I've spent thousands of dollars at this place over the years. I always felt that their prices are excessive but they're convenient to my home and they seemed honest and competent. Not anymore! $200.00 for a 50 cent fuse!!! My engine light was on. I told Plus One that it's for a system that speeds up engine warming in cold climates. Not necessary in SoCal but I needed it to power up to pass the smog test. They said it needed a fuse. Diagnostic Fee: $200.00 Dollars! I purchased four travel trailer tires from PLUS 1 PERFORMANCE at a cost of over $600.00. About 1,000 miles later one of them blew up on the highway in Texas! After being reamed for the fuse I'd had enough of these guys! I asked for a refund for the tire, THEY STILL BILLED ME FOR MOUNTING AND BALANCING! For a tire that blew up in two days on the road! And BTW not one balance weight on any of the tires. read more

Plus One Performance - New tire Less than 1200 miles! Not balanced. Only partial refund! - Tires Near Me - Highland, California

Beware of their alignment capabilities. My partner and I live up the mountains, so it is crucial for our alignment to be as straight and consistent as possible. We got both of our cars done here after getting a set of new tires for both cars, and now roughly 6 months later both of our cars have SEVERE balding on the inside of the tires. Wires exposed, tread gone, balding. We never would have seen this if I hadn't need to take my car in for a break and lamp inspection; this could have killed us. Prior to this, we had our alignments done elsewhere and they also didn't do a good job, it wasn't perfect but it wasn't great. We suspect that this business took our money and didn't do a single thing to our cars, just robbed us. We took our cars to the much more reputable Synder's Tires here in crestline; it was more expensive but we got a complete report of how terribly aligned my car was, something Plus One didn't do. Provided are photos and evidence of how mismanaged my car was. I repeat- this could have killed us. read more

Plus One Performance - This is what "aligned" looks like according to Plus One Performance. - Tires Near Me - Highland, California

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I got a nail in a brand new tire and went to several places that all said I needed a new tire. Paul fixed it quickly and it lasted the full life of the tire. I've never taken my cars anywhere since and that was two years ago. They're always quick, professional, fair and honest. Which is sadly rare in the industry as a female customer. Highly recommend! read more

I cannot say enough good things about this place! They were thorough in their assessment of what could be wrong with my car, stayed late on a Friday to make sure I was good to go, and even offered to give me a ride to my hotel (which I didn't need because they were able to solve my problem at the end of the day on a Friday)! Special thanks to Ralph, Josh, & Joe, without whom I would still be stranded in a hotel in San Bernardino. read more

Great service and excellent price for my tire repair! One of my SUV's tires wasn't holding air, must have ran over a nail. Dropped in this shop for the first time, the guys were friendly and efficient. I didn't have to wait very long. Comfortable airconditioned waiting area too. read more

Great Customer Service!! Had a flat at the Stater Bros across the street. Got 2 new front tires and an oil change and was able to pick up my car the next morning!! The guys were extremely polite, and knowledgeable Will definitely be giving them all my business!! read more

An update several years later and these Pros are still keeping my old sedan running great. Joe, Paul, and the skilled mechanics at Plus One Performance have helped with everything from oil changes and tire patching to wheel bearing repairs and more. I drive over 150 miles a day, so it means everything to know that my car is in good hands. If you want a team that cares about your vehicle as much as you do, this is the place to go. read more

An alignment from OTHER SHOPS are from 100-140$ with 30 day warranty and tire rotation are free This place wanted 220$ for an alignment and like 50 $ for the tire rotation Nothing special about the shop to have these type of prices That's why it's always good to look around and ask read more

got a oil change it was a hour and a half oil change went out side to see what was taking so long the guy giving me the oil change was struggling to put my dust cover back on three days later it's dragging on the freeway I live in Glendora work in San Bernardino when I left the place I had oil running down the side of my fender. My oil light was not reset if something as simple as an oil change isn't done right on my way this morning taking it back to see what they have to say . read more

Plus One Performance - Tires Near Me - Highland, California

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I have to give a backstory first . I drove down an unfamiliar road and ended up running over a rock that punctured not one but 2 tires on the same side . This was around 11am , I didn't get a tow truck until 2:45am ( AAA ) . The worst 3 hours EVER ! Called another tow around 8 am and had to wait 5 hours to get picked up. I called Plus 1 performance to get pricing on tires around 8am . I spoke to Paul . He's such a remarkable gentleman. He is a man of his word . I was assisted by a gentleman names Ozzie , he did the paperwork for me. I appreciated Paul's hospitality and making me feel comfortable while I wait . I was given a good deal ( I know nothing about tires or what's a good price or not , however I did my research and let me just say I'm grateful ) . The staff are really nice & considerate . I would HIGHLY recommend this place . read more

