Great tire shop! Went on a trip to big bear and my tires started to deflate because of a nail stuck…read moreto it! Tire was replaced as it was becoming bald, and the service was quick and easy. They had the tire I needed to get back to LA just in time. Price seems reasonable as my car required special tires. Other than that great location and great service

Noticed a fastener on right wheel while coming down the mountain. Looked up tire shops and RS Tires…read morepopped up right away so headed there asap. Was greeted quickly by Armando, as he pulled the fastener out made sure didn't leak. Sure enough it was good to go! Super helpful! Thank you! Armando and Alejandro! Much appreciated!

Hands down THE BEST!! You don't need to go anywhere else, (but you might need a little patience)…read more They are a very busy shop, so calling ahead about when to come in is a necessity, but I've had to purchase two different vehicles for my daughter, and brought them here to make them road worthy. Both were old Subaru Outbacks and she never had any problems after that, (it's only been a couple years though). I've taken my car there too and never feel pressured into anything unnecessary. They're just great people. So, so glad to have them in town. Love them and highly recommend them. My husband is now taking his car there too.

They got me in and out when they said they would and i believe they do quality work…read more Probably would say on the higher side of the cost spectrum but the tradeoff being peace of mind you'll get taken care of. to me that's worth it.

This place is honest and their guys are hard workers and honest.. Their mechanic Carlos is top…read morenotch and thank you to my tow truck driver Sebastian.. Thank You Don's Towing

They go above and beyond. For context, I have a family cabin in GVL (not a full time resident) and…read moreI'm a girl who doesn't know much about cars or how to fix them. I requested service through AAA and Sebastian came out and arrived even sooner than the estimated hour wait (it's the mountains, an hour in itself isn't a bad wait tbh) by about 15 or 20 mins, which was a pleasant surprise. Sebastian was super kind and respectful, fast and efficient, and was very helpful. I just needed to fill my tires with air because they were getting lower than I was comfortable with driving on the mountain roads. He filled my tires, and when I asked if he thought I should replace my tires soon because they look a bit worn, he gave an honest and informative answer that they were fine for a while, although because I have front wheel drive I should have them rotated to the back when I get back home. I asked if he wouldn't mind checking my oil while he was here too and he was happy to. Said it looked good, nothing to worry about there. And he even checked my coolant and break fluid, which he said were a little low and should be addressed when I get home to OC. As always AAA is a great value and I don't use it often but I'm extremely glad I didn't have to go to a gas station and figure out how to use an air pump myself (it would've been a disaster). Sebastian was incredible and now I know exactly who to call whenever I need car services when I'm in the mountains. He's respectful, honest, kind, and helpful so I'm def a loyal customer from here on out. Thank you guys!

Reliable, reasonable and good at communicating. Thank you for taking care of me when I need the…read morehelp. As an owner of a automotive related company myself I recognize good and bad. The bad matters when it affects the value of service. The good is not about their cute dog. I've read the fickle reviews here by others who are happy one moment and rip them the next. Bottom line is the owner is knowledgeable and I have a story I could tell that shows me he's truly honest. Perfect? Probably not. I'll take kNowledge and reliability every time though. It's hard to find in the industry. He EARNED a 5 star review. "Suspecting" he did something wrong did not earn the poor reviews I've read. Don't believe it is my suggestion.

Caught a flat on my way to Kaiser for my last day of radiation therapy! I checked two gas stations…read morefor air, no joy. The lady at Norton's found the leak in the tire and fixed it in minutes. I made it to the hospital! I am so grateful.

Camping nearby and went to start my car--battery was dead. After AAA jumped it, they said batteries…read morearen't sold up here by AAA. Looked up local places and am so happy I found Sarellano Garage! Fortunately, they had the battery for my vehicle in stock. After testing on FOUR separate devices, they showed me that it was in fact a battery issue and not the alternator (which did show up as a possible issue on one device). The gentleman who helped me was Rodney and I couldn't be happier with how thorough and conscientious he was. I will definitely support this business with at least fuel purchases next time I am in town.

I love this Garage! Pedro and his Guys are the BEST!…read moreI bring my car here for every service and they work on it and the job comes out perfect and his prices are extremely reasonable plus I don't have to drive DTH!

