I had Dr. Farahni do my cataract surgery…read more Let me tell you it was simply amazing Doing one eye three weeks later the other eye, my vision was immediately returned to my youth no more glasses I had far away close-up, an astigmatism that needed correction I got the three-way lens which covered everything and I am just amazed at what the surgery has done for my life Not only can I read street signs see raindrops in the back on trees in the individual leaves on the trees. It's just amazing no more giant green blob. I used to be an avid needle point person Sewing for almost 40 years I haven't been able to sew in the last six years Because I couldn't see the holes in the material And I kept making mistake Well, last week I started again and it is just amazing I am so happy with my surgery And I recommend everyone to get it if they have cataracts The doctor was just amazing explained everything And I couldn't be happier Thank you you spindell eye for giving me my site back Sincerely, Sharon Little Pekarski

Horrible. Surprise billing one month after my visit. I confirmed the price before the visit. The…read morebilling people on the phone spoke in circles. Absolutely ridiculous behavior. Go anywhere else.

Great experience with Dr. Tea Weber! Highly recommend this place. My wife is also switching to this…read moreoffice now

Went in for a routine eye exam in August 2025. When checking out, I was told I owed $78.00 and I…read moretold them to send me an invoice so I could see the entire bill. About 6 weeks later, I received a bill that had grown to $128.00. The claim had been processed by my insurance company and my share of the claim was $63.00 which I paid Emery Eye. Emery Eye had the nerve to send me another bill after my insurance company told me what my share of the bill was, $63.00. This is a sleazy company, as a result I will patronize it ever.

Dr Allia, Dr Xu I can not say enough but, Thank You! The…read morescheduling staff does a great job understanding your problems and urgency of getting seen for an appointment when needed.

I haven't seen medical care as good and comprehensive as this group in a long time. my mother lost…read moresight in her eye and after extensive research on the part of Dr. Elia he figured out the cause and treated her appropriately. Excellent care and concern for his patient. Dr. Lentz has also been seeing her for a different issue and she gets the same level of care. This is where I will go if I'm ever in need of eye care. Highly recommend.

The desk manager had to be the rudest person I have ever had the chance to meet. Mikayla Brown…read more She has zero patience and the bed side manner of a mean girl. I won't be going here any longer. I've been a Patient for well over 25 years. The mean girl mentality you have going makes it very uncomfortable. She gets annoyed just having to do her job. She'll purposely treat you like rudely, make you look stupid while she's nice as pie to others. I've seen her do it to not only myself. It's sorta mental. I did speak to the girl who took me in the back and she was well aware of her behavior as well. She apologized to me and was very calming. I also loved all the dr's and enjoyed my time with Dr Nguyen since my last Dr left. It's disheartening for me to leave the office, but that's how badly I felt after the treatment of this angry child. Hey, angry, mean girl.... Get yourself some help. Time to hang up your Pom poms. It's not cute anymore.

The eye care is very good but the billing is terrible! It took them 7 months after my visit to send…read moreme a $400 bill. It took 3 calls to the billing department and one to my insurance company to find out why. At this late juncture, insurance is unlikely to pay but assures me I am not liable for the amount. I am changing to another practice.

Very good place, Dr shanley take time to realy understand what kids see, an she make them…read moreconfortable. Whitout any stress The choice of glasses is ease with those pro of face morphologie !! They see right away what is the best for us Thank !!

I had a disappointing experience during a routine contact lens exam at Windham Family Eye Care…read more When I arrived, the front desk staff member told me she was locked out of the office computer system and could not log in to access insurance information. She even showed me the screen and explained that she couldn't access the insurance portals. I also observed multiple usernames and passwords written on sticky notes attached to the monitor. Because of this, the office could not verify my insurance benefits through Davis Vision. Despite not knowing my copay or contact lens allowance, I was told I needed to pay something and ended up purchasing a box of contacts for $85 out of pocket. A few weeks later I received a voicemail saying my contacts were ready and that I also owed $125 for the contact lens exam, which had not been disclosed during the visit. When I called to ask about it, I was told my contact lens allowance had already been used simply because the office billed the exam. This was frustrating because I had already paid for contacts out of pocket specifically because the office could not verify my insurance. After raising concerns, the exam fee was eventually waived, but only after a lengthy discussion. Overall the experience involved significant disorganization, lack of insurance verification, and unclear communication about fees and insurance benefits.

I had my cataracts taken out by Dr. Vasan and the whole experience was very good. Front office to…read moreback office are all very friendly. Dr. Vasan was comforting and thorough! Surgery center was top notch!

I thought Spindel Eye Associates would be a better choice for me since I was developing cataracts…read more I have made five calls to get my RX for glasses and each time they tell me the doc has not reviewed it yet. It's been two weeks! I was better off at LensCrafters I do NOT recommend Spindel

Don't order glasses from this place unless you can wait 2 months. The first time it happened i…read morethought maybe it was a one off but then again! I shouldn't have to chase them down for glasses that were already purchased.

This is for the optical shop. I didn't go to any of the doctors here. No reason, other than I…read morealready have a doctor and don't want to switch. But, a couple of times, my young son's glasses have broken, and I brought them in to Nutfield (across the road from his daycare, and asked if they could help me. They always did, and fixed the glasses right up. I didn't buy the glasses there, nor would they accept any payment. I will always appreciate that. One of those times I was in the store, I found a pair of glasses I really liked, and about a year later, I came in to see if they were still there. I had to spend my insurance credit quickly, and they found the glasses I wanted, and ordered them, and managed to get them in under the insurance deadline. I love these glasses, and they were really helpful in making sure I got what I wanted, and didn't try to convince me to get something else that would be easier.