Plus One Performance - Flat tire front driver side - Tires Near Me - Highland, California

Had to bring company's truck to replace front tires and they were very professional, very friendly and they took their time to do thorough inspections. I am very happy with them and definitely will continue bring not just company truck but my personal vehicles. Thank you Paul so much and thank all the technicians Heriberto Medina NexGen air conditioning plumbing read more

I had to pull off the highway on a trip to Big Bear due to a loud squeaking noise near my rear wheels on my lifted truck. I thought it was a bearing issue on one of my wheels. Brought it to this shop and they quickly diagnosed it as a driveline issue. They removed the balancer on the driveshaft, which had come loose, and I was able to get it to my destination and then home with some harmless vibration. They were really honest and definitely saved our family trip!! He gave me the part and told me what to order. He also emphasized that he wouldn't let me drive it unless he could verify it would keep my family safe. So thankful!!! read more

Plus One Performance - Inside - Tires Near Me - Highland, California

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I called Plus 1 at ten minutes before closing and asked if they would repair a flat. I'm going camping tomorrow and I really needed it fixed right away. They said come on down we'll help you. They took a look at the tire fixed it and got me out the door in less than 10 minutes. Thank you. read more

Paul! Great job! Went in for alignment and oil change and new tires! From customer service to servicing my truck was a great experience! I forgot to ask for the technician working on my truck but I was there watching the service tech taking care of my vehicle like his own! From beginning to end! I support you all the way! I'm a local so you my friend will see me for any work needed for my vehicles! Thank You! read more

Great and thorough service. Last year while coming home from Phoenix a cover under my car came loose and flapped all the way home. Took it to Performance and they didn't charge me at all! read more

I have an old but in good condition "94" Ford Taurus which unfortunately failed the smog test twice. My smog guy advised me to take it to Plus 1 performance and ask for Rami. I meant Rami also Joe and Paul and I left my Ford there while Rami checked for the problem. About 4 hrs later the Ford was ready and I took it back to my smog guy and it passed. Thanks to Rami my stress and anxiety was gone and I could now get my registration and tags and I'm good for two more years. Thanks guys appreciate the good work. Gary Salazar read more

These guys are awesome!Not only do they do great work they got a kitten from under my car he was stuck.They are honest ,professional and the best.Love them!Everytime I have needed anything they are right there.The best place ! read more

They don't know what they're doing. If you have a high end car DO NOT bring it here. I brought my Mercedes s63 AMG in to replace my rims. I brought in my own rims and they charged a surprising price for each tire to be put on. It was emergency repair, so I figured I'd pay it anyway. I was called about 20 minutes after I dropped off my car and was told that my marker bulb was out. I asked the cost to replace it, he quoted me something I thought would be reasonable. I told him to go ahead and do the work. An hour after my car was supposed to be done, I showed up and see them still working on my car. Replacing the rims but my hood was open.... I waited, and when I got my car back, I asked which lightbulb they replaced. The mechanic who actually worked on my car said he didn't touch any of the bulbs. The only bulb that was out was a headlight bulb, not a marker light. Looking at my receipt, I was charged for a bulb that has been disabled on my Mercedes. The owner who called didn't know what kind of bulb he was talking about when he charged me for it. Not only that, I called him specifically to mention that the front and rear tires are different sizes. The mechanic never received the Message. So, of course, he didn't pay attention to which rims he put on which tire. Therefore my tires looked like this when I got home. (See pictures below) Before leaving, the owner personally went out to check the sensors on my car. He couldn't recognize that there was a message on my dash, therefore the buttons wouldn't work on my steering wheel. He tried to tell me my car had a different problem instead of knowing to cancel the message.... The lack of knowledge when being told they work on high end cars was severely disappointing. They clearly do not work on high end cars, and if you own one they can cause more damage. He claimed he could work on my car, and didn't know the first thing about Mercedes AMG rims, THAT THEY'RE DIFFERENT SIZES ON THE FRONT AND REAR. A mistake like that could cost my front end. I went to my regular mechanic and asked for a quote for the headlight bulb. I needed an alignment as well. He quoted me 1/5 the price including labor, and my mechanic SPECIALIZES in cars. (Lamborghini, Ferrari, etc.) The lack of professionalism despite Paul's "humblest apologies" is the reason we are never going back. Our whole day has been wasted on this issue. I now have to go back and get the rims checked by my regular mechanic, because even after bringing it back, I can't trust that the work was done right. read more

