It's not your traditional veterinarian, that's for sure…read more
Our visit to Allen Road Pet Hospital ended up being a good one, but it's definitely different from what most people are used to..
When we called, they gave us a time to come in, but it isn't really appointment based. It's first come, first serve.
When we arrived, there were about four people already waiting, receptionist was on the phone and afterwards handed us the paperwork to fill out, once done we waited about 30-45 minutes before being called in the back. They yell out "who's next" and it's pretty much up to the patients to keep track of whos turn it is.
Something that surprised us right away was realizing that the woman behind the desk answering the phones was actually the doctor herself. She also had a couple of assistants helping her who looked like college students, though I'm not totally sure.
The waiting area is on the smaller size and everything looked a bit cluttered, but they keep every moving quickly so your not waiting long.
Once we were called back, we did notice that the exam rooms and tables were being sanitized after each patient, which we appreciated.
We took our cat, Asher, out of his carrier, he was weighed, and then we waited about 5-10 minutes for the doctor.
The doctor herself is a woman of few words, but she was friendly. She listened to what was going on, examined Asher, and very quickly pinpointed the issue... a gum infection.
Our case was pretty straightforward, which probably helped, but it was clear she knew exactly what she was looking at. She explained the treatment plan, gave him a steroid shot that day to help with swelling and pain, and sent us home with 15 days of antibiotics.
At that point, Asher wasn't really eating, was starting to become lethargic and his gums were very red and swollen, so it was great to see the steroid helping so much.
He bounced back fast, and now that we're almost done giving him his antibiotics medication (5 days left), he's still doing really well.
The doctor did seem a little rushed, but we never felt brushed off or ignored. It just all went by so fast. Lol.
The total bill came to $145, which was shocking in the best way, considering how expensive vet visits usually are.
We really appreciated the care Asher received, and since our experience was positive, we would absolutely be open to bringing him back here in the future.