Cool people, they treat you with care and respect. I haven't had what you call,"a bad experience " far as it goes.. Sometimes the lines will be long and that's it. read more

The lady stuck me wrong was digging for my vein so they deferred me because I got mad I've seen heroin addicts hit a vein faster and better. Then, the person that's getting paid for it. So even if they mess up and they're hurting you you're not allowed to get mad is it supposed to be supposed to be like oh it's okay keep hurting me That way, you don't get deferred. Let him just hurt you read more

KEDPLASMA Goodyear - This is where the lady stuck me in my arm with the needle.But couldn't find my vein wright - Blood & Plasma Donation Centers Near Me - Goodyear, Arizona

I was trying to donate for the first time, while the staff was all very friendly, the process is lacking. First, they made me leave to eat something, then when I came back they made me go through the whole process before doing the medical screening. It was only then, after almost 3 hours, I was told I couldn't donate because of one of the meds I take daily. This med wasn't on the list of prohibited meds. The medical screening should be one of the first things done, so people won't waste their time. read more

this is a terrible place poor management all the way to Amber and ak at the center up to Patrick the regional manger I was hung up on and was told to figure out how to contact corporate bc i asked a question on what is being token out of my body I was embarrassed in the center by Amber taunted me in the center ak and Patrick told me that conversation with me was pointless bc they are going to side with their employee Amber bc they have to work with her this Centers management needs to revised and learn some human kindness read more

It was my first time donating plasma. The staff were very friendly and ran me through the whole process. While donating plasma, the staff explained what they were doing . Staff made me very comfortable and will donate again. Comfortable chairs. read more

To the manager at Ked Plasma..you and your staff are controlling the outcome of prescreening by rigging the cuff taking pulse reading... when I asked Natasha..she openly admitted to be able to control pulse reads by using smaller cuff size or putting it on tighter than needed where a $70 is paid upon a successful donation... MANY times I fail with a100pulse which I now find an acceptable #..where before was not.Was told by a Nurse who signs off on clients to Donate..that""'yes we can alter results by placement of cuff and using a smaller size.. Referral $ was delayed as well I'm put on hold when calling in the next morning only to arrive at the facility 50 minutes later still on hold... manager furious... Managers on duty were extremely helpful in getting me my referral $ though...2 female managers..... very poorly run facility ... hopefully it changes after officially changing to KED PLASMA N JULY 5 - AUGUST 25... HOPEFULLY NEW MANAGEMENT read more

I won't be returning to this center again. Every time I come in my temp is 98+ when it's checked upon walking in the door. I get the same reading at home before coming here. It takes 5 minutes to answer the questions at the kiosk and when I get to the check booth my temp is at 96.3. A dead body doesn't drop 2 degrees in 7 minutes. They need new equipment because I can say with 100% certainty that my body temp is never below 97.5. I've waisted too much time here. I'll drive further and go to Grifols. I used to donate there and never once had my temp show as under 97. read more

KEDPLASMA Goodyear - BPL Plasma - Blood & Plasma Donation Centers Near Me - Goodyear, Arizona

All the one star reviews are hilarious to me. I love this place! I never have to wait long to donate at all, I'm usually in a seat within 20 minutes of arriving. The staff has never been less than pleasant to me and they thoroughly answer any questions I have, whenever I have had them. After the 8th donation in a month you receive twice the amount you normally do which is awesome. No complaints :) read more

Avoid BPL Plasma at all costs, unless you enjoy having your time wasted. Tried to go in on 10/30/19 as a new donor, but was told they weren't taking any more new donors, since the person that does the physicals was leaving early that day. Tried again on 11/8/19, and with only two new donors ahead of me, it took 2 1/2 hours to even get looked at due to being short-staffed (surprise) and their IT system running super slow, only to be told I couldn't donate because of a visual disability that had no effect on my blood. I've had no issue with it donating blood/platelets/plasma in years past. I was told they had to reach out to another department before they could allow me to donate, but should only be a day's response and can come back on Friday (instead of Thursday, since the person(s) doing physicals is not in on that day - notice a trend?). Friday 11/8/19, I go back in.. and they supposedly still haven't received a response. Now, they tell me I have to wait until Monday 11/11/19 to call for the chance of possibly coming in to donate.. on the following Saturday 11/16. Called to their medical desk on 11/15 and was told I'm good to come in on 11/16 to finally donate as I've cleared. Come in on 11/16 - *ALL TOGETHER NOW* - "We aren't taking new donors today because we don't have anyone in to do the physicals.." There is a difference between "having high standards" and finding any reason to keep perfectly fine new donors from donating.. or for that matter, finding any reason to get out of actually showing up to work. read more

