I have got a lot of Rescue Pets. Cats, we have 4 in each flavor, orange or black. One long haired…read moregray, one calico, one a stunning gunmetal blue tabby, those are the inside cats only. I also have three parrots an Indian ring neck and two amazons, a red crowned and a lilac crowned amazon. All of these animals are rescues. Oh we have dogs too. But today I would like to mention a great experience I had at Dog Gone Crazy. I'm a new customer, never been there until yesterday to look the place over and book an appointment for my Siberian Husky for nail trimming. So my appointment was at 3pm today. I arrived about 15 minutes early to allow my dog Lego, to calm down a little after the ride. I was greeted by the other groomers when I arrived and they went to get my assigned groomer. She came out into the waiting area, sat down on the floor beside my dog and her and I just began talking. Click, off came the first nail. Lego didn't know what had even happened. My dog wasn't a great customer but in a few moments and a dog treat or two, he was done. That was an efficient, caring groomer. My dogs feelings were always her top concern. When he was nervous she paused at times to settle the stress level my dog was feeling and me, I got the "old friend treatment" for sure. The prices were really reasonable. I am absolutely an old friend after today. After all I am 75.

Really happy with the service at over at DGC. I've tried other groomers in town and never quite got…read morewhat I asked for, but the team here absolutely nailed it. They were attentive, patient, and even offered to give my pup breaks since it was his first time with them. You can tell they genuinely care and take the time to make your pups feel comfortable. Great communication and my boy came out with a clean, well-done cut. We will definitely be returning.

Did a great job cleaning up my big goofy dog. He was getting stinky and the weather was bad. But he…read moresmells great and gets to hang out inside with out stinking up the house during the storm.

I had a very disappointing experience with Paws and Sniffs. I booked my 16-week-old puppy's first…read moregrooming appointment and was quoted $150. Then, about an hour before my scheduled appointment, it was canceled. The owner did offer to reschedule for the following morning. However, after the cancellation, I called several other groomers in the area to find a new appointment as we were not available the next day. Every groomer I spoke with explained that a puppy's first grooming is typically a gentle introductory visit with a face, feet, sanitary trim, and nail trim rather than a full groom. The quotes I received from multiple businesses ranged from $55 to $75 for that type of appointment. Based on that, I felt that the $150 quote I received was excessive, especially since the owner did not explain that a puppy's first visit is usually handled differently. I understand that businesses set their own prices, but I wanted to share my experience so other puppy owners can compare services and pricing before booking. UPDATE AFTER READING THEIR REPLY: I would like to update my review because the company's response does not accurately reflect what happened. From the beginning, I told them my puppy's age and approximate weight and sent pictures. I was initially quoted $200, but after seeing the pics, the price was reduced to $150. They also knew this would be our puppy's first grooming appointment. We never specifically requested a haircut. We asked to schedule our puppy's first grooming appointment. Then we were asked to send photos of what we wanted, so we did. At no point were we told that a first-time puppy appointment should not include a haircut or that they would not recommend one. As first-time puppy owners, we relied on their professional expertise. Since they knew this was our puppy's first grooming, we would have expected them to explain what was or wasn't appropriate. Instead, after receiving the photos, they confirmed the $150 price. I have screenshots of our text messages documenting this. After this experience, I contacted at least ten other groomers, and not one of them was willing to schedule a full haircut for a puppy's first grooming appointment. Instead they explained how they handle first time grooming appts. I also have screenshots of our text messages showing that we were never told there was a "medical emergency." Instead, we were told the owner woke up with pain and needed to reschedule the appointment for the following day. This cancellation came only one hour before our scheduled appointment. Which was to our benefit as we would have possibly traumatized our puppy with a full haircut when she wasn't mature enough for one.

I had a great experience with Breann at this salon! My dog is a pretty nervous girl (border collie…read moremix) and she did great with her!

Everything Great Service We have been a customer for years…read moreStephanie is Fantastic with Max and Phoebe

I had such a great experience with them! I love it when you can set things up by text! She…read moreresponded quickly and we set an appointment for a few days later. I explained that I had once had a poor experience with another dog at a groomer and I wanted to make sure my fur baby Piper had a good experience. She and her assistant were gentle, piper seemed calm and she said she let her set the pace and whether she wanted to up or down on the table. Piper looked amazing, her nails were trimmed and she got so much of the thick undercoat out. It was also quick, about an hour!! I will definitely have her back!

I just wanna say that the first time we took our puppies to Reanna, it was a pleasure. However, on…read moremy dog's last session with her, they looked terrible....Reanna did not listen to what we talked about after dropping off my dogs and not continuing what she has done before. She did the exact opposite of what we wanted (I wanted a round face and fluffy body and she did short snout and cut them too much on the body). She messed up both their faces and bodies. I would think after a few sessions with the same dogs, it'd consistent, yet she still butchered their groom. I understand she is probably very busy, but there's simply no excuse for charging a high price and providing bad grooms. I expressed my frustration and she wasn't very receptive. I do not recommend this groomer. Find a different groomer.

