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Rancho Cucamonga, CA

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Kawaii Klaws

4.3 (350 reviews)
Open • 11:30 am - 9:30 pm

Kawaii Klaws Photos

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Kawaii Klaw inside Haven City Market
Wendy L.

Kawaii Klaws inside Haven City is a fun place for children and adults. They have several claw games with cute stuffed animals that you can trade up for larger prizes. It definitely can get expensive but can be loads of fun, too. The kids enjoyed it so much and walked away with a handful of stuffies. Only downside was it was very warm inside Haven City Market, especially where Kawaii Klaws is located. We didn't stay very long due to the warm environment.

Jessie T.

first time here! They have so many claw machines, like a lot!! With different toys u may be interested. It seems like not too hard to get one, as everyone is taking a few toys home. For the price, it's a dollar a token, per claw, which is reasonable. They also have some deals such as $20 for 22 tokens. Credit card is accepted with $5 minimum.

Card
Fareh A.

I understand the claws are rigged to win whenever they feel like winning but rigging the charging system by charging 7.8 per game so that the total amount we pay out of pocket for gaming points ends up with a balance of 7.6 in my case so that I am either forced to buy more or lose about a dollar every time? That is unfair and unethical. They need to make it fair! They're already making money off the games, there is no need to steal from visitors.

Gudetama
Tania T.

This place is located in the expanded part of the New Haven Market and I am here for it! It was such a fun family experience. I checked in on Yelp to get 2 free tokens. We played both and got the small Doraemon plush and of course we had to get more to get another plushy. The second plush we got was Lotso Bear with bat wings. Both plushies were mini and so cute! Both our kids had so much fun and loves their plushies! Both plushies also came with the little cup suction so you can hang them on glass surfaces. I took some pictures of the other cute plushies that are available to win! I also love the Kawaii wall with all the plushies there. Such cute photo ops for the kids!

Claws
Travis P.

This claw machine is located in the haven city market in some corner. I'm a claw machine addict and can say that the claw strengths on this one is far weaker than many of the other claw machine spots. You can easily grab the toys but they will decide to drop itself inches before the drop off. It seems more like the traditional claw machines where they have a payout over a certain amount of tries. It's definitely not impossible but chances of winning here are harder IMO. When I looked around no one had any toys which was a bummer. Probably my last time at least at this location, the West Covina Location was a bit better. They do give 2 coins for yelp checkin and also for yelp reviews which is cool since you don't have to spend anything to receive two free tries.

Linh Y.

After having a nice Friday dinner at Haven City Market (HCM) last Friday, my eldest daughter and I strolled on over to Kawaii Klaws to see what all the neon lights were all about. WOW... what a fun place to be after a tasty meal! They have a whole slew of machines with cute and adorable stuffy and plushy toys. They have a huge wall full of more stuffy and plushy toys, but these are not for grabs... they are for decorations only... so please don't touch LOL. It takes patience and precision to be an expert at klawing. Please don't get discouraged if you don't get them in the first few tries. It will be easier as you get more practice. You'll be good at it in no time. You may buy a certain number of tokens for a specific price. The more you buy, the more you save. At the end of the day, you either get really good or lucky and klaw lots of toys up and over or not so lucky and bust with no toys. Most importantly, just have fun responsibly. It can get really addicting. Btw, two free tokens with Yelp check-in. Thank you for playing!

$200 later...
Michelle L.

This place is a money trap especially if you have an obsession with claw machines! My friends and I spent over $200 between the 3 of us because it was so addicting. This is in the back side of Haven City Market. Each try is $1, but the more you buy the more you save. The machine like any other Asian claw machine, the claw is loose and it opens and it swings and drops the toy. The staff was somewhat friendly, you are able to collect X amount of toys and trade them in or something over the counter. Unlike round one, this place doesn't adjust the toys for you after a certain amount of tries.

IG: happyfoodieoc
Vy D.

Who loves claw machines like me? I'm obsessed. Scored 6 plushies today. I killed it!!

my mom with our wins
Priscilla S.

it was my first time here and i had such an amazing time nate and anisc were absolutely amazing, super helpful and kind !! just overall wonderful staff and experience, i highly recommend

So bright and so many options!!! It's great for families who are visiting Haven Food Market and there is a giant screen TV across from the machines. Love the selection of toys!!

prizes!
Jay G.

Located at the left side of haven city, my boyfriend and i spent $20 for 22 tokens and won 5 prizes. Such a great addition to the market, being able to play claw machines after a delicious meal. Some claw machines are hit or miss but it just takes skill

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Reviews are generally positive. People highlight the fun atmosphere, friendly and helpful staff, and a wide variety of plush prizes.

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Review Highlights - Kawaii Klaws

“We come here every time we're in Haven City, the staff is always so attentive & helpful.”

Mentioned in 14 reviews

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We had a large, impromptu family event at Big Al's with about 19 people on a Saturday. We had…read morereserved four lanes, and some of our party was running a little late. The manager, Craig, was able to shift our reservation so the rest of our party could arrive without losing any time bowling together as a group. After we finished bowling, we decided to stay for dinner and let the kids play in the arcade. Craig was very willing to help us secure an area in the open seating so we could play games with the kids and have a home base for all 19 of us to gather and eat afterward. All in all, the staff at Big Al's was very pleasant and accommodating. Craig specifically made everything so much easier for our party, whether it was adjusting our reservation, helping us secure a table, or simply checking in throughout our visit to make sure we had everything we needed. We would definitely come back for future family get-togethers, purely based on the wonderful and attentive service we received.