My husband went to donate for the first time there and after he was done with medical they denied him because of his face tattoos. I feel he was stereotyped and discriminated against. My husband is a good working citizen and this place had no right to discriminate because of his tattoos. To say they were gang related. I would never recommend this place read more

Fast lines and will have you in and out. Techs are great with only a handful who are off occasionally.

This place has potential. They got some new members of staff but they need to do some filtering on their hiring process. Angela is lackadaisical and honestly looked like she was high walking around there straight up out of it. on top of that every single person she took vitals for had to do retakes or deferred because she doesn't care. Angela is trash read more

I called this location 2 times and made sure I could become a new downer and they said yes so I drove all the way down from wickenburg and get there and they tell me to come on Thursday so I call before I do and they said yes come on in so I drive back down for the 2nd time in the week and that they still tell me when I get there they are not taking new patients at this time but when I call they say yes I 100% don't recommend this place at all read more

I like how they get u in and get u out as quickly as they can, they have plenty of staff on the floor to help or to answer any questions, Marisol and Zaira are the best, they get the job done and keep a smile on there face while helping out as much and as many customers they can. Not to mention they have the experience u want Wen it comes to getting a needle in arm. I also like that they have free WiFi to use while donating. And nice flat screens to watch tv on while laying back waiting for plasma jar to fill up. Id recommend this place to anyone. read more

Couldn't even get help from the lady at the front. She wouldn't even talk to me, yet she was able to "sneak" her friend in that hadn't donated in over a year. Instead of having her wait in line, she just snuck her in and never even attempted to have me check in. What a joke of a place. read more

I honestly got to say I'm glad I chose to come back here. I used to come here all the time but then I moved out of the area I chose to come back and I am very glad that I did. I do to the fact that I am getting 100% customer service and everything is moving at a timely manner. The staff here is incredible. I wanna give a special thanks to Luis I think he's the manager and to Max she is a phlebotomist and is great will make you laugh very hard so don't talk to her until after she takes your blood pressure but thank you BPL plasma read more

I went to this location to learn more about what plasma can do, I was completely surprised to how knowledgeable the staff was. I signed up to donate and left there feeling better knowing what good my plasma is going to be in research for new cures. read more

if I could there would be no stars for this place but her we are with one .where does one begin with this establishment. first off let's talk about how the employees are over worked used like mules to keep production high for management to hit their quotas and bonus . Second off the employees get paid little to nothing for the work they do and the work load given to them because MANAGMENT LIKES TO SIT at a computer and watch the employees from the cameras in the facility . Third of all when asked for help no one goes to help from managment . Let's talk about how much drama there is within the facility and how the regional manager does nothing to help , let's talk about the unstable employees that go off on co-workers and yet nothing is done . A workplace is a safe place and this establishment doesn't look out for their employee but does the opposite. Management has no answers to problems that happen rather than just sweep everything under the rug . lets talk about how the company also doesn't fire anyone but yet loves to see their employees breaking point and walk out because it's better to have a short underpaid staff than being held responsible for unemployment. If your looking for work look elsewhere find a company that supports the staff and looks out for the wellbeing of employees. read more

We just tried to donate. Plasma and they told my husband because he has a reading disability he cant do ate and they cant have him there asking for help to read some information.he asked if his wife can just come an explain what us was reading they said no that they were done....discrimination because i know half of the people who were in there didn't comprehend what that information is talking about ...its called medical terminology being relayed in lames term....soooooo upset and i will be contacting the main offices for this read more

I have been going here for about 2 months and I have to say it is by far the cleanest and nice friendly staff workers and phlebotomist and I I think sometimes our machines might be a little off because they have you do vital retest and they jump from one to another song but other than that I highly suggest BP all over other plasma center and they give you bonuses every month read more