We've went to Stars Fancy Paws since moving to California in late 2019. Our boy Kona has went once…read morea month consistently until he passed recently in October 2023. For about 4 years of grooming service we've never had a complaint! They have done an excellent job with very reasonable pricing. Kona was loved there by all. They didn't have to, but the staff sent a sympathy card and flowers when Kona passed away. They all missed him. We live in Tehachapi, but it's been worth the drive down the mountain every month. Even through COVID and groomer shortages, they were always flexible with scheduling Kona. I highly recommend them to all dog owners as your pets will be genuinely cared for during their grooming. I wish them the best and continued success with their business.

Leaving another 1 star review since I am receiving messages reporting that my previous 1 star…read morereview may be false. I want to reiterate that I do not recommend this business. I was a customer at this place for several years and the last grooming session for my dog did not go well therefore I do not trust or recommend this business. It is perfectly reasonable for a customer to be unhappy with a business & not want other people to experience similar troubles. Thank you

One of the best grooming's our dogs have received, our puppies came out happy and not overly…read morestressed. The top things we look for when continuing to use a groomer is, low stress, not disoriented, ( believe it or not, a place in Bakersfield, gave our dog back as if she was given medication to calm her, without asking or informing us) NOT the case with Dee!! Other things we look at are, Obvious and obsessive cuts on the body, good nail clipping and filling, timing. And over all when your dog comes back to you happy and energetic, it makes it all worth it. Dee was also great to communicate with. She responded quick and a beautiful attitude once we met. Was flexible with our schedule, we did drive to her since we live in wasco but, due to her being flexible, we where able to schedule a trip to Bakersfield and get other errands done while the puppies got groomed. Will be recommending the whole family and friends to her. I look forward to our next appointment.

I had no idea I could still leave a review!…read more I had many wondered experiences with Dee and my two pups. The last time I requested grooming services, I was ignored, don't know why. I had to seek another groomer. Unfortunately, the new groomer was in a camper with her own pets (maybe had fleas?) after grooming my pups had a bad case of fleas. Tried to treat them but they both had bad reactions to the treatment involving in one of them passing. Absolutely heartbroken! Will never trust a mobile groomer again,, especially since this was preventable!!!!

I took my babies, Luca and Sophie to have their hair groomed and they did such a wonderful job. The…read morebabies look so beautiful and we're so happy we went there. The owner Dalilah is so sweet and the eyes and made sure that everything I wanted was done correctly and the groomers are so sweet and I know they treated the babies well I would highly recommend this shop to everyone for their most precious assets on earth !!!!

An unforgettable experience, it's something I think about each time I make an appointment at my…read moredog's current groomer. It's been over a year since I've taken my dog to Going Mutts. I hadn't left a review at the time because of how upsetting my experience was. I'll keep it short, my dog's nipple was cut and bleeding as if no guard was used on the clippers. I understand haircuts won't always be perfect, but her sanitary area was shaved too short and the overall cut was uneven. When I picked her up, I didn't see she was bleeding until I saw blood on her bed. After I notified the owner, she suggested that my dog did it to herself (even though she can't reach that nipple and she was wearing a cone when she got home) and then suggested that it looked like a hickey (extremely bizarre comment to make). I know my dog well and how well she does when she visits groomers. Every groomer before and after her visit at Going Mutts has always said she is well behaved and have no issues while cutting her hair. Anyway, Going Mutts ended up refunding me for the grooming which I appreciated.

She took my appointment after hours, and still gave my pup a great shampoo and haircut. I can't…read morethank her enough for going out of her way to accomodate us, Thank you!

Adela did a great job with my two dogs. She is very friendly, professional, and communicative. She…read moremade the whole experience easy and stress-free. I will definitely come back.

I love F&F but not as much as my dog does. He looks so forward to his grooming appointments!…read moreJessica is the best! The staff is so capable and friendly. So happy we have them.

I have to agree with so many of the other pawsitive reviews here…read more We took our elder female chihuahua here for day care to get her accustomed to the idea when we need to board her in the future as my wife and I are planning on some trips in the coming years. We needed somewhere reliable and appropriate for our dogs. This place is awesome. Like many others said, we came and took a tour of the facility and didn't even have to make an appointment. Everyone of the staff was amazing and Kiwi seemed to like it (she is cranky at times). We will be using these folks for a long time to come. They can also groom the dogs while they are there so our husky is going to be going real soon. Thank you Fur & Feathers!

Self Serve Pet Spa - the place you need to go if you're living in Bakersfield or passing through…read morewith pets. Very welcoming and friendly everytime we stop by to grab some treats for our pets. We even tried the self serve spa and our dog Bailey never felt so soft. Her coat was glowing after we just came from the dog park. We're from out of town but we travel in and make this our stop every time. They have helped assist us with getting our dogs familiar with different foods with the samples we get. We get to see what our dogs like and don't like before we commit to it. You don't find that kind of service anywhere else, and it's really nice because it's all dog safe instead of trying to take it into your own hands of trying Google. Place is always clean, well stocked and someone is always around when you have questions or need help.

We went for the first time last week. I can not say enough great things about this place. From a…read morebeyond friendly and helpful staff. To all the things they offer. From pet supplies to bathing needs. We will definitely be coming back. Not only did is save me a mess to clean up at home. But my back didn't hate me after washing our sweet boy!