Came in for GelX nails and a gel pedicure. Jackie was the technician who did my GelX nails. She was amazing, understanding and asked questions if I liked my nails or if something needed to be changed. NOW ON TO THE PEDICURE... not the business. I paid for the royal pedicure but the technician, didnt catch her nail because she said not one word to me (older lady) was more interested in everything being done around my pedicure than my pedicure itself; she wiped the lotion and oil on, no massage. She watched as others did pedicure and nails, moved my legs around. This pedicure didnt even meet my top 20. My mom was in the next chair getting a pedicure and boy, hers was worse than mine. Lasted np more than 10 minutes. She asked them not to cut her nails just file as the lady proceeded to cut. read more

Katie Nails - Nail Salons Near Me - Norwalk, California

Decent service. Got a pedicure $25 plus $10 for gel x. Walk in. They weren't the friendliest. One of them had an attitude as well. They used to have great service not sure what happened today. We liked this place because it's affordable and good quality and friendly staff. But that's not the same anymore. read more

Katie Nails - Nail Salons Near Me - Norwalk, California

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Called the health department on this place because I saw her pour used acetone back into the bottle after using it on others!! Not to mention the horrible job they do. Don't waste your money. The prices they tell you they'll definitely increase it when you're done. There is only one person who knows what they're doing. They don't polish the entire nail, they don't cover the entire gel polish with clear which makes your nails look old. I got this done yesterday and you can see the uneven polish, the lumps and you can see how the polish runs close to the cuticle and this is 3 coats!! My feet look even worse. The health department is definitely coming out. My nails were done by the lady who wears glasses and ask what you need so idk if she's the owner or manager. read more

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Hannah always does a great job on my nails. It can't get busy so booking an appointment would be good everyone there so welcoming the vibes are always peaceful. I've been coming here for almost 2 years. I have never had an issue with my nails. read more

This is not my regular nail shop but I definitely love it here! I come with my sis n law and she always has Ashley to do her nails. I don't have a favorite but everybody that has done my nails and feet are 10/10! Today Hannah did a manicure on my nails and she got me right! Lauren was working on my pedicure and at first it felt like a toe nail surgery but my feet are happy now that all the ingrown nails are out! Happy feet!! Thank you ladies for getting me right for tonight's Christmas party. read more

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I would rate this place a big fat ZERO if I could. The only saving grace is the lady that did my pedicure. She was actually ok and took her time. Also cleaned up my nails and they ok. Not the best. She tried and it was her best work, maybe. Now the lady that did my pedicure was awful. Older lady, wears glasses and has her breast out. She seems kind of snobby. When I said thank you after the manicure she said nothing. From what I can tell, she usually does full sets. A regular manicure with short nails and black nail polish almost seems to annoy her. After she filed my nails a little, and after she filed them, she kind of threw the file in her basket, totally unnecessary. She barely did my cuticles (see pics) and left black nail polish on my fingers and cuticles. I had to ask the lady doing my pedicure if she could take off the black nail polish from my fingers. She laughed and said something in her language about the lady leaving nail polish on my fingers. Overall, this place sucks. The wait is long, the work is not anything worth paying $60 for plus tip. I would never come back here. So many other places to go, do waste your money here if you just want a simple pedi and mani. If you want a full set, maybe. I wouldn't know because I wouldn't come back. read more

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This is my second time going. Everyone is so sweet. I really enjoy coming to this place. I will definitely be back for another return visit. Ashley did my nails and Wendy did my pedicure thank you!!! read more

Katie Nails - Nail Salons Near Me - Norwalk, California

I've been coming here for a long time and have never had an issue until this visit. The salon was clearly very busy, but I specifically asked for a soak-off that was the only service I came in for. Instead, she started filing my nails down, which is exactly what I did not want. She left my right hand extremely thin so thin that my nails are now bendable. Now, just two days later, all the polish has completely cracked and peeled off because my nails were weakened from being filed down. When I pointed this out, she denied it and still attempted to charge me for a soak-off, even though the soak-off was never actually done. I had to explain that I wasn't going to pay for a service that wasn't provided. If you're too busy to properly help clients, it would be better to ask them to come back later. Customer service should come first, and clients should receive the service they ask for not something else just to move quickly to the next person. I'm very disappointed because this used to be a reliable place for me. Unfortunately, this experience made it feel like the focus was more on getting as many customers in as possible rather than actually listening to what they want. Now I have to get my nails done again, which I was trying to avoid because I wanted them to heal and now they're in worse condition than when I started. read more

