Kaily's is an enigma. I have to agree with other reviewers, that the initial communication is very…read moregood. We had the guys come out, review our tree removal needs, and give us a firm quote right there on the spot. Thereafter, scheduling was pretty easy too. They showed up when they said they were going to and started working immediately. From there, things went a bit wonky. They told us our job would be a one-day job. It turned into 3 days. Each day, the entire crew would just pack up and be gone, leaving each time and not communicating when, or even if, they'd be back to finish. Halfway through day-2, they moved our neighbors stuff around in their yard without their or our permission (didn't even talk to us about it). On top of that, they also messed up part of that same neighbor's yard dealing with the tree on that side of the job. The ground/grass there is pretty well destroyed, and they did not have permission to be on the neighbor's property. While expected, as we had some YUGE trees that needed to be removed (80-90 footers), our yard is completely destroyed. They did do a good job protecting our irrigation heads all throughout the yard though, even those right below where the huge trees fell. By the time they left for the 2nd day, still unfinished and not telling us when/if they'd be back, we were a bit exasperated. When we asked what was going on with the final piece of the job, the stump grinding, they said they didn't know and that it was a different team that came out and did that, and they had their own/different schedule and we'd just be worked in when they were available. Several days later, the stump grinding team showed up unannounced. They went to work on the stumps immediately, but left GIANT piles of sawdust in the yard where the stumps were ground. We weren't expecting that and calls/texts sent asking about it were not returned... finally they just sent us an invoice via email and we never heard anything else from them. We just paid the bill to be done with the job, but don't necessarily feel like we received everything we paid for in totality. Overall, they did the job, the trees and stumps are gone, and they didn't break anything that needed to be repaired, but we now have some additional work to the grounds (including our neighbors) that has to be done as a result.

Kaily's tree service did a fantastic job removing two huge trees in our backyard that we're hanging…read moreover our roof. They had an excellent rates and once the job was scheduled they showed up and worked until the truck was full and they had to come back another day. The only issue I had was communication in getting the service scheduled. We had them come out and do the estimate super quickly. However getting a hold of them to get the work scheduled took multiple back and forths of text messages. Overall we are extremely pleased with the service they did; just make sure that when you get the estimate you are willing to schedule that day.

This is the second time we have used this company and we are still EXTREMELY happy with their…read moreservice! We had a yard full of trees that needed trimming and cutting after the last ice storm. They were fast, professional, respectful, and did a great job at a great price! Try them, you will actually "Love it"

Newcomb Tree Service in Kingston Springs, TN trimmed up a number of trees as well as took down a…read morecouple that were in need of removal. The team was on time, very polite and left the property looking sooooooo much better than when they arrived. Can't say enough about how nice of a job they did. Very reasonable pricing, for what they accomplished. Kevin and his crew are the only folks to call for your tree needs.

A tall tree fall in our yard and it fell on grass, didn't hit anything so it was not an emergency…read more I called several places for estimates to remove it and Kevin of Newcomb Tree Service came out that afternoon to give an estimate. He seemed nice and he said that they could do it this week so I picked his company. Since he did not give me an appointment time, the burden was on me to keep in touch with him as to the status of the pending job. Two days later a 3man crew came late in the day, they did about 2/3ds of the job, ran out of room in the debris truck and promised they'd come the next morning between 7-8am to finish the job. They did not come next day. I called Kevin and he said they'd get to it later that day. It rained most of morning but was clear in pm. At 4:41 I left a voice message and he texted me a half hour later that the crews had gone home for the day at 12pm. No one had told us that. We spent the day on alert for their trucks. We had needed to do an important medical errand and instead had waited for them all day so we were upset and I let him know that. He claimed it was a misunderstanding, that he had expected the crew boss to contact us. But Kevin is the scheduler and it was his responsibility. If he's not on top of what each of his crews is doing then it tells me there isn't good communication within the company. It's really not a good sign when a company blames their communication problems on the customer. Next day a different 5man crew did come and finished the job in the rain. They worked fast and I appreciated that. They were packing up and my husband pointed out another huge part of the trunk that still needed to be taken and they got that, so it was important that we were there for it. Kevin blamed it all on the weather and on me for being upset about one missed update, everything but himself. He couldn't hear that the medical errand we missed while waiting for his crew was important to us. He also claimed that they got to the job faster than anyone else would have. To that I say this was a 2hour job and should have been done in 1 session. It's not a kindness to do a big chunk of a job fast, then and leave the customer, who is now committed to you, twisting in the wind for days. The tree could have waited till a scheduled one session appointment with someone else. He said he didn't want me to call him again since he felt I'd gotten 'worked up' over nothing. I said I had no intention of calling him again. I understand the vagaries of weather and that they get a lot of emergency calls. But it would have taken him half a minute to text me that they weren't coming. I'm glad there are 24/7 emergency tree services of which Newcomb is one. But if your tree situation is not an emergency then it's likely that your job might fall through the cracks. I do not recommend Newcomb Tree Service, Kingston Springs, TN

Needed a tree removed. Very responsive with an estimate and providing the service. Left the yard…read morein great shape. Price was very fair. Also gave some good advice on other trees. Highly recommend.

I have had Joe Webster and his crew do a large amount of work on our five acre lot. He has done…read moreeverything from shaping trees, complete tree removal, stump grinding and storm clean up. I have always found he and his men to do careful and complete work. He also is willing to make adjustments to his work to meet our needs. His office manager Amanda is personable and easy to work with. He arrives on time and does what he contracted for. I particularly appreciated his prompt attention to clean up after the winter ice storm. His price is a good value. I recommend Webster tree service without reservation.

I have had this piece of equipment on my property for over three weeks. It's broken and they can't…read morefix it. During the ice storm, they charged the $4500 which was the complete rip off. Now they fixed my neighbors trees and they left this thing in front of my house so I have to remember every day how they ripped us off from the ice storm. Totally ridiculous. I'm very upset. I've been begging them to move this thing for weeks now I have people coming over tomorrow and I needed it moved.

I'm fortunate to have found these guys. Keith, Jason and Trevor worked hard and provided great…read moreservice. The business is run with integrity and they went above and beyond to provide the service I requested at a great value. Thank you!

I highly recommend them! We used them twice to take trees down on our property…read more They did a great job taking down the trees and cleaning up afterwards.

We were dealing with a tree that had been struck by lighting and Kevin returned call quickly and…read morecame out same day to to give a quote on tree removal and stump grinding. