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    Keene Small Engine Sales & Service

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

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    1 year ago

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    2 years ago

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    Sherman L.

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    3 years ago

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    Ball Equipment - Sandusky - Overview of the Ball Equipment Sandusky Store Showroom

    Ball Equipment - Sandusky

    (6 reviews)

    We bought our Lawn Tractor a couple years ago everything went fine....But heaven help you if you…read moretake it in for a repair at the service center...they had it over a week no phone call about the delay or what had to be done! We finally called as are grass is over a foot high and we get oh yeah we were going to call you and tell you we were waiting on a belt !!!! They call later in the day and say ok it's done and that will be 700 and something I don't remember the exact number because I was getting ready to have an attack!!! First of all I don't recall anyone calling us to authorize doing work for that amount of money and second are you fricking kidding me not only would I have not authorized that but I would have bought anew lawn mower before I would pay that for a tune up and a belt!!! Run for your life from that service center. I will never do business with Ball equipment again and by the way we had a purchase order for a bagger and that was cancelled

    They fixed tire by putting a tube in it. It was delivered the next day. After unloading my husband…read morechecked it out and told the delivery person it wasn't fixed. He called Ball and spoke to Paul. He explained that it was not working correctly he stated he would talk the tech and call me back. It has been over 4 weeks and still no call. I guess they were just waiting the 30 days warrantee out. Almost 1800.00 and not fixed and they don't even respond anymore. Terrible customer service

    Keene Small Engine Sales & Service - outdoorpowerequipmentservices - Updated May 2026

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