i i've been coming to East Highland Auto Tech they offer the best prices in town an great customer service Highly recommend this place *smog checks *tires *oil change *General mechanic all the way to electrical read more

East Highland Auto Tech - Front desk/waiting room where they have a comfortable couch and watching a movie wild you wait - Auto Repair Near Me - Highland, California

OMG! This is my 3rd review of this shop, I hope this gets posted. After colliding with and running over the contents of the unsecured load of the white pickup truck ahead of me in the far right lane of the 210 W and approaching the 75B exit, I was very grateful that I didn't threaten or assault the female driver of that truck and even more grateful that I found this amazingly honest and efficient auto shop. Jacob was very patient with my venting and did a wonderful job fixing my damaged heater hose and miscellanious maintenance needs. I'm back for a front end allignment. My 10% discount for being a AAA member and free point inspection really makes this affordable. I finally found a permanent mechanic! read more

I had a great experience at East Highland Auto Tech and highly recommend them to anyone looking for honest, quality automotive work. I originally went to another shop for an A/C repair and was quoted a much higher price. Thankfully, I decided to get a second opinion from East Highland Auto Tech and I'm so glad I did. They diagnosed the issue quickly, explained everything clearly, and fixed my A/C for significantly less than the first quote. It's hard to find a shop that's both skilled and honest, but this team truly delivers on both. They were professional, straightforward, and didn't try to upsell anything unnecessary. My A/C is now working perfectly, just in time for the warmer weather. If you're looking for reliable mechanics who do great work at fair prices, East Highland Auto Tech is the place to go. I'll definitely be coming back for any future service. read more

East Highland Auto Tech - Auto Repair Near Me - Highland, California

Went here to get my car smogged very nice,lobby had coffee muffins,very clean.It only took 15 minutes Rico is very professional I was so impressed,thank you East Highland Auto Tech read more

Quality Service at a reasonable price. Took my Honda CRV in for routine Service and oil change. Jacob was very attentive and gave me a fair and accurate estimate. Rico, the owner also greeted me. They are AAA rated and completed their multi point inspection revealing my tires were getting worn and will need to be replaced soon. No pressure, just information and an estimate for new tires when I'm ready. I am very pleased with the service and will be taking my other car there when it needs service or repairs. read more

What you need to know about my experience: from the moment I walked in the door was greeted by Rico Rodriguez. I felt like I was at home. The shop is clean organized in the mechanics are friendly. I came in to have my wife's cars radiator serviced and ended up letting them change my oil and change my rear brakes. These guys get a five star if I could give them 10 I would I don't have a reliable mechanic out where I live so I drove an hour to get here and it was well worth the drive. Give me a call at 951-235-5113. If you wanna know more. I'm happy to speak volumes about what great people they are here I'll be referring everyone. I know to this place. read more

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Thank goodness for this ship and the new ownership! I brought my car in for some shaking while idling and they diagnosed the problem swiftly and got my parts ordered ASAP! Not only were they more than fairly priced...but they kept me informed along the process, made the while ordeal care free, built a trusting relationship and have earned a lifelong client! Not only will I bring my vehicles back here...but I will recommend to anyone and everyone that this is the best ship around by far!! Great workmanship and amazing quality! read more

What a great place to do business. Friendly, polite, squeezed my vehicle quickly did a fantastic job on the repairs at a more than reasonable price. Would recommend. read more

Great service and new management is amazing. very happy with everything. Great price and nice people

Very good service staff was friendly and explained everything. My sun roof was stuck open and the got it closed for me until my appointment to fix it. read more

Can't say enough good things about Cris who did a pre purchase inspection on a car I was looking into buying. He went above and beyond with his incredibly thorough inspection. Thanks for all your help Cris! Definitely recommend this place for an honest mechanic. read more

Took our truck to get a tune-up, Chris helped us and was very friendly. He told us a price and was able to accommodate us for being AAA members. They were very communicative throughout everything; will definitely bring our other cars here. Trust worthy. read more

