Service was prompt and thorough. Definitely recommend this service for both lawn mower and…read moresnowblower.

The knowledge of small engines and life in general is wonderful. Thx John for great service. Always…read morefun to listen and learn.

If I could leave 0 stars I would. We needed our riding lawn mower repaired so we asked someone to…read morecome out and take a look. At first we didn't think anyone would be home and they told us to just leave the mower out and they'd fix it. REMEMBER THIS, they would have had to call us eventually to tell us it was repaired or ask what was wrong in the first place. My grandparents were the only ones home so they answered when the technician arrived. They are from another country, English is not their first language. They tried their best to explain what was wrong but didn't get the message across, my mother was at work but was available to call and translate for the technician but he REFUSED. My grandma ended up calling her herself and held the phone up to explain what was wrong, (the mower wouldn't start) a back and forth argument ensued about how my grandparents told him one thing and my mom was telling him another. And eventually he ended up spraying starting fluid and charging $120 for it and leaving. My mother later decided to text the company and let them know their technician was extremely rude and unprofessional about the entire situation. Just know if you are a US citizen that speaks English as a second language YOU ARE NOT A VALUED CUSTOMER HERE. We offered a way to remediate the situation and you refused and argued, that's on you not us. Do better. In the texts he mentions we should have been onsite and that they can't do the job if they can't communicate with us, yet they tell us to leave the mower outside when nobody is home? That doesn't add up, which do you want? If anyone takes the time to read this just know I'm not making this review because my feelings were hurt, I'm making this review because people deserve to know the kind of service they're paying for. This company's lack of professionalism, blatant disregard for customer communication, and discriminatory attitude toward non-native English speakers is unacceptable. Businesses that operate with such poor standards and hostility toward their customers should not be rewarded with your hard-earned money. Take your business elsewhere--somewhere that values all customers equally and treats them with the respect they deserve.

Came out to my house to tune up my snow blower. He adjusted my shifter, changed my oil, spark…read moreplugs, and replaced some sheer pins for me back in October for about $150.00. He was on time. In and out in 25 min. I have used my snowblower 3x so far and my shifter works like a charm after not working the best for years. The fact that he came to my house was essential for me. I didn't have to worry about trying to lift a 2 stage snowblower into my car.

Tom was wonderful. He showed up as promised. He got the mower working in less than 5 minutes…read more Determined that the snowblower needed a new carburetor, ordered it on Amazon using my phone and account ( with my permission of course). Came back and installed it. Then got my riding mower running. He charged a very reasonable amount especially considering he doesn't live in Rockford Overall I would recommend him with no reservations.

Cleaned Carb on Troy Bilt 2420. Changed oil. Using Ethanol Free Gas now. Came next day noon. Very…read morereasonable price. Call him. Running Great!!!!

Kevin is great, honest and trustworthy. He had been taking care of my lawn mowers and snow throwers…read morefor years. Super fast service and very friendly. I recommend him to everyone. He really knows how to run a business. I am thankful to have someone local I can work with.

He's very friendly and he is very thorough and he does a good job and he can fix about any kind of…read morelawnmower snowblower any kind of power tool you have I recommend him very highly

WOW!!! What a top notch shop! I took my Toro self-propelled mower to J&M and they diagnosed the…read moreproblem on the spot, fixed it, had me test it, and I was on my way. I read a lot of different small engine repair company reviews and called around to get input and pricing. Riley at J&M spoke with me on the phone. I told him I thought my mower was hydro-locked and needed to be checked out. His knowledge of small engines was so helpful. Not only did he fix my mower, he explained to me what was wrong and why it happened. Not many shops would go that far to spend time to explain things. THIS is the ONLY place I will bring my mower or snowblower to be serviced. They really understand engines and go out of their way to take care of their customers. Thank you J&R Small Engine Repairs for your knowledge, honesty, fairness in pricing, and outstanding customer service! I'll be back!!

I had an issue with my Cub Cadet tractor and decided to call a local shop. I am so glad I did. Josh…read moreand his son are very professional and responsive. They had issues trying to source the problem and after countless times trying to get answers from the manufacturer, they had figured it out. Tractor is running good as new! I would highly recommend J&M Small Engine Repair inc. Eric J.

We left our mower out in the rain. Of course it wouldn't start no matter what trick I used. So we…read moretook it to RPM. The guys at the service desk were really nice. They replaced the spark plug and the air filter element. They also cleaned and serviced the fuel system and carburetor. Charged us less than I thought they would. Mower starts first pull every time now. They did us right.

They've saved the day more than once for me, highly recommended. The guys at RPM will take care of…read moreyour machines, they are very reasonable, knowledgeable, and do a great job. Thank you guys!

I had purchased a refurbished leaf blower online. Shortly after receiving the blower I was having a…read morepower issue. I saw online that Russo serviced my blower. I stopped in customer service and they immediately took a look at it and did a quick adjustment of the carb and the issue was solved. I'm grateful for their 5 star service. I'm now a customer. I'll be back! If you're looking for a power equipment sales and repair place, I'd highly recommend you give Russo a try. I know you won't be disappointed.

I recently purchased a zero turn mower from them(last fall). It was set up well and has been…read moreflawless. I recently had a flat tire, I stopped in and asked for them to fix or replace the tire. The gentleman at the counter took my tire in the back and repaired my problem less than 10 minutes. They could have told me it needed replacement and sold a tire, but they didn't. And they could not have been more pleasant. A great place to do business. BTW the price I got on the mower was competitive and their service rates are fair!

I had 3 knives and one pair of kitchen shears sharpened. They all turned out wonderful. This was…read moredone quickly, and the process could not have been easier. Highly recommend this business!

Absolutely the best people around!! Both Diane and Patch are very hard workers!! They have an…read moreexemplary work ethic Hands down! Everything we drop off is done in a timely manner and exceeds our expectations! Knives are crazy sharp, scissors are great. Chainsaw chains, band saw blades, lawn mower blades, hedge clippers, hand clippers never worked better. Orchard tools. They know their business and willing to tell you if it's junk! Been going for years and will continue to do so. They repair small engines, chain saws, lawn mowers, riding lawn mowers, snowblowers, the list goes on.

I did a search online for a place that could repair my snow-blower. I called a couple of places and…read moregot quotes based on what I felt was wrong with it (worn auger belt). Both places estimated repair costs at $250-350 to change out the auger belt which included pick-up on the snow-blower. They estimated it would take at least a few days. Then I call Leroy's. The manager, Rick asked me to send him an email with my address and a picture of the sticker with model number. He responds that they can pick it up the next day (Tues) and that I'd have it back by Wed. They come get it Tues at 9am....and have it back to me by 12:30 the same afternoon. They also adjusted one of the brake releases for me too. Total bill was only $148 with door-to-door service. I'll recommend these guys to anybody who needs work on their snowblowers or lawn equipment. Absolutely fantastic service at a great price!

He did not do pick up services. It he gave me two phone numbers. It worked out very well. I…read moreappreciated him referring me to proper places. He sounds professional & nice.