My friends and I came here tonight to celebrate a friends birthday. We started our night with an…read morehour of bowling and the server and food was fantastic. We decided to switch to shuffleboard and that's when the issues started. We had originally ordered micheladas with modelo negra with our server, however when we started ordering from the bar, the bartender stated that they didn't have that beer. Not an issue but it just seemed weird since someone else from our group had ordered one 10 minutes before that. Then the bartender had an attitude when my friend tried to order 4 drinks for our group because apparently every single person had to be there to order their own drinks, even though we had already ordered with our server. Also not an issue but the attitude we were receiving was unwarranted. Then the real issue started. We went on with our night and they announced at 10:15 that this was last call and the last drink would be served at 10:30. We go to order a final round at 10:19 and the bartender says that last call is over. We think that's weird but finish playing our last round of shuffleboard. At 10:30 the manager announces that last call is over. My friend went to speak with the manager about the bartender lying and being rude and we were met with even more rudeness from the manager. The bartender yelled at my friend that he would meet him outside (I'm assuming to fight). Two of our other friends stayed back to try to speak with the manager and the bartender lied and said that what happened wasn't the case and that they were out of tajin (which wasn't asked for) and that we came after 10:30. Not once did the manager take anything we had said into consideration. After seeing how low the reviews for this location are in comparison to other Big Al's locations, I'm not surprised as to why. Not only do they have staff members that threaten physical violence, but they also have managers that think that behavior like that is acceptable. All in all, if you feel like you'll have a good time getting lied to, terrible service, and threatened, this is the perfect place for you. If you care about your family, I would not recommend coming here.

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Big Al's - Shots and drinks to end the night

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Punch Bowl Social

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3.8(2.1k reviews)
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New friend brought me here for drinks (I've been here before) and let me js warn you, the frozen…read morestrawberry margarita hits hard LATEEEEE like i was fine while drinking it but 30 mins later OOF haha They were playing all bops and the entire setlist was FIREEEEE the dj did amazing!! Friend and I both wished there was a dance floor and I even saw some people dancing near the bar counters, it was good vibes all around They also have Connect Four which took up most of our time here tonite! Didn't get a chance to talk to the bartenders as my friend ordered and paid for us, but the staff were super friendly!! When I went to return our glass, one of the girls behind the bar took it immediately and was so nice to me, same w one of the girls at the other side where it's more like a sit-down area she was super sweet too :) Highly recommend!!

We came to celebrate my niece's birthday on 90s/2000s Night, and Punch Bowl Social delivered a fun,…read morememorable night! From the moment we walked in, we were welcomed by the sweetest hostess at the front. I wish I remembered her name because she deserves a shout-out! She was incredibly friendly and went above and beyond to accommodate our request for a table right next to the DJ. That little gesture made a huge difference and really kicked off the night on the right note. Our server, Lex, was amazing! She was attentive, friendly, and kept checking on us throughout the night, even with how busy it was. Excellent service like hers is one of the reasons we'll definitely be back. The DJ was absolutely FIRE! We went on 90s/2000s Night, and every song had people singing and dancing. The energy was nonstop, and it was the perfect soundtrack for a birthday celebration. The food and drinks were exactly what we wanted for a night out. We enjoyed Pineapple Express cocktails, Jack Daniels, Palomas, Mexican Candy shots, Green Tea shots (because... birthday! ), Lagunitas drafts, mozzarella sticks, chips with guac and salsa, and chili cheese fries. Everything came out fresh, and the drinks were great. One thing I thought was really cool was that they did raffle giveaways throughout the night. We actually won a karaoke machine, which was such a fun surprise and made the birthday celebration even more memorable! The only reason I'm giving 4 stars instead of 5 is because of the restrooms. Unfortunately, they were in pretty rough shape. There was toilet paper all over the floor, one toilet was broken, water was leaking from the ceiling, only one soap dispenser had soap, and the whole bathroom smelled like a sewer. It was the only part of the night that didn't match the otherwise great experience. Overall, Punch Bowl Social is a fantastic spot for birthdays, celebrations, drinks, music, and a fun night out with friends. Great staff, an amazing DJ, fun surprises like raffles, and an atmosphere that keeps the party going. If management gives the restrooms some much-needed attention, this place would easily earn five stars from me. We'll definitely be back!

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Punch Bowl Social - If you want to feel Upper Echelon this is what you want to choose 3

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Bullwinkle's Upland - Bowling

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My wife and I came here for a fun date night and we definitely enjoyed ourselves! We started with…read morethe indoor mini golf, which was really fun. They did a great job designing the course and making it feel interactive. It was pretty busy, so we had to wait at a few holes for the groups ahead of us, but it was definitely worth the wait. We also did the 3D zombie ride, which was pretty cool, but the highlight for me was definitely the laser tag. Having two teams and an actual scoring system made it really competitive and interactive. By the end, it honestly felt like we had gotten a workout in! I highly recommend giving the laser tag a try. We didn't get a chance to do the go-karts because the line was really long, but considering we went on a Saturday, that was expected. We also didn't try any of the food or drinks, so I can't really comment on those. Overall, we had a great time and the employees were cool. We didn't have any issues during our visit and would definitely come back. Just be prepared for crowds and longer lines if you're going on a Saturday or busy weekend!

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Unfortunately, my experience at Dave & Buster's in Ontario was disappointing. The bartender seemed…read moremore focused on sidework than attending to customers. When I asked about an item they previously offered, he simply said they no longer carried it and walked away without suggesting an alternative. I then spent nearly 30 minutes looking over the menu without once being asked if I wanted to order. Great hospitality is about making customers feel welcome, valued, and appreciated. When employees act as though they're doing customers a favor by serving them, it suggests a culture where customer service is no longer a priority. What makes this especially frustrating is that I would have gladly spent significantly more money had someone made even a small effort to provide attentive service. Great service creates loyal customers and drives revenue. Poor service costs a business both.

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