I'm sorry I didn't get her name. She was very sweet and kind. I get ticklish sometimes but she was patient with me. She was thorough and did a great job. I will definitely keep coming back to her. It was busy when I arrived. I waited less than 10 minutes for her. read more

Katie Nails - Nice job! I'm glad I tried it! I'm a happy customer. - Nail Salons Near Me - Norwalk, California

Love all the staff and every time I go my nails come out perfect! No matter what style or design I know they will come out so cute! I appreciate the foot and leg massage as well, and how fast I can taken care of each time I go. read more

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Hannah is the best this the second time I come here and I love how she does my nails. They even last me a month and half it's so worth it and the price is great as well. They are very friendly and affordable as well I will recommend it this spot read more

These ladies are all so kind & do honest work. I am naturally a nail biter & I was honest so we're starting my nail growth journey. The lady who does my nails fixed my nails when we had a small issue which was likely due to my oily nail beds. She was so awesome & kind. I don't feel like they're talking poorly about me which a LOT of shops do. I 100% recommend this place. They take their time & the shop is well lit & great space. Thank you ladies see you in 2 weeks! read more

Katie Nails - Super pretty gel manicure - Nail Salons Near Me - Norwalk, California

I got my toes done today with Michelle and she was honestly amazing !! I loved her personality and attitude ! She did such a great job and made sure I was well taken care of. this is my new spot !! read more

I just got my nails done by Thai for the first time and my toes done by Wendy. Definitely very happy with the service. Everyone was really nice and professional. My nails look great and I'm really happy... would definitely recommend and will be coming back. read more

Katie Nails - Nail Salons Near Me - Norwalk, California

My third time here! Excellent service! Every nail art done is a masterpiece. The place is a chill vibe with energetic staff. Will definitely recommend. read more

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I had a great experience at Katie Nails! The shop was clean and welcoming and the nail tech.l Ashley did an amazing job on my nails and made sure everything looked perfect. My nails turned out beautiful and were super durable, lasting much longer than I expected. I'll definitely be coming back! read more

Horrible work rushing you off to get the next person in I had a pedicure done that was the worst pedicure I've ever had

I've been going to Katie Nails for over five years now. I give them a 10/10 . They provide nothing but great customer service and good quality work. And very clean salon. read more

I was charged quite a high amount, and the service felt rushed because there were too many people waiting. They kept telling customers that the wait time was only 5 minutes, but in reality we ended up waiting around 30 minutes. When it was finally my turn, they did my service very quickly and without much care. They didn't even clean my toenails properly before applying the gel. The speed and lack of attention to detail made the experience feel less professional, even though the staff was kind. read more

Angel is the best at nails. My daughter and I have been going to her and have recommended her to many people. She is very detailed with her work, takes her time and her service is amazing. Everytime we go in she greets us with a smile and makes us feel very welcomed. I really recommend her. read more

Vivian and Angel always do an amazing job on my mani - pedis! The ladies are all super nice and the vibes are always good! read more

Katie Nails - Nail Salons Near Me - Norwalk, California

Customer service excellent Ashley did an amazing job it was my first time and pedi was amazing as well

This nail shop play nisty say one thing and then they charge you a different price at the end not honest honest and it makes me very sad. You trust these people in the beginning and then you're taking for granite later on nail tech was very nice. She said I didn't need a fill but I'm gonna upload a picture of my nails and I really did need a filling so you know I'm gonna have to come in later and get a feel the same week because my nails are gonna look like I didn't get it done. Pedicure didn't receive 5min massage I'm real hurt n disappointed because I like this shop in the beginning but lost my business read more

Thank you Tom and Ashley you guys are the best and work so hard on pleasing your customers. They are all sweet employees here read more

Katie Nails - Nail Salons Near Me - Norwalk, California

Let me tell you... Everytime I come here I'm always welcomed so kindly and the whole atmosphere is so welcoming and warm I got my nails done by angel and let me tell you she's an angel!!!! I love my nails and she always does me so good!!! DEFOOOOP RECOMMEND!! read more

