WORST. EXPERIENCE…read more I didn't want to have to leave this review, but after the owners promised to make it right and then never made good on their promise, I can't stress enough how horrible our experience was with Moore and Smith. They were by a mile the highest quote, and we don't mind paying top dollar for good service, but this was nothing short of disappointing. The company came highly recommended, however they repeatedly dropped the ball on our rental when we needed to have trees removed. They presented a waiver to our tenants stating it was "to cover the property under insurance should anything happen". This was in fact a waiver in case the lawn and or driveway got torn up. I, as the owner of the property was NEVER presented this document, or I would have certainly requested to move the service to another day when the ground was more firm. Lo and behold, the lawn is a demolition derby, the driveway is damaged, and the tenants were picking up trash and debris for days. Not what I would expect for an $8000 service. When I called to get to the root of the problem and express my frustration, I spoke with Megan, who is equally as classless as she is condescending... not sure what swamp they dug her out of, but I've never been spoken to by a more repugnant person. Any company that would have THAT as their customer service person clearly doesn't give a shit about customer service... The owners called me back to apologize for how she spoke to me, which showed class, and promised to return to our rental, smooth out the tracks from the damage, and to reseed the lawn. He also promised to come to our property for free for a service should we need help. They never made good on either promise, and calls to the owner have been unreturned and texts left on read. Needless to say we are disappointed and will never be hiring them again.

Beware. Took advantage of us by overcharging for removing one (!) tree that was on the ground…read more Estimate was $6,000 came in at $17,000 and refused to pro any sort of discount on the bill despite that I did much of the work myself with help from the local utility. Threatened to sue us for slow payment when our spineless insurance sat on their bill. Horrible people.

Great group to do business with! The crew was onsite, on time, and got the job wrapped up a lot…read morefaster than I expected. All trees down and stumps ground by end of business that day, which was impressive considering what I had them do. A couple of the trees we had taken out were 100 year old maples that had never been maintained and become a hazard to our home and automobiles. These guys brought the equipment and skill to make it look almost effortless. Fantastic prices as well! Would definitely recommend and use again.

Great customer service. Kenny showed up on a Saturday with very little notice and provided a few…read moreoptions regarding a tree that we were considering removing. The work was taken care of within a few days and they did a great job. We'd be happy to use Tree Masters again and they would be our first choice no question. Highly recommend.

We first used Quality Tree Surgery to remove many trees that were nearing the end of their life and…read moreto prune some very large trees that hung over our property line. We spoke with several companies, and selected Quality Tree Surgery because they were knowledgeable, had a competitive price, and had good reviews from our neighbors. They did excellent work. When we spoke with them during the job, they listened to what we wanted, explained what they were doing, and why they were doing it. They were very nice, cleaned up very well, were respectful of our neighbors' yards, and did the work in less time than they anticipated. Since then, we have used Quality Tree Surgery to aerate and overseed our yard, and to control aphids on a nearby hackberry (both are annual jobs). When we need to hire anyone to do work to our trees or yard going forward, I won't even bother getting other companies to quote the work. We just go straight to Quality Tree Surgery. They are honest, reliable, do good work, offer reasonable pricing, and every employee we have dealt with has been knowledgeable and pleasant.

Beware of this company. I called for a quote to aerate my yard and was told they would stop by to…read morelook at the space. WITHOUT ANY COMMUNICATION a week later an individual stopped by unannounced, opened my closed gate, and let themselves into my backyard and let my 3 dogs out. When I told the person I didn't know they would be here today, their response was, "I didn't either." I would expect any reputable company to schedule this or at a minimum communicate to the customer, which would remove any risk on both ends. Instead, they let my dogs out. Additionally, Robyn, who answers the phones, finds this to be a totally normal procedure and pushed back that they did not need to give me any notification. If my rottweiler had caused any issues I'm sure they would love the opportunity to come after me.

I had a huge Maple that had some rot and was about to fall over. I got 4 quotes from reputable,…read moreinsured, local businesses. Prestige came in at the lowest. But their service was the best! They removed the Maple with care and professionalism. The staff was great to work with.