To be very honest my car is a hunk of junk , however their prices are over the top . You're better off at pepboys to get a reasonable price without the crazy fees this place adds on . Especially with the owner Roger grinning at his register as he adds fee after fee ‍... kinda evil if you ask me . To give you an estimate I had my turbo charger replaced and this place wanted $2300 when I actually paid $1000 at pepboys. Don't go here it's ridiculous Also make sure you keep all your paperwork on the warranty chances are it'll mess up again because that as well had happened.. prices are just ridiculous. read more

Purchased a used Honda and brought it in for an inspection and oil change. Rico was knowledgeable and took the time to explain all the details about my new ride. He explained what I needed and why I needed it, and provided an up front estimate. I called around and it was by far the best price on everything I needed and I was back on the road the same day. Honest and trustworthy service. Will be back. read more

Had alternator replaced and charging up battery for $739 ( pretty expensive but whatever we needed the car fixed) Was told on the phone AAA discount is 10%. When picked up the car Roger said no it 's 10% off the part. That is not what said or relayed on the phone. It's not a big money, I don't want to haggle but it's dishonesty that doesn't get people far. Very disappointed. read more

Awesome service. Immediate attention. Spotless bathrooms and amazing price! Can't ask for a better service! Rico is the man!!! read more

East Highland Auto Tech - Auto Repair Near Me - Highland, California

Purchase the intake manifold from AutoZone on 4-25-2021. Came to this location on May 1st 2021 for tightening down bolts of manifold installing gasket in thermostat and securing fuel rails. Also car had vacuum leaks. This was a smog repair for$587.43 On the 1st of June my truck broke down on the way to work on the freeway making a skipping noise, had to go back to the mechanic and they charge me for engine labor and spark plug replace and also to rethread a hole for spark plug.$325.35 Lost my job for not having reliable transportation. 24,000 mile warranty and I've only driven 300 miles. Not even a month later car don't start or crank and it's coolant all over the manifold that is clearly coming from the thermostat area, I call for warranty repair and they beat around the bush saying they have new repairs that are priority. It has been 2 weeks and I am without my only vehicle for transportation. read more

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I had my truck towed into the shop on November 29, 2021 - after speaking with Roger, and paid a deposit of $3,000, via Cashier's Check - to get the engine rebuilt, a new cooling system and radiator replaced. It was not known at the time whether I would need a new clutch for my vehicle. I was told that my vehicle would be ready by the end of the second week of December, 2021. It is now April 18, 2022 - as I write this complaint - and I haven't been able to get the truck back from them, with the promised work and services done. Other than some "delays" and one mention of being "short-staffed", I have not been contacted by them. My last time initiating a call to them to find out the status of the vehicle on March 10, 2022 - as logged on my cell phone. When I came to the shop, looking for my glasses (which I thought I may have left behind in the glove compartment around that date), I saw my truck sitting in the bay with the engine compartment empty, while telling me they were about 75% complete with the work for my pickup truck. It has been over one month, since that last contact to them, and I have not heard anything from East Highland Auto Tech. I have been very patient about this whole process. But, five (5) months without my vehicle, without any communication or updates on the vehicle is not acceptable. As of today, I have filed an online complaint with the California Bureau of Automotive Repairs to get this resolved, as well as with AAA - since they are endorsed by them. If the situation is resolved to my satisfaction, then I will consider changing my rating. Until then, the one-star rating will stand. I would also advise anyone to think twice before paying any kind of deposit to get any kind of work done, as it seems to me that they have kept my money and my vehicle hostage. read more

I was traveling back from Big Bear when I hit a rock on the mountain road. The tire went flat, and to my surprise these newer cars don't have spare tires anymore! I had to get the vehicle towed in to East Highland Auto Tech, and Brianna from there had the new tire picked up from the warehouse and waiting when I arrived. There were more complications as we discovered that the rim was cracked too. Roger, the owner was going above and beyond to locate a matching rim for this special edition M Benz. Because of inventory issues, these guys couldn't finish things up for me and a dealership had to get involved. Buy I highly recommend this place for their honesty and integrity. read more

I have been taking my cars here for years. They are very professional and trustworthy. If they tell me my car needs the work, I believe them. They are the best! read more

I have been going here for a couple years and they are always great to me and my family. They have taken care of at least 5 of my families cars and are always honest and fairly priced for the services required. I can't help but read these other reviews and wonder if there main priority is to get their car fixed or find a complaint that has nothing to do with the business or services. Overall I love it here and wouldn't go any other place. read more

