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    Katchakid

    4.8 (207 reviews)
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    Services - Katchakid

    Childproofing

    Fence and gate installation

    Fence and gate painting or staining

    6 More Services

    Fence and gate repair

    Fence and gate weatherproofing

    Fence installation

    Fence painting or staining

    Fence repair

    Fence weatherproofing

    Katchakid Photos

    Recommended Reviews - Katchakid

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    Reviews With Photos

    Kevin B.

    - Quoting was fast and efficient. - Price was reasonable. - Install was fast and efficient. - Quality is sufficient, though bespoken does result in some "rough" edges over a pre-fab. That said, the overall look is better than a pre-fab. Happy with final product (debris cover, not safety cover) & do recommend. Next up.... my deck surface. Pools.....

    The net pulled off and ready to store in shaded area
    Karla E.

    Great experience with Katchakid. Sales rep was super quick at getting back to us with a quote. Installation date was also very fast. Rogelio and Efren installed the net in under 4 hours. They were very patient with me in learning to take off and put on the net. They explained the warranty and what it covers. They explained that the equipment for pulling the net off needs to be sorted in the shade. I timed myself taking the net off by myself and it took me exactly 10minutes. That time includes me messing up a couple of times. With that said, it's super easy to put on and take off. As a mom to a one year old, I now feel super safe and secure that my husband and I decided on the net versus a fence. Thank you katchakid, we're very happy with our new net.

    Match a kid net on.

    Mom of 3 boys, two toddler boys, honest review. My mother insisted we get a gate for safely, after speaking with the owner, we got the net. He mentioned this was the safest option for two toddler boys. He was right! I have had peace of mind when my kids are outside playing. We have had many parties where I not worried or stressed out with little ones in our backyard. I tell parents their child is safe, they will bounce back. Yes they will get wet if they trip and fall on the net, but they will not drown or have a life altering injury. I love this net! The more you practice using it, the faster it gets to install and uninstall. I would recommend this to everyone with a pool and little ones around.

    Safety nets: on pool and spa
    Marco R.

    The team was awesome, again. This is our second purchase and we can't rave enough about their consistent service quality and professionalism. We recommend Katchakid to everyone because we've seen it work.

    Lucie M.

    We had a great experience with the team at Katchakid! From the first call from Dave to the installation by Rogelio it was all top notch! Dave worked hard to get me a great price and to schedule a date that worked best for me. The communication via email and text as the date approached was excellent and then Rogelio did a great job with the installation and clean up after. He showed us how to use it and we took it off and on ourselves to make sure we understood. It isn't hard to do and the peace of mind it will give us when our grand babies are around you can't put a price on!

    Brian H.

    Ramon and team did a fantastic job installing our safety net. The install was fast, they cleaned up, and did an excellent job showing me how to put it on and take it off our pool. Really great job and highly recommended.

    My now-covered pool.
    Jack V.

    When I originally heard what Katchakid quoted me, I was in disbelief. I had watched enough videos to know how to buy and install a pool cover myself, but this is their specialty. It would take me more time than I would consider worth it. As you can see, I have a kidney-shaped pool in a backyard that is covered by trees all along. The pool would be filled with leaves day after day and I would have to clear the pool skimmer twice a day for it not to damage my pool pump and filter. They made a custom-shaped cover just for my pool and installed it incredibly painlessly. The cover comes with a roller so when I have to service my pool, I can just roll the cover up and do it, and then replace the cover back on. This will help me with a ton of issues that I was having with my pool in this very hot weather. The price was incredibly fair and more than reasonable. I appreciate this company.

    Pool with katchakid net
    Brandon S.

    The net system looks better and is safer than a fence. It preserved our view and keeps the baby safe. The price was competitive and the quality excellent. Lily was our rep, she was friendly and knowledgeable and very helpful. The installation was great. Efren arrived on time, finished when he said he would and taught me how to use the system and had a great attitude the entire time.

    Safety net.

    I'm thrilled to share my positive experience with Katchakid! The installation of my pool net was handled by Roman, who truly impressed me with his punctuality and efficient work. Roman's professionalism and attention to detail were remarkable, making the installation process seamless. I'm extremely satisfied with the service provided by Katchakid and Roman - a fantastic job overall! Everyone I spoke to you from this company was very friendly, personable, and professional. The process was very easy and I would highly recommend using this company if you're considering a pool safety net.

    black netting
    Britt T.

    I used Katchakid to install a pool safety net. From the moment of inquiry, the business was professional and timely. They were able to give me an estimate through google maps (easier than having someone come out) and were able to schedule very quickly. My pool is odd shaped but they were able to make it work, tailoring it to my needs specifically. The installers, Efren and Gloria, were on time and very professional and efficient. The office staff, Liliana, who communicated with me through text (my preference) were always very nice and professional. I would definitely recommend them to anyone. I am very satisfied with the final product and peace of mind that comes along with it.

