I had a tire that was leaking. They got me right in. They repaired it and I was out of there in a…read morehalf hour. Great people!

Excellent customer services. I appreciate that the mechanics are skilled professionals that can…read morequickly identify problems and clearly explain the options. There is no overselling. I have taken both new and older vehicles there and have received the same great service. I have also asked their opinion before purchasing a new vehicle.

AC compressor was dead and we decided not to move forward with a $1700 replacement. We were still…read morecharged nearly $300 for just a diagnosis

I had used the service department for some time. Communication had been spotty over the years but…read moreI expressed my concerns and kept giving another chance but it kept getting worse. I recently came to the end of my confidence in them as I had been waiting for a part to come in. I hadn't heard back from them in weeks so called and they noted the manufacturer canceled the order and I had to go directly to them for reorder. I asked why I was not informed of this and they said they left a message but I never received one. Just have no confidence that ever happened as I would have a message notification if it did. Just another example of lack of care and concern for follow through. I like to work with local businesses but do have an expectation of a minimum level of service and that they actually care about providing such.

Timely service and support during a difficult time when my car was totaled after an accident. I…read morewould highly recommend this business

They were very lovely, however they were unable to fix my car because the insurance company deemed…read moremy car a total loss :-(. The car was a convertible (sob,sob,and sob)

I moved to Hartford from living in Milwaukee for four years. While I was in Milwaukee, I was…read moreovercharged and manipulated by many mechanics simply because I am a woman. When I moved to Hartford, I expected the same situation as it's a widespread issue. However, I have nothing but kudos to give to D and D. They've always given me a fair price for the work on my vehicle. They always do what is asked and never more. Words cannot express how much I appreciate that I can get what I needed taken care of, and no one tries to upsell me when I pick it up. Too many times is a new issue presented when one just got fixed, but I've never had that problem at D and D. Even the owner had reached out to ensure my service was satisfactory. If my vehicle weren't a diesel, I'd say I'd never go anywhere else. But for all non-diesel related issues, I'll always go to D and D.

The staff at D & D is an amazing team of professionals who are the best at what they do. They are…read morehelpful on the phone, understanding to those who may need an answer, and courteous to all of their customers, returning and brand new ones. Their work is second to none, they do it right and get it done in time. I am a returning customer and it is because they have earned my business.

Dnave and his dad have taken care of our car needs for 15 years and we couldn't be happier with…read morethem. They are honest upfront mechanics that do great work

Sam Cornell and his employees are as honest as the day is long. They get you in, let you know what…read morethe problem is and fix it quickly. Best mechanic I have ever had during my 51 years of driving.

Had my 21 Envision towed there for an electrical issue. They diagnosed it and said it was the…read morebattery. The next time I drove it a message came up stating that the car was running on battery power basically. So after spending $400 to replace the battery I still have the same issue. They then said that it's to much of a hassle for them to deal with my warranty company, they only want to use GM warranty. I would not recommend taking a vehicle here for service or buying a vehicle from this dealership. They don't care and appear to not know how to troubleshoot vehicle problems. DON'T GO HERE!!!!!!

Tried to buy a truck with a trade in. Tried to buy a gmc 1500 truck. They came back with an offer …read more It had dry rotted tires which would cost $1500-1700 to replace. Dustin , sales associate , refused to even consider negotiating and stated" this is a sought after truck"! He said they added on $1000 to the offer of my truck which was only at $12,000. For the record, it was $30000 offer to me to buy their truck . I offered $26,000 including my 2015 Chevy Colorado, loaded ! He stated he could not find $4000. I asked if he would consider negotiating. He turned his back to me and said no. I left. This dealership does not want your money. There are so many trucks out on the market. Don't waste your time with this good ole boy mentality here.

Ryan was our sales guy he assured us for 2 days that we would get 5-6 interest rate. My husband…read morebought his new truck. His credit score was 840. The interest rate he got was almost 10%. The finance person said that is what everyone is getting and the sales person shouldn't be telling customers this. They told us they work with 40 banks but they made us use GM finance. I would never recommend this place. It's BS. And then they just made a bunch of excuses and didn't just admit they were liars

I was in the market for a new vehicle and as a previous Cadillac owner thought I'd look here…read more Walked in... two men to the right sitting at their desks talking to each other, didn't even look at us. Cesar comes from the back to meet us after no one else even spoke to us. Red Flag. There was a beautiful XT5 I liked, it was affordable less that $35,000 and good condition. Cesar was so close to closing the deal until..... We were using USAA for our financing and we wanted to make sure they were familiar. First they said we could take the vehicle.. ugh wrong. Cesar goes and gets some guy, Jim, Brian, I don't recall his name. We will call him Richard. Richard walks over, massive attitude, arguing with me over financing. My husband is outside looking at this vehicle mind you, and this guy is literally bullying me about how my financing paperwork was delivered to me. I calmly walk outside, get in my car, tell my husband what just happened. He walks in, takes back our financing paperwork and tells Cesar that Richard being a Richard just cost his a sale. He tried to talk about it and safe the deal, too little too late. Went to Lexus a week later, spent $50k, dealt with much better people, and got a beautiful car. Their loss. Certainly wasn't mine.