No one wears a mask yet they are in your car. I should have cancelled appointment when I saw this. I sat outside and sanatized my car after the service. If this matters to you, choose another mechanic. I gave a 2 instead of a 1 because I felt the service was fairly priced. read more

They don't wear mask. And charged me for a full smog even tho my vehicle didn't pass. Were extremely rude because I didn't wanna pay $108 for them to see if the oxygen sensor would pass but after seeing reviews I'm glad I didn't let these people touch anything on the inside. I know a great mechanic in San Bernardino if anyone needs read more

My car blew a hose and overheated while going up the 330 to big bear with my family. After getting towed to the shop just before closing, the whole staff went above and beyond to accommodate us and even allowed us to stay inside after they closed while we waiting for our ride because it was 95 outside. The shop was quick and fair with the work and got us back our vehicle the very next morning. I'd like to shout out Rico and Cris for going above and beyond on making sure we were well taken care of and had a great experience. Absolutely recommend bringing your vehicle here. Thank you again guys! read more

They cheated us and scammed us, we paid over 500 dollars to get something fixed and within a week it came back as if they didn't do anything and just let my car sit there, so disappointed and when we went back they wanted to charge us another 500, so instead of having them fix it I opted out and wanted to shop around for more convenience but even taking my car out they decided to charge me although they didn't do anything to my car. It was ridiculous and terrible, never going here again. read more

I am a student going to a nearby college far away from home and I needed a check engine code taken care of on my car in order to smog it. I drove all around town for days looking for a mechanic to help me and Roger and his fellow mechanics were the only ones who delivered quality service ASAP. Roger explained everything to me and my father (who was on the phone) and was able to provide the service I was in desperate need for at a great price as well! The environment of the auto shop is fabulous! I felt very welcomed and was treated like family and not a pay check. Everyone there was so caring and nice! Plus their shop dog (Corona) is an absolute sweetheart and a huge bonus that comes with choosing East Highland Auto Tech! read more

Thanks to the owner, work crew and staff for following up and completing a repair that originally had gone wrong. The owner stepped up to the plate and owned the situation and immediately took care of business to my satisfaction. My prized M6 was back to her glory and was taken care of properly. Thank you for squeezing me in without a specific appointment to rectify the earlier issue. Thank you again for handling your business responsibilities to the fullest. Keeping your customers first. read more

The customer service is awesome, everyone is really friendly and professional! Very trustworthy shop, honest and they go above and beyond. I take my SUV for regular oil change, smog checks and any needed repairs and I've never been disappointed. I highly recommend it! read more

For a dine, the dash was excellence. Price ranges from stock performance dealers; came as a bridge. Seated able quality with a brewed cup furnaced, optioned with creamer and sugar. read more

The customer service at this place is amazing. The wonderful folks who work here treat you like you're apart of the family, going above and beyond to help, simply for the sake of helping. My son (18) needed to diagnose the problem with his car, seeing that he was a kid and probably (absolutely) broke, they took a quick look at his car, without charging so he could gauge if he could afford to fix it. Then let him keep the car in the lot so he could junk it. They rock! Would definitely advise anyone and everyone to come here for their automotive needs! read more

Took my cars there to be repaired and everything they did was awful and expensive and the important things were never touched. Just did a lot of unneccesary things that cost a lot of money. We took the car to another repair place and what they found was ridiculous. Car had never had a tune up and things were broken and an air filter had been charged to me but had never been changed. It was black and caked with dirt. Everything they had fixed broke or had never really been fixed, just mickey moused and charged us way more than the other places quoted us. So good bye auto tech, you just lost 3 loyal customers. Rico is a con artist!! read more

As the saying goes, it's not easy to find an honest mechanic. I took my Jeep there for an oil change and later, when I received the bill, it was higher than I expected. There had been a misunderstanding as to what services I agreed to. I paid the bill and left the shop but later called them back and talked with Roger (the owner) about what had occurred. He was very gracious and apologized for any miscommunication about the bill. He immediately offered to refund the money for the charge in question. Kudos - you don't see this kind of customer service very often these days. read more

