Great doing business with Joe! I took my lawnmower to Joe to service on a Friday evening and was…read moremowing my lawn by Saturday evening. He was very thorough with setting expectations, provided pricing and was very quick. While it was more than I wanted to pay for a repair, it was fair and honest and what I need to get me through the upcoming season. He also added a part per my request that makes mowing so much easier. I would recommend Joe over and over again and will be back with my snow blower. Thank you Joe!

Pick up and deliver, reasonable pricing, fast service. Very knowledgeable about my snowblower.read more

Honest, knowledgeable, dependable, straight talk, reasonable prices and excellent customer service…read moreare what I've experienced at Keene's. Virtues like these are why I will drive farther to do business here. I wish there were more businesses operated with these same principles. I've sent friends and family to Keene's with confidence.

I make the choice to drive an extra hour each way for Keene's impeccable Service. A well stocked…read morestore and an informed crew ready to help. Straight Forward and Stand behind their work. THANK YOU KEENE'S

Had been a customer for years. They had always done great. They had some issues in 2024 and I…read morediscussed it with them and they assured me it was going to be smoother in 2025 so I trusted them with my equipment. Big Mistake. They have had my equipment for over 3 weeks and it has not even been started!Meanwhile my zero turn is out in the weather which it NEVER had been. I won't give them another chance.

I own a small lawn care business and i called to see if they had mower blades in stock to pick up…read more The guy in parts told me he needed exact model number of the blade or exact serial number of the mower to see if they could find the correct blade. I gave him my exact mower (Scag tiger cat 2 52") and the exact length of blade as well as the bore hole size. He still could not tell me if they had it. Guy was very condescending and dismissive. I then called superior saw in mason and asked if they had blades for a scag tiger cat 2 52" and he said let me check... then checked and said they had plenty. They didnt need exact serial numbers of anything. Far better customer service. I'll drive 20 minutes out of my way to for their customer service and parts.

Our 30 yr old lawnmower finally went DOA. After decades of intense use, it would no longer start…read morefor us. We went to R & R Lawn Mower on Dix and was greeted with two, friendly, smiling faces. Upon looking at our mower, they told us it would be best to not even go through the trouble of a diagnostic test...it simply would not be worth their time and OUR money. How freaking honest was that? You never get that anywhere else I have been. Upon realizing we needed to replace our old mower, the owner suggested buying a used one from them that they had in stock. It was the perfect replacement for us, and we felt good about purchasing from people who actually work on mowers. I am proud of this small business and I suggest anyone who has issues with mowers or snow blowers, please give them a visit. They will not try to upsale you or give you bad advice, just to make a buck. If YELP gave 10 stars, I would gladly give it to them. Keep up the great customer service, and honesty, as you have a new customer for life now!! Forget Walmart, Lowe's, and other big box stores, and support this awesome small business !!

I called R & R Lawn Mower & Snow Blower Repair to inquire about getting my snowblower fixed. The…read moreguy asked me if what brand my snowblower is and if it is the larger snowblower with the metal augers or the smaller one with the rubber paddles. I told him it is a smaller Toro with the rubber paddles. He told to bring it in. I loaded up the snowblower, drove there, unloaded it (which is not easy since I have a herniated disk) and the guy tells me that the snowblower is more than 15 years old, so he won't work on it. I told him I called and gave information regarding the snowblower and was told to bring it in. He told me I must have talked to his son who didn't ask how old the snowblower is and that he won't work on it. Then, he didn't even offer to help me load the snowblower into my truck. In the future, the owner should answer the phone so that customers are given the correct information and don't make a wasted trip to your business.

Called to get my craftman's mower blade sharpened. Timothy said he could replace my blade at the…read morehouse. He came and replaced it for me. Even cheked my oil and air in my tires for me. Super nice guy. And everyone in shop is very professional. Thank you for being there

Friendly, knowledgeable have my tractor running better than ever!! Prices are reasonable. Highly…read morerecommend

I have been looking at purchasing a spartan zero turn mower. R&A was very response and answers all…read moremy questions over text ( I never called). I drive over an hour to get look at a spartan mower. Overall the experience was great. They took the time to explain everything to me never felt pressured to buy a bigger model. I felt they were strictly giving the information I needed so that I could make an informed decision. Price was the best I found around. I added a few small upgrades at a super reasonable price. All the staff I met were very polite. The other shoppers that stopped while I was there seemed very happy with their service as well. I never thought I would come back after my purchase just because of the drive but I think I was wrong. This place is definitely a great mom and pop shop that I wish we had in my home town.

Had a Black & Decker NaviGator Saw that I could not use due to the locking pin not activating. Even…read morethough I had read & followed the directions, I was still stumped. After using the bet to search for a repair center, came upon this small, independent shop. I always use "local" when I can and try to stay away from the huge, big box companies. Took this saw to them & within 15 minutes, Len had the saw repaired plus he patiently answered all my questions. When i asked what the charge was, he stated that there would be "no charge" as he also learned about my saw. This would help him should he ever encounter this item/problem again. I have a 2 lawn mowers & 1 snow blower needing repair & this "local" company WILL be getting all my business in the future. I thank the owner for hiring a great staff of people & for running a fantastic company. You have made a lifelong customer !!