Katie Nails - my square gold tips!! - Nail Salons Near Me - Norwalk, California

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The women who did my nails laughed while looking at me a few times while doing my nails. I have nail biting issues due to anxiety and she made comments about my nails being short. It's very unprofessional to tell a client this when obviously I know my nails are short which is why I went to the salon to get acrylic nails. She laughed when I asked her to redo the flower on my nails because she wanted to charge me extra for the flower. I did speak to Ann a different nail tech when I left and she was very kind and told me to come back and Ann would do my nails the next time. My nails hurt so I'm thinking she glued the fake nail in a way that puts to much weight on my nail bed. So unfortunately I have to go back probably this week to get a whole new full set. She also left some too point so it hurts to touch my skin with some of the nails. read more

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I've be coming to this place for a couple years now Ashley is who does my nails she is very patient up to date with the new nail designs and colors. She listens to what her clients want. The salon is always clean and very welcoming. read more

I love their service. They are clean and detailed when doing pedicure. Ashley is courteous and friendly. read more

Katie Nails - Nice pedicure. - Nail Salons Near Me - Norwalk, California

Thank you, Ashley, and team for the warm welcome. I'm back to getting my nails done by the best of the best!

Thank you tom for doing my nails 10/10 and my daughters to match. Rainbow chrome nails And chrome for a concert read more

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I came here all the time & I decided to try it again & I regret it. They were RUSHING the whole time! They left my natural nails SO short & uneven because he was rushing! He nicked me a couple times and didn't even paint my WHOLE nail! You can see in the picture, it looks like they're already grown out! I got them done TODAY! Will not be coming back here. read more

Katie Nails - Nail Salons Near Me - Norwalk, California

I have mixed emotions about this place! It was cheaper than all the other places I've ever been to, my pedicure was good I can't complain about that, my nails refill on the other hand was not what I expected, if you want a simple one color nail service this is your place to go, but if you want a certain design off of Instagram or Pinterest they won't know how to do it. They tell you yes though. I wanted something specific and two ladies tried and failed, so I gracefully just told her to do clear gel nail polish, I didn't want them to do something I wouldn't like once I walked out. I hear Ashley is the girl to go to, unfortunately she wasn't there when I went, I might give this place one more try. read more

Started coming to this spot because my usual nail place is a little to far for me. I got a pedicure done by Vivianne and my nails done by Ashley. Very nice people and will be returning. read more

Staff is very rude. Incident 1- When I asked for a French manicure, they didn't paint the white tips and left my nails a solid pink. I asked if they could paint the tips white, and they told me "No" "Next time". I insisted on the tips painted white, so they moved me to another nail tech to finish the job. The staff scoffed at me the entire time. All this for a basic French manicure. Incident 2- Nail tech was very rough and cut my cuticle deeply that it wouldn't stop bleeding. They also used a dirty looking towel and a used nail file when working. read more

Katie Nails - Nail Salons Near Me - Norwalk, California

Upon walking in they were nice but my concern was more the actual pedicure. After the soak the nail tech put my feet up to clean my cuticles and was very rough , i get pedis often and have a pretty high pain tolerance so even for me it was too much. Not to mention she broke the skin and i bleed just a little. Then after putting polish on my nails there was also polish around my skin and she didn't end up cleaning it so i had to do it at home, and when i asked her to fix it she said it was just my nail... girl whatt ?? Anyway Wouldn't recommend this place for pedicures tbh read more

Katie Nails - Thats me at the place lol - Nail Salons Near Me - Norwalk, California

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Always friendly and available! Love how my nails came out! Clean location with friendly staff and lots of color options. Definitely check this place out if you live in the area! read more

Katie Nails - Lavender Unicom nails - Nail Salons Near Me - Norwalk, California

I came yesterday to get my nails done, today the paint was already chipped. I came in today to get them fixed and the women sloppily files them down and makes them all uneven and keep in mind they are still chipped. read more

Been going to this nail spot for years. Ashley is the absolute sweetest and they listen to your request when getting your nails done. read more

Katie Nails - Holiday nails - Nail Salons Near Me - Norwalk, California

I walked in with my friend for 2 pedicures and we were sat right away. I was with T (I'm sorry idk how to spell her name) she was absolutely amazing, took her time making everything perfect! My friend was with Wendy who was so unbelievably sweet! I felt comfortable the whole time and have been going here for years, usually with Brenda who's my whole family's favorite. Thank uu!! read more

Katie Nails - absolutely ate! I feel so classy - Nail Salons Near Me - Norwalk, California

The service is terrible here. Even with an appointment you're bound to wait close to an hour. It doesn't make sense that the owner can't possibly keep track of scheduling appointments and ensure the tech doesn't take patients of their appointment is on their way. Unless you have someone you're loyal to (like I do) save yourself a headache and don't come here. read more