Thank you so much Brett, Monique & the B&B family for helping me with my flooring selection and…read moreinstallation. For every time I returned and asked to check out other samples, and the lunchtimes spent mulling over my options (so many great ones). For responding promptly when questions were asked and get revisions were required to my original quote. It was worth it. What a beautiful outcome to a humble at Leisure World. Call them and see what they can do for you. I believe you will be happy & satisfied with the outcome. They took a decorating dilemma and turned it into a welcoming start.

Bob, Monique, & Gus did an excellent job of replacing my carpets. Monique helped schedule my…read moreappointment with Bob. Bob came over and helped me pick the carpet and provided an estimate quickly. He was also able to help improve the installation date after my house painter finished early. Gus arrived early and his helper did a great job installing my beautiful carpet. Very pleased with whole process.

Sam and Martin were INCREDIBLE with our hardwood install. One thing, I was surprised it was a…read moreone-day job, I was told it should've been two days by other contractors, but the wood looks fantastic. Team was fast and consistent. My only caveat was that I received no less than a dozen calls from family floors....it was too much. Just send an email and a text.

Same owners as Huntington Beach so I will post here too I…read moreused to get really good service here...not so much anymore. They seem to be too busy to give great customer service like they did in the past. I AM UPDATING MY REVIEW TO ONE STAR AFTER SPEAKING WITH MELISSA. If you are setting up a meeting before you open, you have to let the customer where to meet you! I only know the showroom, If you have an office in back, you need to let the customer know exactly where to meet.

Lived in the same apartment for more than a decade and finally replaced the carpets. This is a…read morefamily-ran establishment. The owner herself, Ashley made my experience. She came by to do an in-depth walk through, took appropriate measurements, and showed me all their options in different price points. Her and her husband are locals and started this company together. I love supporting local businesses. Speaking of locals, I also needed grout work which is outside the scope of their work, but Ashley was able to refer me to my new grout guy (shout out Mystic Dave!). Estimate is done through a software they're developing with another tech company, which is pretty new but unique? Payment was straight forward through a link (cheaper if you pay in cash / ACH). You pay 30% deposit and the rest afterwards. They are a bit pricer but reasonable for the quality of work done. They send out a team of 2 for my project. There were a couple disconnects in terms of the details communicated to the field team, like the amount of padding needed and the edges of my stairs that needed to be folded and stapled but it wasn't anything this team couldn't figure out. I am an opinionated client that expects quality, precision, and communication. All of which are points that Floor Coverings delivered. Thank you and I look forward to our next project together.

I was keen on working with a local-run business to replace our stone tiling with luxury vinyl…read moreflooring. I was absolutely clear with FCI that any change orders or deviation from the original quote had to be as limited as possible (less than 5-10%) and only for unforeseen circumstances. So I was not happy when, after demolition, we were asked for an $800 change order (~20% of the original price). A major part was undercutting the fireplace, which had already been discussed and wasn't unforeseen. On my end, I should have ensured it was an explicit line item rather than relying on verbal confirmation. That said, the installers -- Uriel, Danny and Julio -- did a fabulous job despite not being told in advance by the owner that it was a stone tile demolition. It was a tough job. We love our new floors and are happy with the installation, but better communication and transparency would have made this an even better deal!

Big shoutout to Bixby carpet!…read more James was super communicative throughout the whole process, they managed to complete the job on time (9-10hrs) and final finish was simply amazing. After all l said and done, I'm super satisfied with my choice and will definitely recommend them to all my friends and family. A+++ to James and his crew!

I have been a customer of Bixby Plaza Carpet and Flooring for over 20 years and have always been…read moreextremely happy with their service, expertise, and pricing. Most recently, I needed to replace some carpet due to fading in certain areas, and James Jung went above and beyond to help me through the process. James reminded me that the carpet was still under warranty, worked hard to pursue the claim on my behalf, and was ultimately successful. That level of customer care and follow-through is rare today. The benefit of working with a small business that truly values its customers and stands behind its products cannot be overstated. Bixby Plaza Carpet and Flooring continues to earn my trust and loyalty, and I highly recommend them, and in particular, James Jung.

I did not end up hiring Floor Network, but I felt compelled to leave an excellent review because of…read morethe great customer service I received. The receptionist was incredibly helpful and informative, and she took the time to help me figure out a solution for my project, even though the job was ultimately too small for their services. I really appreciate the kindness, professionalism, and willingness to help. It's refreshing to encounter someone who genuinely takes the time to help, even when there isn't a sale involved. Thank you!!!!

I had about half my floors in my house renewed, which originally had both carpet and old laminate I…read moredidn't like. Also included a stairwell. It was a big project and I was trying to be very selective. I'm happy I picked The Floors Network. The estimate was quick and easy. Aldolfo had found time to work around and was quick to provide an estimate. His daughter, Karin, assisted me along the way as the team had to spend several days with the removal and installation. I was pressed on time to have it completed ASAP and they were very accommodating, starting immediately after signing. I couldn't be pleased more. They worked around several tricky components in my house and provided a great result. Very pleased and would recommend. Thank you!

They are the best! My rugs were very dirty, first time cleaning for 10 years. Partly because it…read moretook me that long to find a trustworthy business, and I'm so happy I waited! Their services are great. My rugs came back looking as if I had just bought them. They kept me informed of the rug's progress. The cleaning was quick. I thought the cost was more than fair ( one rug had to go through the cleaning process twice! There was no extra charge.) I have always dropped my rugs off, however they offer each time to pickup and return my rugs. Service is over and above!

my rug looks and smells brand new. I have 2 senior dogs and was worried the wash would just add…read moreflowery scent to old pee but no. it looks amazing. it was inexpensive compared with the crappy place that I used to go to too

Gilbert's team did amazing work with our new vinyl flooring. They were on time, very considerate,…read moreand did a high quality job. We would highly recommend them to anyone in the area looking for flooring installation. Thank you!

Great work!!! Great service! Made everything easy and great options. Thank you to Gilbert for all…read morehis assistance! Keep up the good work guys!

Kudos to Issac and Maria. They are professional.responsive and personable. They were quick to pick…read moreup and deliver. The quality of work was impressive and the rugs are very clean. The repairs made on the older rugs are exceptional. I will happily use them again without reservation.

Took 3 rugs here to get cleaned from pets and heavy usage. They are professional and walked me…read morethrough the process. They even cleaned the rugs twice to get rid of all odors. Very happy and highly recommend.

I highly recommend Carreras for all your flooring needs! I would give them 10 stars if I could!…read more David is professional, kind, honest, and very fair, with excellent customer service. Carlos did an A++++ job installing my flooring. He was efficient, professional, and has an outstanding work ethic. I would confidently recommend Carreras to any of my friends and family. Thank you so much for the beautiful work!

Very professional and quick! Had the pleasure of communicating with David while in escrow. Planning…read moreto redo floors and he made it go smoothly

Alina came to my home with samples on two separate occasions. She was very accommodating and Oscar…read morebeat out other vendors pricing. My carpet was installed in days, instead of weeks, and looks great! Follow up after install was excellent. A closet door was a bit off and they sent a guy who fixed it right up. I highly reccommend them!

Very friendly ppl here and great for what you need. Great local business that's been there for such…read morea long time due their kindness and dedication.