I've been coming here for several months now, staff is extremely nice. Marco, Verónica and Kassandra always greet me by my name. The phlebotomists know what they are doing. They are always friendly and I hardly feel the needle when being inserted. Besides that, place is always clean and sanitary. read more

Short staffed, employees walking around complaining about their jobs and other coworkers within earshot of the donors. Preferential treatment. There is no order in this place. They need to assign sections and require their staff to work in order of who was finished first. Not who they want to laugh and kee-kee with. I was finished with my donation and the not yet a technician (as I was told by another staff member) walked over to me, looked at the machine then walked off and went and helped someone else. After she left that person, she walked over to yet another and helped them. Now considering the fact that I learned that she was not yet even a phlebotomist, she should have been on top of getting people off of the machines in the order that they finished. So when I say something about it, she and another male employee were talking and making a joke about the fact that I finished first but they were gonna get to me last... I found their actions to be rude and disrespectful. It was bad enough that they were so short staffed that they were closing an hour early. But to give someone eye contact and laugh about your lack of respect for their time is absolutely disgusting. I won't stop at posting this review. I will be writing a letter to BPL's corporate offices. If you are that miserable with your job and you can't be respectful of all people, you darn sure shouldn't be working with the public. I do however want to give a kudos to the technician that came all the way from Surprise only to work two hrs.! She was so kind and polite. I'm over this place. I've seen enough to know that I wouldn't recommend BPL to a lab rat. read more

Staff is great, but the management is pathetic. They do t return calls. After not donating for 8 months, the medical staff said was considered a returning donor, when should have been a new donor. Request to speak with management, that was 3 weeks ago. read more

First time donating and I was very impressed with staff and how clean the facility was. I definitely will go back and recommend to everyone. read more

I have been to this location now 7 times and still have not been able to donate. Visit #1 they told me me because my last name was hyphenated on my DL and not on my SSI card I couldn't donate without my marriage cert. Visit #2 they told me I had to come in before 11 to have time to be processed. Visit #3 they told me they weren't taking any new donors. Visit #4 the medical director was leaving so they couldn't have any new donors. Visit #5 I stood at the front counter with all my documents for 15 minutes a d was completely ignored by all staff until I left. Visit #6 I went in during the week thinking my Saturday is just to busy for new donors, I went in a out 11am allowing 7 hours and again was told the medical director was leaving and no more new donors for the day, they did have me fill out a form to receive a text to come donate the next day if new donors were being excepted. A few hours late not Saturday , I receive d a message that new donors were being except if I could come in, I replied and asked if I was suppose to come now or tomorrow and was told to come between 8 and 9am. I went today at 830am and again was told they had to many new donors and would most likely be there until after closing, I was ok with that as long as I would actually be able to donate. 5 minutes later, a young lady came back and said they weren't taking any new donors and again to fill out a form to get a text if they were able to have me come back after 12. No text, no donation. I think I will stick with CSL at lest there I am actually able to donate and save lives. read more

The staff are very nice. I have donated a few times and I have been treated very nicely. My daughter has donated a couple times as well and has had some issues when donating but they staff made sure she was taken care of immediately. read more

I am sorry I never do this this place is a freaking circus you have nothing but 18 maybe 19-year-old kids scolding you every step of the way do you bear are very unprofessional gossiping very not well groomed very overweight very very overweight most of them and dress so sloppy I went in there expecting to do a good thing they offered to pay you it's not about that I make a real decent living my wife talked me into going in there to donate more than anything buy them soon as I got in there I had this 18-year-old kid scolded me because I didn't have the proper ID I mean there's a way to ask for things and there's a way to be an ass it just didn't seem like they cared about anything and I first I thought it was just me and I had an attitude but I was there 1520 minutes when I heard four or five differentArguments with different customers just very unprofessional On ethical they have no class I would gladly give my $50 they offered to mean for them to take an ethical class I was very disappointed please kids don't even grooming them selves I want to put on a pair of plastic gloves to touch them I'm not just complaining I would like them to get their act together for other people who are going to visit their facility embarrassment sorry I had to do this read more