Plus One Performance - Completely unacceptable - Tires Near Me - Highland, California

The only place I take my car now. Been other places and they break my car to have me return. This place is not like that. They fix your car and down the road the message you too make sure the repair is good. read more

Second time here at Plus 1...this time with an S5 and received excellent, timely service as usual! I spoke with Paul about getting my battery replaced but had no idea which one my car uses. So, he gave me a mini-crash course in the different battery types and the reasons each was appropriate for the amount of electronic equipment required to run in the background even when the car was "off". Needless to say, service was friendly and quick - not like the hours/days it takes a dealership to fix an issue. Additionally, it was a nice surprise to receive a text message a week later and then again two months later checking to make sure things are still running well. Two thumbs up for Paul and his team!! I'll be back if I need anything. If your car needs some attention, make sure to check with Plus 1 Performance before making an appointment with the dealership. You'll be glad you did. read more

Came from a Big Bear trip when a nail punctured our tire. Searched a shop where we could get our problem fixed as we still have a long drive home. I had chosen this shop because of its good rating. A lady with green/purple hair assisted us saying she will have to measure the thread count first and went back inside to get something. THE LADY NEVER CAMEBACK! We were standing outside waiting if they would still provide us the service we needed but NO ONE CAME! We were waiting for about 25mins and finally decided to leave this place. We felt neglected. Hence, there were 3 male mechanics in the garage. 1 was busy with a client, and the other 2 were just either answering phones or smoking cigarette. They just stared at us and didnt bother to help. read more

My car needed a run-flat tire and when it was time to mount the tire, we realized it was an all-season vs. a high performance tire. The guys quickly made a call to their tire warehouse and it arrived 30 mins later and I was out in 15 mins. It was a simple mistake (not on their end) that anyone can make, but they took care of me. read more

Great, fast & friendly service! Got a flat while on vacation, called around and 3 other tire shops all recommended Plus 1 Performance. I spoke to them on the phone told them I was looking for very specific performance tires and they overnighted them and had them ready for me as soon as my vacation was over. Every member of the team was super nice and friendly. Very happy with everything!! Highly recommend. read more

We take all of our vehicles to this wonderful shop for oil changes, they are very honest and very thorough and have the best techs and management very friendly very professional and always go above and beyond for all services we need and may need in the future we will continue to go to them and we recommend you bringing your cars in there too, they have honest good prices and hard work that is very thorough and complete, our vehicles are running better than before because of all the great service they have provided. Office management and techs are very wonderful and helpful and honest. Great neighborhood car repair and maintenance establishment !!! read more

Called this fine establishment today because I ran over a screw. Normally a $10 - $15 fix, but not in Lou's world apparently... he charges $27 minimum. A little expensive but I needed to repair my tire and I was down the street so I was willing to have them repair my tire. The issue that led to me writing this review is that during my phone call, I asked the price for a tire rotation and balance in addition to fixing my flat. Lou took about 40 seconds to answer my question as he sounded as if he was looking up how much they charge for that service, like it gets performed there every couple of years. A TIRE SHOP!!! This was a red flag already. Anyone knows that you call a tire shop and they can spout off a price for a rotation and balance in less than a second. Not Lou. He chose to go the two bit shoddy salesman route and he said, "You know what, I will do the rotation and balance for $100." I almost fainted... I told him I didn't ask for an alignment, I asked for a rotation and balance. Plus if that was a price for an alignment, that is a dang expensive alignment too! Lou replied, "Yeah, I got to have my guys remove all four tires, balance and rotate them. Plus I'm not charging you to patch the hole in the tire." Anyone who is wealthy and stupid enough to spend $100 on a tire rotation and balance, this is the place for you. Needless to say, I took my business to an establishment down the street from a recommendation by a friend and I paid $10 for the flat fix. The place i ended up going to was called United Pro Tires near 5th and Palm in San Bernardino. Good f-ing riddance.. It's people like Lou that is what's partially wrong with this world. read more

Great service VERY fair prices.. Had to have my radiator and hoses replaced on my 2015 Nissan Quest . Paul and all the workers there treated my foster children and I with the upmost respect. I highly recommend them !!!!! read more

Super friendly service and professional staff. Had my one of my tires repaired and it didn't take too long and the price is reasonable.

