Quality, exceptional, came to view problems and came 2 days later. I highly recommend this tree…read moreservice

Needed a tree removed. Very responsive with an estimate and providing the service. Left the yard…read morein great shape. Price was very fair. Also gave some good advice on other trees. Highly recommend.

We first used Quality Tree Surgery to remove many trees that were nearing the end of their life and…read moreto prune some very large trees that hung over our property line. We spoke with several companies, and selected Quality Tree Surgery because they were knowledgeable, had a competitive price, and had good reviews from our neighbors. They did excellent work. When we spoke with them during the job, they listened to what we wanted, explained what they were doing, and why they were doing it. They were very nice, cleaned up very well, were respectful of our neighbors' yards, and did the work in less time than they anticipated. Since then, we have used Quality Tree Surgery to aerate and overseed our yard, and to control aphids on a nearby hackberry (both are annual jobs). When we need to hire anyone to do work to our trees or yard going forward, I won't even bother getting other companies to quote the work. We just go straight to Quality Tree Surgery. They are honest, reliable, do good work, offer reasonable pricing, and every employee we have dealt with has been knowledgeable and pleasant.

Beware of this company. I called for a quote to aerate my yard and was told they would stop by to…read morelook at the space. WITHOUT ANY COMMUNICATION a week later an individual stopped by unannounced, opened my closed gate, and let themselves into my backyard and let my 3 dogs out. When I told the person I didn't know they would be here today, their response was, "I didn't either." I would expect any reputable company to schedule this or at a minimum communicate to the customer, which would remove any risk on both ends. Instead, they let my dogs out. Additionally, Robyn, who answers the phones, finds this to be a totally normal procedure and pushed back that they did not need to give me any notification. If my rottweiler had caused any issues I'm sure they would love the opportunity to come after me.

I needed a small stump removed and they were able to schedule me within the same week. They were…read morevery punctual and removed my stump in minutes! The area was cleaned up as well and I was very pleased with the service. I appreciate the work and will definitely be reaching out in the future for all of my tree service needs! Thank you!

Dustin from Arborology Tree and Stump was fantastic to work with. He visited our 5+ acre property…read morein Lebanon twice -- first walking the entire property with us to identify and educate us on the different types of trees we have, and then returning to walk our back acre to mark which trees were dead, dying, or diseased and needed removal. Dustin clearly knows his trees and was incredibly generous with his time and expertise. He's been a huge help in our journey to better understand and care for the wooded areas of our new property. Highly recommend!

Kaily's is an enigma. I have to agree with other reviewers, that the initial communication is very…read moregood. We had the guys come out, review our tree removal needs, and give us a firm quote right there on the spot. Thereafter, scheduling was pretty easy too. They showed up when they said they were going to and started working immediately. From there, things went a bit wonky. They told us our job would be a one-day job. It turned into 3 days. Each day, the entire crew would just pack up and be gone, leaving each time and not communicating when, or even if, they'd be back to finish. Halfway through day-2, they moved our neighbors stuff around in their yard without their or our permission (didn't even talk to us about it). On top of that, they also messed up part of that same neighbor's yard dealing with the tree on that side of the job. The ground/grass there is pretty well destroyed, and they did not have permission to be on the neighbor's property. While expected, as we had some YUGE trees that needed to be removed (80-90 footers), our yard is completely destroyed. They did do a good job protecting our irrigation heads all throughout the yard though, even those right below where the huge trees fell. By the time they left for the 2nd day, still unfinished and not telling us when/if they'd be back, we were a bit exasperated. When we asked what was going on with the final piece of the job, the stump grinding, they said they didn't know and that it was a different team that came out and did that, and they had their own/different schedule and we'd just be worked in when they were available. Several days later, the stump grinding team showed up unannounced. They went to work on the stumps immediately, but left GIANT piles of sawdust in the yard where the stumps were ground. We weren't expecting that and calls/texts sent asking about it were not returned... finally they just sent us an invoice via email and we never heard anything else from them. We just paid the bill to be done with the job, but don't necessarily feel like we received everything we paid for in totality. Overall, they did the job, the trees and stumps are gone, and they didn't break anything that needed to be repaired, but we now have some additional work to the grounds (including our neighbors) that has to be done as a result.

Kaily's tree service did a fantastic job removing two huge trees in our backyard that we're hanging…read moreover our roof. They had an excellent rates and once the job was scheduled they showed up and worked until the truck was full and they had to come back another day. The only issue I had was communication in getting the service scheduled. We had them come out and do the estimate super quickly. However getting a hold of them to get the work scheduled took multiple back and forths of text messages. Overall we are extremely pleased with the service they did; just make sure that when you get the estimate you are willing to schedule that day.

