Great experience with Dr. Tea Weber! Highly recommend this place. My wife is also switching to this…read moreoffice now

Went in for a routine eye exam in August 2025. When checking out, I was told I owed $78.00 and I…read moretold them to send me an invoice so I could see the entire bill. About 6 weeks later, I received a bill that had grown to $128.00. The claim had been processed by my insurance company and my share of the claim was $63.00 which I paid Emery Eye. Emery Eye had the nerve to send me another bill after my insurance company told me what my share of the bill was, $63.00. This is a sleazy company, as a result I will patronize it ever.

Dr Allia, Dr Xu I can not say enough but, Thank You! The…read morescheduling staff does a great job understanding your problems and urgency of getting seen for an appointment when needed.

I haven't seen medical care as good and comprehensive as this group in a long time. my mother lost…read moresight in her eye and after extensive research on the part of Dr. Elia he figured out the cause and treated her appropriately. Excellent care and concern for his patient. Dr. Lentz has also been seeing her for a different issue and she gets the same level of care. This is where I will go if I'm ever in need of eye care. Highly recommend.

I have been waiting for over 2 hours for a scheduled appointment with the eye doctor. They dilate…read moreyour eyes and let you sit over 2 hours...not a very good practice.

The desk manager had to be the rudest person I have ever had the chance to meet. Mikayla Brown…read more She has zero patience and the bed side manner of a mean girl. I won't be going here any longer. I've been a Patient for well over 25 years. The mean girl mentality you have going makes it very uncomfortable. She gets annoyed just having to do her job. She'll purposely treat you like rudely, make you look stupid while she's nice as pie to others. I've seen her do it to not only myself. It's sorta mental. I did speak to the girl who took me in the back and she was well aware of her behavior as well. She apologized to me and was very calming. I also loved all the dr's and enjoyed my time with Dr Nguyen since my last Dr left. It's disheartening for me to leave the office, but that's how badly I felt after the treatment of this angry child. Hey, angry, mean girl.... Get yourself some help. Time to hang up your Pom poms. It's not cute anymore.

I felt very comfortable and Dr. JENNIFER took her time and explained things very specific to me…read more Nothing like a mom & pop shop to take care of your eyes. Much better and more personal than the large chain places. No pressure to buy glasses either.

I had a disappointing experience during a routine contact lens exam at Windham Family Eye Care…read more When I arrived, the front desk staff member told me she was locked out of the office computer system and could not log in to access insurance information. She even showed me the screen and explained that she couldn't access the insurance portals. I also observed multiple usernames and passwords written on sticky notes attached to the monitor. Because of this, the office could not verify my insurance benefits through Davis Vision. Despite not knowing my copay or contact lens allowance, I was told I needed to pay something and ended up purchasing a box of contacts for $85 out of pocket. A few weeks later I received a voicemail saying my contacts were ready and that I also owed $125 for the contact lens exam, which had not been disclosed during the visit. When I called to ask about it, I was told my contact lens allowance had already been used simply because the office billed the exam. This was frustrating because I had already paid for contacts out of pocket specifically because the office could not verify my insurance. After raising concerns, the exam fee was eventually waived, but only after a lengthy discussion. Overall the experience involved significant disorganization, lack of insurance verification, and unclear communication about fees and insurance benefits.

Dr OBlock is great. I've been seeing him for years. Very professional and knowledgeable. The staff…read morethat works the phones and front desk are difficult and argumentative. I've had several bad experiences and which led to the tough decision to leave the practice. After meeting my new doctor and their team, I wonder why i waited to long to find better (more pleasant) care.

I thought Spindel Eye Associates would be a better choice for me since I was developing cataracts…read more I have made five calls to get my RX for glasses and each time they tell me the doc has not reviewed it yet. It's been two weeks! I was better off at LensCrafters I do NOT recommend Spindel

Don't order glasses from this place unless you can wait 2 months. The first time it happened i…read morethought maybe it was a one off but then again! I shouldn't have to chase them down for glasses that were already purchased.