Dear Patient Relations Team,…read more I am writing to file a formal complaint regarding the conduct of Caroline, the General Manager of your Windham, New Hampshire office. I have been a loyal customer of this location since your company took it over, and before that with MVC. My family and I have primarily supported the Windham store as we live in town, and over the years we have entrusted this office with a significant amount of business. Unfortunately, the experience I had today with Caroline was unacceptable and needs to be addressed at the corporate level. Earlier today, I visited the Windham office to return an unopened package containing two boxes of contact lenses along with a trial pair. Caroline was assisting another customer when I arrived, and I waited patiently until she called me to her desk across the entire office without getting out of her chair. When I explained that I needed to return the lenses and the reason why they were unused, she told me that the order had been placed through Ben at the Hampton location "and this was NOT her box" and that she was not willing to process the return because she did not want it reflected on her profit and loss statement. The look on her face told it all because you could tell she was just looking to cause a problem and make my life more difficult. I told her I believed returns could be processed at any store, but she refused to accept this return. I left the office and contacted Ben, the new General Manager of the Hampton location. Ben informed me that her refusal was against company policy and that she could have easily coordinated the return with him over the phone if she "didn't want to take the hit to her stores P/L." What concerns me most is that Caroline was aware of the correct policy and chose not to follow it. She admitted this when I called her back. If this a game or a business? Her actions felt punitive and directed at me as a customer, which is extremely disappointing given the long-standing relationship my family and I have with your organization. When I called her back to relay what Ben had said and to inform her that I would be reporting the incident, she suddenly offered to accept the return. At that point, the damage was already done. This is not the first time I have observed issues at the Windham office. Under Caroline's management, the environment often feels unprofessional. Staff members are casually dressed, food is visible on counters or being eaten from drawers, and the overall atmosphere lacks the professionalism and care I expect. In contrast, Ben consistently goes above and beyond to create a positive client experience. His leadership is a tremendous asset to your organization. I respectfully request that this matter be reviewed at the corporate level. Caroline's conduct today was inappropriate, contrary to company policy, and damaging to customer trust.

Eye doctor was OK , he leaves at the end of June, 2025. Glasses were extremely expensive compared…read moreto prior (similarly private) places I have been to. They do offer some deals, which is what I got. I wanted to use my expensive sunglass frames and just get prescription lenses, but I was quoted more than the cost of two pairs of glasses. On a positive note, they came in one week faster than advised. Also, Dawn at the front desk was super helpful and friendly .

They took great care of my mom. Very pleased with the eye doctor and his staff. She was happy with…read morethem.

Stay far away. If I could give zero stars I would. I filed a complaint with the state against…read moreTallman Eye for fraudulent billing practices. I booked an annual eye exam, which is covered in full by my vision insurance. I received a bill months later for a "medical exam" which they billed to my medical insurance. I spoke with billing several times, each time explaining the situation. I was told on several occasions that someone would speak to a manager and get back to me about correcting the issue. I also provided the information for my vision insurance several times. Some of the people I spoke with were helpful and agreed it was an error made on their end; however, I still never received a call back. It's now been months. When I called in today, the woman I spoke with said there's no record of my calls, that they don't have a record of my vision insurance, that she couldn't take my vision insurance because the claim was already filed as medical, and that there's nothing they can do. Tallman is billing my medical insurance, and costing me out of pocket costs, for something that should be fully covered by vision insurance.

I've been going to MacKay vision since 2004, and for the last seven years, I wasn't living in NH…read more Yesterday I went, and the team there remembered me, and I was genuinely surprised. It had been years since I was there, and even then, I had only been once every two years or so. It was really nice to be put at ease with a courteous, personal and kind staff. The paperwork was just one double sided piece of paper, the wait was short and the exam itself moved quickly. My eyes aren't very bad at all, and so maybe other's experience will be different, but in under 30 minutes I was in and out with new contacts and an updated prescription. Also, the team there is 100% honest. Each procedure was clearly explained to me, and the fees associated with things my insurance would not cover was discussed before getting any work done. So not like they don't tell you lies honest, but they genuinely took the time to explain each procedure and not up-charge me just because I'm ignorant to the medical world of eyes. I typically go the cheap Chinese direct glasses (because I break a pair every 3 months or so) - but when I had them in the past, I was able to get my glasses that same day. I'm sure depending on your prescription and frame choice - that's not always going to be the case, but they are on top of their stuff, and as quickly as it can be done - it is. Anyways - I would never think to go anywhere else to have my eyes checked out as I actually look forward to the friendly staff here.

Follow‑Up Review (April 2026) This is a follow‑up to my…read moreoriginal review from September 2025. Despite raising concerns months ago about unexplained charges stemming from what was supposed to be a routine annual exam fully covered by insurance, I have now received another bill--this time for $259.96. To date, I have still not received a clear, transparent explanation of what services were allegedly provided, why they were not explained in advance, or why this continues to be billed as something other than a preventive visit. My previous attempts to get clarification were met with dismissiveness rather than accountability or patient-centered communication. Receiving. Next step report their practice to state medical board and BBB.