Kevin's a first-rate landscaper. Experienced, knowledgeable, professional. Plus, he has solid…read moreaesthetic sensibilities ensuring everything looks great too.

Absolutely ruined our backyard. Do not trust this company. They say they are great on the front…read moreside and don't follow through.

They are the best! Especially Cabot Cameron, who knows virtually everything about trees and bushes…read more I would hire them again in a moment.

I would rate this company a negative if I could. I had a tree on the smaller side removed beside a…read morepavered sidewalk. The morons cut up the trunk pieces with a saw in my landscape beds. They cut through both my landscape lighting wires and irrigation lines costing me over $1,000 to fix!!!! Furious!!!

Very quick response to our inquiry and worked us in fast for our large beds to be cleaned out and…read morerefreshed. Showed up on time, the work looks so great and I would hire him again for a project like this. Well done!

Jonathan arrived promptly and provided us a detailed, honest quote for a solid price.read more

I too, called a few companies before finding My Tree guy. I know it's crazy out there since the ice…read morestorm, but MTG responded quickly (same day), gave me a quote on site and showed up within a week..also kept me updated on their timing. Dylan was wonderful to work with too! Call my Tree Guy! Don't waste your time with other companies

When they say they are sending an arborist, who doesn't know what kind of bush/tree it is…read more..... That they send a crew to hack the HELL out of the bush/tree are here 40 minutes while half the crew stands around and watches one guy who is also not an arborist hack the bush/tree. The they call to admit they butchered the job! And the they have the nerve to knock only $100 off a $650 invoice So very disappointed in the job and the lack of respect and customer service where is that. I cannot and will not recommend My Tree Guy Nashville to anyone

TERRIBLE SERVICES!!!! Dever was hired to remove a tree from my back yard and totally destroyed my…read more10x10 tent and my damaged my patio furniture. He did replace the tent, all be it a cheaper version. But when it came to my patio furniture, he would only offer me a used patio furniture set from his personal home. When I did not accept he tried to low ball me on a price. Oh and the kicker is he DID NOT remove the tree. I had to get another company to finish what he started. So if you need tree removal please use someone else.

We relocated to Williamson county about a year ago and we have around 4 acres, with quite a few…read moretrees needing to be removed. Through some research on yelp and google, I eventually had 3 different companies come out and quote me. Including Dever and MIG. I don't leave many reviews on social media, but I trusted Dever's assessment of our situation above and beyond any of the other companies. His recommendations not only ended up saving us from Wasting unnecessary $, but he also identified a couple trees which he recommended for me removal, which I hadn't thought of. And he was right. When they were removed today it was obvious they had major termite damage internally, which I never would have been able to identify myself, nor did any of the other groups mention it. If we would have left those trees, we would have had some substantial risk to our home and other structures if they would have fallen naturally. Dever and his team's communication was quick and did exactly what they suggested they would, in the timeline they originally presented. I'm super pleased with the overall results, how they cleaned up, and the value of this entire project. Im not sure how far MIG travels but if you're in or around Williamson county I would definitely recommended talking with Dever and MIG.

I contacted this company because of their excellent reviews. I would like to add mine to them…read more Cory and his crew could not have been more efficient or helpful. They did their work quickly and cleaned up just like I would have. Cory went beyond what he needed to do in being helpful. I do not think you will be disappointed with this company.

WORST. EXPERIENCE…read more I didn't want to have to leave this review, but after the owners promised to make it right and then never made good on their promise, I can't stress enough how horrible our experience was with Moore and Smith. They were by a mile the highest quote, and we don't mind paying top dollar for good service, but this was nothing short of disappointing. The company came highly recommended, however they repeatedly dropped the ball on our rental when we needed to have trees removed. They presented a waiver to our tenants stating it was "to cover the property under insurance should anything happen". This was in fact a waiver in case the lawn and or driveway got torn up. I, as the owner of the property was NEVER presented this document, or I would have certainly requested to move the service to another day when the ground was more firm. Lo and behold, the lawn is a demolition derby, the driveway is damaged, and the tenants were picking up trash and debris for days. Not what I would expect for an $8000 service. When I called to get to the root of the problem and express my frustration, I spoke with Megan, who is equally as classless as she is condescending... not sure what swamp they dug her out of, but I've never been spoken to by a more repugnant person. Any company that would have THAT as their customer service person clearly doesn't give a shit about customer service... The owners called me back to apologize for how she spoke to me, which showed class, and promised to return to our rental, smooth out the tracks from the damage, and to reseed the lawn. He also promised to come to our property for free for a service should we need help. They never made good on either promise, and calls to the owner have been unreturned and texts left on read. Needless to say we are disappointed and will never be hiring them again.