OMG! This is my 3rd review of this shop, I hope this gets posted. After colliding with and running…read moreover the contents of the unsecured load of the white pickup truck ahead of me in the far right lane of the 210 W and approaching the 75B exit, I was very grateful that I didn't threaten or assault the female driver of that truck and even more grateful that I found this amazingly honest and efficient auto shop. Jacob was very patient with my venting and did a wonderful job fixing my damaged heater hose and miscellanious maintenance needs. I'm back for a front end allignment. My 10% discount for being a AAA member and free point inspection really makes this affordable. I finally found a permanent mechanic!

I had a great experience at East Highland Auto Tech and highly recommend them to anyone looking for…read morehonest, quality automotive work. I originally went to another shop for an A/C repair and was quoted a much higher price. Thankfully, I decided to get a second opinion from East Highland Auto Tech and I'm so glad I did. They diagnosed the issue quickly, explained everything clearly, and fixed my A/C for significantly less than the first quote. It's hard to find a shop that's both skilled and honest, but this team truly delivers on both. They were professional, straightforward, and didn't try to upsell anything unnecessary. My A/C is now working perfectly, just in time for the warmer weather. If you're looking for reliable mechanics who do great work at fair prices, East Highland Auto Tech is the place to go. I'll definitely be coming back for any future service.

Very rude. Was Driving Dispatcher alot rammed into us…read more Flipped off. very rude and unprofessional. Need to talk to your employe. this is how you treat your customers on the road? Very unsafe

Roxxanne is rude and nasty. She clearly hates her job and the paying customers. I cannot recommend…read moresomeone so rude nor would I recommend that you trust your vehicle with someone so negligent and careless. Here is how she feels about you:

Can't say enough good things about the team here. They charged me LESS than I had agreed to for a…read morefull diagnosis, and then offered some advice as to why I should NOT give them the work! Can't find that level of honesty in many mechanics these days. But it pays, particularly saying that to others who responded to my Yelp project for the work I needed; I will never go back to anyone but them for all my transmission needs in the future.

Where to begin with the amount of kudos and appreciation for HD Auto Transmission. From the time…read morewhen I called in for a quote for transmission rebuild and spoke with Emily, she was very thorough, polite, very helpful, and provided exceptional customer service! Ethan, the Man, the Myth, the Legend! If you want quality, honest and trustworthy work done for you, come see Ethan! He is extremely passionate and knowledgeable about his craft, he will explain in layman's terms how things work and you can see the level of pride he takes in his work! I am elated to have found such a great Team that I can rely on to keep my toys and family vehicles safely on the road! Much appreciation to you all!

I've spent thousands of dollars at this place over the years. I always felt that their prices are…read moreexcessive but they're convenient to my home and they seemed honest and competent. Not anymore! $200.00 for a 50 cent fuse!!! My engine light was on. I told Plus One that it's for a system that speeds up engine warming in cold climates. Not necessary in SoCal but I needed it to power up to pass the smog test. They said it needed a fuse. Diagnostic Fee: $200.00 Dollars! I purchased four travel trailer tires from PLUS 1 PERFORMANCE at a cost of over $600.00. About 1,000 miles later one of them blew up on the highway in Texas! After being reamed for the fuse I'd had enough of these guys! I asked for a refund for the tire, THEY STILL BILLED ME FOR MOUNTING AND BALANCING! For a tire that blew up in two days on the road! And BTW not one balance weight on any of the tires.

Beware of their alignment capabilities. My partner and I live up the mountains, so it is crucial…read morefor our alignment to be as straight and consistent as possible. We got both of our cars done here after getting a set of new tires for both cars, and now roughly 6 months later both of our cars have SEVERE balding on the inside of the tires. Wires exposed, tread gone, balding. We never would have seen this if I hadn't need to take my car in for a break and lamp inspection; this could have killed us. Prior to this, we had our alignments done elsewhere and they also didn't do a good job, it wasn't perfect but it wasn't great. We suspect that this business took our money and didn't do a single thing to our cars, just robbed us. We took our cars to the much more reputable Synder's Tires here in crestline; it was more expensive but we got a complete report of how terribly aligned my car was, something Plus One didn't do. Provided are photos and evidence of how mismanaged my car was. I repeat- this could have killed us.