Don't take your car to that East Highland Auto place anymore!!! It's not a surprise it has such a low rating on Yelp!!! Owner (Roger) is a liar and doesn't complete work when he says he will and tries putting words in your mouth. Rates are expensive compared to other places. He's had my girlfriend's car since 09/20/16 at 11AM to look at the car because the check engine light came on. (Mind you, we just paid $650 worth of work at East Highland Auto (same shop) for engine work. So why is the check engine light coming on again? Wouldn't it be courtesy to look at the engine without charging us since we just had work done within that last few weeks? He said it will take some time to look at, but by end of day (09/20/16) it will be finished. He said he would call us. My girlfriend never received a call, so we call him at 530PM (closing time) to check the status of it (because the shop is about to be closed and we still hadn't received a call). He told my girlfriend that it would now be done the next early morning on 09/21/16. We get there at 830AM on 09/21/16 for him to say that it will now be done in afternoon. Car wasn't even looked at. We are paying $96 for it to sit there over 24 hours for nothing to be done. He kept lying during our conversations and trying to put words into our mouth while claiming he never said when it would be done. Logically, if it could not have been looked at on 09/20/16 for us (as he claims he told us)...why would we leave it overnight? We would have brought it on 09/21/16 instead...so my girlfriend wasn't without a car. I am sure he will still try to charge us. Fact of the matter is, we just had $650 worth of work done prior to this and things are taken care of ASAP...but to look at our car, he doesn't have time and lies. If you don't have time, then just tell us and we will understand and find other accommodations. But since my girlfriend is a nurse and drives over 45 min one-way to get to work....She NEEDS her car. You would think that good customer service and keeping customers happy would be a priority for this guy to keep future business. The owner (Roger) is useless, a liar, and a jerk. 1 star is being generous read more

The shop is the most horrible and expensive place in the Highland area Roger is a terrible businessman and rip off that would be the owner. $1400 later my car still runs like shit and I didn't get any money back. Please do yourself a favor and go elsewhere I would never put anybody down for good work but his work ethic and labor rates are outrageous , customer service should be number one regardless . My vehicle is there for eight days and the man had nothing to say except I'm sorry about that. To me there's no second chance hope you enjoy my $1400 I'll start over with somebody honest and reliable do yourself a favor and do not go to this man. Mark my words. read more

All I got to do is call or walk in and they get what I need done as soon as possible. I like having a car repair that can cater to all my needs.....Thanks Auto Tech read more

Honest work done quickly and accurately. Be sure to ask about their AAA discount.

Just wanted to write an update. Two most recent issues regarding this place. 1.) Price. After doing some more shopping and being familiar with the area, I have found that the prices are quite higher than most places. Yes you get what you pay for but nobody ever said you had to pay an arm and a leg. 2.) Time. I feel that this place the time is quite long to get repairs done. Even when you make an appointment, the repairs and updates are longer than normal. In the end, yes this place does quality work and I do trust them. However, the top two issues are some things to consider. read more

I came here because my car needed a new clutch. They had it for 7 days. I noticed it was hard to shift in into first and second gear. I took it to Honda just to look at it. They said 2 bolts were missing from the clutch and as soon as Honda put in the new bolts it drove fine. Honda told me to take it back to this place to make sure it didn't damage the pressure plate. I'll never refer this place to no one. This is all a nightmare. Honda is going to document everything they found wrong with the clutch to show it to them incase they give me a hard time. The clutch is warranted for 2 years. I really hope it isn't damaged, because they'll probably have it another 7 days! read more

This shop rules, they fix cars. I've been there multiple times with good results and was surprised to see all the bad reviews. NEWSFLASH: Cars break, cars need new tires sometimes, cars need fluids and cars need parts. read more

Although I had done business here in the past and was recommended by another customer, my most recent visit was less than stellar. My request was believed to be a simple repair and it ended up my BMW M6 left with more damage than when I brought it in. They promised to correct their added damage to my vehicle only to ignore my calls about the part replacement all together as though I would just forget about it. Staff is friendly, however honesty and professionalism is not part of the customer agreement. Beware when taking your prized vehicle in for repairs. read more