This is for the optical shop. I didn't go to any of the doctors here. No reason, other than I…read morealready have a doctor and don't want to switch. But, a couple of times, my young son's glasses have broken, and I brought them in to Nutfield (across the road from his daycare, and asked if they could help me. They always did, and fixed the glasses right up. I didn't buy the glasses there, nor would they accept any payment. I will always appreciate that. One of those times I was in the store, I found a pair of glasses I really liked, and about a year later, I came in to see if they were still there. I had to spend my insurance credit quickly, and they found the glasses I wanted, and ordered them, and managed to get them in under the insurance deadline. I love these glasses, and they were really helpful in making sure I got what I wanted, and didn't try to convince me to get something else that would be easier.

I was helped by Caroline K. who was very helpful and knowledgeable…read more My experience was a good one.

Dear Patient Relations Team,…read more I am writing to file a formal complaint regarding the conduct of Caroline, the General Manager of your Windham, New Hampshire office. I have been a loyal customer of this location since your company took it over, and before that with MVC. My family and I have primarily supported the Windham store as we live in town, and over the years we have entrusted this office with a significant amount of business. Unfortunately, the experience I had today with Caroline was unacceptable and needs to be addressed at the corporate level. Earlier today, I visited the Windham office to return an unopened package containing two boxes of contact lenses along with a trial pair. Caroline was assisting another customer when I arrived, and I waited patiently until she called me to her desk across the entire office without getting out of her chair. When I explained that I needed to return the lenses and the reason why they were unused, she told me that the order had been placed through Ben at the Hampton location "and this was NOT her box" and that she was not willing to process the return because she did not want it reflected on her profit and loss statement. The look on her face told it all because you could tell she was just looking to cause a problem and make my life more difficult. I told her I believed returns could be processed at any store, but she refused to accept this return. I left the office and contacted Ben, the new General Manager of the Hampton location. Ben informed me that her refusal was against company policy and that she could have easily coordinated the return with him over the phone if she "didn't want to take the hit to her stores P/L." What concerns me most is that Caroline was aware of the correct policy and chose not to follow it. She admitted this when I called her back. If this a game or a business? Her actions felt punitive and directed at me as a customer, which is extremely disappointing given the long-standing relationship my family and I have with your organization. When I called her back to relay what Ben had said and to inform her that I would be reporting the incident, she suddenly offered to accept the return. At that point, the damage was already done. This is not the first time I have observed issues at the Windham office. Under Caroline's management, the environment often feels unprofessional. Staff members are casually dressed, food is visible on counters or being eaten from drawers, and the overall atmosphere lacks the professionalism and care I expect. In contrast, Ben consistently goes above and beyond to create a positive client experience. His leadership is a tremendous asset to your organization. I respectfully request that this matter be reviewed at the corporate level. Caroline's conduct today was inappropriate, contrary to company policy, and damaging to customer trust.

I highly recommend Tallman for your vision needs. See my one star review for Parrelli Optical…read more Unlike Parrelli, Tallman's focus is on the patient. Easy to get to. Tons of parking. Huge, clean waiting room. Large plasma TV. Large friendly staff. Prompt service. The Dr I saw did a thorough exam while being friendly & down to earth at the same time. Best of all, far prices and no hidden fee's I had made my appointment for N. Andover location, but I was able to change it to a Saturday appointment in the Salem NH location. Got a good vibe here.

I had an infection following cataract surgery. I pleaded with staff to give me an appointment to…read moresee the doctor. I was told he had no openings. I asked to see ANYBODY in the office, They said NOBODY had an opening, I said I'd go anywhere where my doctor practiced , They said he was booked. They sent me to someone else in the practice in another location. She misdiagnosed my problem. Had I not gone to Mass Eye and Ear Emergency, I could have lost my vision. You would be well advised to choose another practice.