    Blue net

    Great company to work with from our sales man David to our installers! Clean, quick installation, clear operating instructions.

    Nicole H.

    Installation went well - the team was on time, thorough and communicative. Mike, Lavandis, and joseph thank you! Lily is also a pleasure to work with

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    2 years ago

    Rogelio was efficient and helpful. Use these guys. They have been on time with all they promised.

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    2 years ago

    Fantastic customer service and great product. We feel much safer with the Katch-A-Kid installed. Thanks for all of your help Dave!

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    2 years ago

    Great product, great company, installer was amazing, professional, timely and well knowledgeable of the product.

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    Business owner information

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    Clare E.

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    Page 1 of 6

    Ask the Community - Katchakid

    Review Highlights - Katchakid

    We were very happy with Rogelio and Roman, and are glad to leave a 5 star review for Katchakid and them.

    Mentioned in 46 reviews

    Read more highlights

    California Home Spas & Patio - Cal Home Spas is the largest showroom for hot tubs and patio furniture in Southern California...

    California Home Spas & Patio

    (302 reviews)

    $$$

    We just bought a house that came with a hot tub... completely clueless of how to maintain it etc…read more We called California Home Spas & Patio and got in touch with Erik - came in and he literally walked us through the entire process, step by step. Super knowledgeable, professional and friendly. Thanks Erik!

    I wont shop here again and cannot recommend this California Home Spas and Patio to anyone. If you…read morechoose to buy from California Home Spa, note that ALL SALES ARE FINAL and they will prosecute in court if you try to get out of the sale. My experience is below. I purchased four large patio chairs from Raul on April 7th 2025 fopr $1600.00 and was told that delivery will take 5 to 6 weeks. Delivery estimate fully transpired and I started to follow up. Eight weeks later and with no chairs, I was referred to Ana after many unanswered follow up calls. She stated that our shipment is arriving on June 4th. I finally received the chairs on June 13th. Total time was closer to 10 weeks. What bothered me was the negligence in customer service. A complete lack of follow up, no sense of urgency, avoiding communication. I told the store that they can refund me (at their discretion), but they claimed to not have any authorization to do this. While waiting the 10 weeks for the chairs, I searched online and found many LA Superior Court cases opened by California Home Spas and Patio against customers that tried to cancel credit card payments or had defective items - in all cases, the customers were tried in court as defendants. Not wanting to get into legal issues, I contacted one of the owners - Mr. Black in early June. He called me back and said that FedEx had somehow lost all 4 of my patio chairs (which were shipped in individual boxes) and that I would be called once they arrive. No compensation, no offer to take a floor sample, no effort to make anything right. I just have to wait. This was my 2nd time using this establishment and I cant really go back or recommend them. If you have problems with delivery or quality, you cannot get a refund - and they will take you to court if you try to cancel payment. In the end, I do like my chairs - but there are many other establishments that sell the same brand and would probably do a better job in customer service. I had a good experience in 2022, but my 2025 experience was so bad that I'm shopping elsewhere for my next purchases.

    Leslie's Pool Supplies - Free Pool Water Test Station

    Leslie's Pool Supplies

    (31 reviews)

    $$

    Jennifer is AMAZING!! Super knowledgeable of everything and very nice! She answered all of my 50…read moremillion questions and now my water is crystal clear! The store also has great products that work really well.

    Wow!! What an amazing and absolutely memorable experience with Leslie's that will last a lifetime…read more Let me start by setting the back story that my pool man advised that I was in need of a new pool pump. For those of you that have had to purchase one of these, you know they can be costly to purchase and have installed. I was so fortunate when I went to Leslie's for assistance and happy the utmost pleasure of meeting store manager, Jennifer. She walked me thru everything, selected the most cost effective machine that was compatible with my current pump, and most importantly treated and with the kindness that you would receive from a family member! Jennifer is a wealth of knowledge outside of having a heart of gold! Now this is where I had the best experience and this will surely stay in my heart and head always. Damien, the service tech that came out to my home to check my system to ensure that the right pump was ordered proved to set the record that there are very honest, overwhelmingly kind, knowledgable technicians that are focused providing a positive experience! Mine superseded that! Turns out that I didn't need a pump but a new timer. Damien if you ever read this review, thanks for going above and beyond. You saved me $$$ that I didn't really have and diagnosed my true issue. It's because of the on hands care that I received from Jennifer and Damian that I will ONLY go to Leslies Pool, 190th for ALL of my pool servicing and equipment needs!