Last month while heading up to Big Bear on A Saturday, we stopped at one of our favorite Mexican places for some food. We noticed a tic tic tic sound while driving the surface streets. Sure enough we found a screw lodged in our right rear tire. We located Plus one on Google and since they were close and it was 3:30 on a Saturday afternoon, we carefully drove there. Plus One was able to remove the screw and patch the tire for us even though they were closing soon and didn't have an appointment. True professionals, we would use them again. read more

I've been hitting the slopes at Snow Valley for about 7 years and I never needed chains till today. The people at the checkpoint sent me to Walmart which was ridiculous since everyone else that needed chains were there already hogging all the chains. Just drive pass Walmart and a little further down Highland you will be in good quick hands with the real tire pros. Just have your tire size ready and method of payment ready and it should be a brisk. They will even show you how to put them on. read more

Plus One Performance - 18 inch chains. - Tires Near Me - Highland, California

Friendly, professional and affordable. Paul makes you feel like family. Been going here for years now.

I took my Ford Escape in at 8:00am. I explained that I had appointments starting at noon. They changed my oil, rotated my tires, and serviced my air conditioning and they were done by 10:40am. Thank you so much for helping with my time constraints read more

I needed four new tires for my ram 1500. Let me just confess right now that I know far more about making chocolate chip cookies than what I know about shopping for tires. I had a certain type that I wanted, wildpeaks for snow and regular Fwy driving, which was suggested for my truck from a friend. When I called Plus 1 performance they went above and beyond to find these tires for me during covid crisis and never made me feel embarrassed about my lack of knowledge. They were constantly giving me updates to letting me know when to bring my truck in. They took care of my needs efficiently and in a timely manner. They did not gouge me with high overcharged prices but found me the best deal. There follow up calls show they care for their clients and earn this 5 star review! Well done. read more

Thanks for stating open for us. We appreciate your friendly approach for a great customer service experience. We would recommend you to anyone. read more

Fast friendly service. They are very accommodating and kind. They looked very busy but got my service completed faster than expected.

I have been going here for years. Normally the service is excellent and I am extremely satisfied. However today was a disappointment all the way around. I took my Jeep for an oil change which in the past has included tires rotated and aired if needed, fluids topped off and if air filter needs changed they ask me if I want it. Today they did nothing but change the oil period and raised the price by $28 since I was last there in February. They did give me a 10% off however they did less than they normally did. Very disappointed. You would think they would want to keep there loyal customers. read more

Paul is always class A and top notch. Great customer service. WOuld highly recommend for all tire and auto needs.

My low tire light was on so I went to Plus 1. I was greeted by Paul, and when I told him my situation, he quickly said let's have someone take a look. Chris examined my tire and said I had a nail in the center and would I like it repaired? He repaired it quickly and the price was VERY reasonable. I highly recommend Plus 1! read more

Only giving 1 star because the receptionist were helpful and cute. Went in for a wheel alignment. Guy tried to sell me extra crap I didn't need (not knowing I'm a car guy). My car is lowered on Coilovers full adjustable and dampening and camber is adjustable. Tried to sell me camber stuff when they adjust ? ‍ then he marked the price up and when I refused he said he'll give me a discount. To top it off the alignment was crap and took it somewhere else for cheaper and correctly done. Stick to tires, not much pros at performance. Why didn't I refuse to pay entirely? Because the dumb Groupon had already been scanned. *No I will not take your discount to change review or free services.* read more

Ellie was super helpful, went above and beyond to find a peice for my vehicle and managed to find it for half the price the dealership was charging. Was upfront and thorough seemed like a genuine guy, definitely would come back again. read more

I went there once to test the service, they try to be nice, don't get me wrong. The problem is when I needed a repair they expect me to buy the parts when it was their incompetence that lead down to my suspension failure. I asked for a refund on the labor so that I may take it to my regular shop (further out) and was denied that, and instead was asked to deal with their techs again. I knew more than their technicians which I wish I knew sooner, and their technicians told me false information that continue to cost me time and money. read more