BJ way over charged for a transmission check. I didn't want anything more than an opinion on my…read moretransmission and he took liberty to; I guess do more and charge me way too much for what I was asking for. I was charged for shop rages! wtf!!!

If I could give 10 stars I surely would! We broke down on Sunday and were stranded on our way back…read morefrom vacation--with our dogs. We were 2.5 states away from home and didn't know what we were going to do! Monday morning we were turned away from 3 local shops, but eventually someone referred us to Mel and Kim at Trans Works. We called, and Kim graciously told us to come in and Mel would look and see if he could help us. Bad news, good news. Our transmission was shot, but he changed the filter and fluid in an attempt to get us back on the road--and at least a little closer to home and the shop I work for, for repairs! With a little babying and prayer, WE MADE IT ALL THE WAY HOME! I surely would have had them do the job if circumstances were different, but I wanted to avoid a return trip if possible. I just want to say thank you to both of them for their generosity, their honesty, and their kindness to complete strangers. What an amazing shop; and one that others should model themselves after! We appreciate you more than you know.

I would like to give everybody here a warning about dealing with Gesells Automotive…read more My parents brought a 2006 Buick Lucerne into them for a small antifreeze leak and a power steering leak... This turned into a 4,800 bill. They ended up tearing the engine apart finding it needed timing chains and a bunch of other things. They put the engine back together set the timing wrong, and then tried to blame it on a "sensor that was too sensitive" And it was perfectly fine and not to worry about it I called them out on this they took the vehicle back and then had it for 4 months... 6 months total it took them to finally get the vehicle working. They then tried to blame a gear on the camshaft, It was fine It was eventually taken to a GM dealer which they paid for after threatening them with legal action they set the time incorrectly My mom finally gets her car back, The suspension light is on they broke off the suspension sensors when they lifted it up... Under no circumstances should you deal with them, they are completely 100% incompetent, The owner doesn't give a shit he had my parents vehicle for 6 months and kept on making excuses until legal action was threatened. As of right now it's still not right it needs an alignment and The broken suspension sensors replaced. The fact he let the car go like this shows he doesn't care. Do not use them You will regret it

I want to give a shout out to Gesell's Automotive Service for taking the extra step with my car!…read more If it wasn't for the crew at Gesell's Auto who knows where I would be. I took my car into them because my check engine light was on and my backyard mechanic couldn't figure it out! That was nothing major, it was my gas cap, but doing a few of their simple double checks before they release your car back to you, the crew found a major problem with my gas sensor. They fixed that along with a few loose nuts or bolts ( I'm not sure which) what I do know is I had someone force me off the road the other day and if it wasn't for them taking the time to check my car over, I don't think Dee and I would be here today! Your knowledge and care saved my life! You guys ROCK Thank you !!!

Mike was absolutely amazing on getting my truck up and running! Great communication, great cost,…read moregreat work! Will definitely do business with him again.

Mike was amazing!! I highly recommend his services, my dad passed away who always used to handle my…read morecar and servicing my car and Mike did a very thorough job diagnosing and fixing my car for a very reasonable and fair price. I was quoted a ridiculous amount at other shops and probably would've spent much more taking it anywhere else. It's a unique experience being able to hang with your mechanic and get to know them and also learn about the work they're doing. Again a 10/5, he's amazing and I'll be getting my car serviced with him moving forward. Thanks Mike!!

I won't come here again, they took a week to tell me they can't hear the noise I asked them to…read morediagnose. When I got in the car to leave, I heard the noise immediately. I also asked them to change my transmission fluid as recommended in the owners manual & they just forgot about it. When I picked up the car the guy acted like he didn't know I asked for that. I guess they only want to sell new or reman transmissions. As an engineer I know the #1 reason transmissions fail is a lack of maintenance. They told me to leave it until it fails! What a waste of time. At least they're somewhat honest & didn't charge me.

Gave me a quote promptly and had great communication throughout. However decided to go another…read moreroute due to my older model vehicle and the frequent necessitated repair.

I was experiencing transmission issues. Several people recommended ETE. I called the Waukesha…read morelocation. Voicemail. Left a message. They never called me. I called the location on S 27th St. They told me they don't make appointments. "Just drop off your vehicle and we'll get to it in a day or two." That was my first red flag. I dropped off my truck on Monday morning. I had not heard from them by Tues PM, so I called. They hadn't gotten to it yet. "We'll call you tomorrow." Wednesday, (day 3), still no call so I called them. They said their lead technician had already left for the day and would call me Thurs AM. Thurs AM....no call, so I called them. The STILL hadn't looked at the vehicle. They PROMISED they would test-drive it Friday and call me by noon. Noon came and went. No call. I called them. Voicemail. Finally, at 1:30 PM, I get a call. They test-drove it and said there was definitely a problem, (DUH, I knew that!) but their lead guy was gone for the weekend and didn't have a chance to look into it further. They graciously informed me that I could pick up my truck and bring it back Monday, and that I would not lose my place in line. I was already on my way to pick it up. When I got there, they asked if I planned to bring it back on Monday. I asked if they could promise me that they would get to it on Monday. They could not. Needless to say, I was irritated and incredulous. How can you run a business like this? They seemed to have no concept of the inconvenience it caused me not to have my vehicle for a FULL WEEK, and THEN, expect me to leave it with them AGAIN with no idea of when they would actually get to it! I wish they would have been honest and said they were too busy to get to it for a week or two. Instead, they worked everything to THEIR convenience instead of the customer's, and all I got was the run-around and excuses.

Great, reliable. Knowledgeable and courteous. Doing great…read morecustomer service. Be sure to early, fills up quickly.

My son had the misfortune of sliding up over a median one slippery morning. After that the car…read morewould not steer properly. We live in Sun Prairie, so we do not know local repair shops in Fort. I went off of other ratings (Thanks to those that took the time), and Chose this place to have the car looked at. Mike was awesome to deal with. He delivered exactly as promised and had the repairs done in just a few hours. I would seriously consider driving the 45 minutes for this kind of service! People of Fort Atkinson you are very fortunate!

From the owner: * Brakes * Mufflers * Tune-ups * Oil Changesread more

Don is an extremely knowledgeable and straight forward mechanic (also a really nice guy). Brought…read moremy 85' K10 to him and my only regret was not having a pen and paper to write down everything he knew about the truck.

We were on our way up to Michigan's UP, and started having transmission issues. Don was the only…read moreone that took the time to look at our Jeep, and had us back on the road that day. 3 other places said they couldn't even look at it until the following Wednesday. He was incredible to deal with, and very helpful. I would highly recommend him

Mel's garage has been my mechanic shop for 11 years since I was 16 years old & had a transmission…read morerebuilt with him. Tim is a great mechanic that is very fair with what needs to be done & what he charges! I haven't taken my autos anywhere but here except for the basic oil change. Very trustworthy & always honest fair prices. I highly recommend his shop!

Ive gone here for all my transmission work. Tim and his son are very upfront and honest with all…read moretheir work. They offer warranties and stand behind it. I would highly recommend them

Scheduled oil change and tyre rotation. Service was quick and completed in a timely manner.read more

My car broke down on my way to Madison. They fixed my Subaru fast and charged an honest price. The…read morestaff were friendly and knowledgable. Thank you.