    Custom Spas Direct - 14' swim spa

    Custom Spas Direct

    (49 reviews)

    $

    We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

    During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

    Lifestyle Outdoor - Airlock value release area inside the panels.

    Lifestyle Outdoor

    (32 reviews)

    UPDATE: I was able to communicate with Spencer, the owner of the company, who reached out after…read moreseeing this review and offered to refund some of the charges for the repair because of the issues I encountered. I really appreciate it, and am revising my review accordingly--I will keep using this company and hope it all goes smoother in the future! Original review: They really don't care about client experience or quality of work anymore I was a customer of this company for a number of years and used to have a great experience with both Rick (for cleaning) and Javier (for repairs). Then, the company started cutting costs and hired a young guy with no experience to take over the cleaning. Suddenly, my service became haphazard--with pieces of my spa broken during service with no notice. When I would call later, they would deny that the new cleaner had broken the piece. Anyway, I had to finally quit their cleaning service when I came home after a cleaning to find dirt strewn all over my yard and concrete tiles stained through negligence. Enough. But I stayed with the repair service, because Javier was great, knew my spa and was always reliable. A couple months ago, I needed a repair and requested Javier specifically. They said he was in demand and it would take longer to book an appointment with him. Fine, I would wait happily. Finally, the day of the appointment, a new young guy showed up, shocking me since I'd been waiting for the person who knew my spa and who I trusted. But, to be open-minded, I let the young guy work on my spa. Mistake on my part, and I now regret it. He diagnosed it, got the part and came back to install it. So far so good. But after he left (without refilling or testing the spa) I realized my spa now was leaking. Turns out when he was installing the new part, he broke our custom drain system and didn't mention it. Just like the other young man. It's shocking really - to have a company culture where service folks think it's okay to simply not mention to you when they break a piece of your equipment. I called them back to diagnose, which they did, and said they'd call back with a "plan". But I didn't hear back from them. When I finally reached out to see what the plan was, they said they had pieces "on order" and they'd call back in 2-3 weeks. The pieces were pvc pipes and valves that can be purchased at any hardware store. No need to "bulk order" as I was told erroneously. I said forget it - we'd fix it ourselves, but could they at least discount the original repair to make it fair to me. They refused, and immediately charged my card the full amount. So, here I am, doing the only thing that a client can do in these days of declining accountability and lack of quality service: giving you a full report of what you can expect when interacting with this company. I hope you can learn from my experiences.

    Everyone, at this Culver City outdoor pool and spa company, is Always a pleasure--Helpful in…read moreconfronting any issues that come up. I purchased an Endless Pool and Spa from them three years ago. It was installed withe awesome perfection! And maintenance for draining and cleaning has been down 4 times and has always been well done and efficient. Recently I had shut down the pool and had an issuing with restarting. They sent out their technician **Ray who was just wonderful, got everything started and explained to me what had occurred as well. A shout out to **Kheshawn the gentleman who performed the last pool cleaning! Amazing job! **Also to Jessica and Yasmin who have always responded timely to my calls and deliver exceptional customer service!! BRAVO Lifestyle Outdoor...you're doing something right to attract, and retain, this caliber of people!!! Also an overdue thanks to **Juan, an electrician who did the original work to install additional circuits for the pool!! Excellent job! THANKS TO ALL!!

    Play It Safe Baby Proofing - the gate blends right in... and no drilling in the post!

    Play It Safe Baby Proofing

    (106 reviews)

    Sawtelle

    Boris and Xenon are baby proofing experts through and through. Upon requesting a quote, Boris got…read moreback to me extremely quickly, and was fully transparent about what his baby proofing process entails as well as the pricing range. Getting the in-home estimate was simple and painless, and Boris handled all of our questions with patience and kindness (we had a LOT of questions). He also went to great lengths to tell us exactly what we DON'T need. My wife and I truly appreciated how consultative and thoughtful his approach was. Xenon did the actual baby proofing itself. He's a total pro, super easy to work with, and was able to finish the job in a quick two days. Having contractors over when you work remote can be loud and distracting, but we could barely tell he was even in the house when he was doing his job. Everything is operating perfectly and we have zero complaints. Highly recommend first time parents working demanding jobs give these guys a call!

    Boris and Xenon were great partners in babyproofing a few complex indoor and outdoor spots in our…read morenew home. Consultation, estimate and installation all happened within a couple weeks, and both were super knowledgeable and friendly, and I did not feel pressured to buy something we didn't need. The custom solutions we decided on were not cheap, but I am getting the value in the peace of mind in my boys' safety but also creative in how they blend in with the house. Especially impressed with how our outside patio and fireplace protection are practically invisible.

    Katchakid - hottubandpool - Updated May 2026

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