Did a job for my neighbor and completely ignored my NO TRESPASSING signs. Look out to see a guy…read morestanding in my yard while the other guy drops tree branches ON MY FENCE. Looking at your reviews I see I'm not the only one this has happened to. The owner blocked me on Google but here's my reply to YOU. Asking my neighbor about my signs does not give you permission to ignore them. The signs are there BECAUSE OF HER. She can not give anyone permission to trespass on my property. And if you can't do a job without dropping branches on another person's property and crushing their fence in the process then DON'T DO THE JOB. Tell her it can't be done or find another way. You're lucky I decided not to press charges.

These guys are incredible. Saw them on Instagram and thought they did great work. It really showed…read morewhen they came and removed a few of my trees, there was on deaths door. Even my neighbors came up to me and told us how professional they were. Especially with set up. The crew is passionate and takes pride in their work. I won't even consider another company. Oh, they also repurpose a lot of the wood! Highly recommend!

I had a couple trees that needed to be trimmed. Other companies quoted me almost twice as much, and…read moreChop was able to work within my budget to right size the project. JonEric was very responsive and friendly, and the team doing the work was quick and effective.

These nice fellas just did an $8,000 project for our complex. I can't recommend them enough…read more Reliable, great work ethic, hardworking and considerate. Real professionals. Cleanup was amazing. It's like they were never here.

I cannot say enough good things about this group. My parents had down trees and one on the house,…read moredamaging the roof. They were quick to respond. Showed up with the perfect amount of people and were very professional and wasted no time. I would and will suggest them to anyone needing tree service in the future. Posted 3 pre....

Once again, Knock On Wood saved the day. Mike and his crew arrived this morning to remove four…read moremassive pine trees close to our home. What sets this company apart is their top‑notch equipment and truly skilled tree professionals. I've used many tree‑trimming companies over the years, but none have been this thorough while still offering a reasonable price. Thank you, Doug, for hiring such outstanding people

Kaily's is an enigma. I have to agree with other reviewers, that the initial communication is very…read moregood. We had the guys come out, review our tree removal needs, and give us a firm quote right there on the spot. Thereafter, scheduling was pretty easy too. They showed up when they said they were going to and started working immediately. From there, things went a bit wonky. They told us our job would be a one-day job. It turned into 3 days. Each day, the entire crew would just pack up and be gone, leaving each time and not communicating when, or even if, they'd be back to finish. Halfway through day-2, they moved our neighbors stuff around in their yard without their or our permission (didn't even talk to us about it). On top of that, they also messed up part of that same neighbor's yard dealing with the tree on that side of the job. The ground/grass there is pretty well destroyed, and they did not have permission to be on the neighbor's property. While expected, as we had some YUGE trees that needed to be removed (80-90 footers), our yard is completely destroyed. They did do a good job protecting our irrigation heads all throughout the yard though, even those right below where the huge trees fell. By the time they left for the 2nd day, still unfinished and not telling us when/if they'd be back, we were a bit exasperated. When we asked what was going on with the final piece of the job, the stump grinding, they said they didn't know and that it was a different team that came out and did that, and they had their own/different schedule and we'd just be worked in when they were available. Several days later, the stump grinding team showed up unannounced. They went to work on the stumps immediately, but left GIANT piles of sawdust in the yard where the stumps were ground. We weren't expecting that and calls/texts sent asking about it were not returned... finally they just sent us an invoice via email and we never heard anything else from them. We just paid the bill to be done with the job, but don't necessarily feel like we received everything we paid for in totality. Overall, they did the job, the trees and stumps are gone, and they didn't break anything that needed to be repaired, but we now have some additional work to the grounds (including our neighbors) that has to be done as a result.

Kaily's tree service did a fantastic job removing two huge trees in our backyard that we're hanging…read moreover our roof. They had an excellent rates and once the job was scheduled they showed up and worked until the truck was full and they had to come back another day. The only issue I had was communication in getting the service scheduled. We had them come out and do the estimate super quickly. However getting a hold of them to get the work scheduled took multiple back and forths of text messages. Overall we are extremely pleased with the service they did; just make sure that when you get the estimate you are willing to schedule that day.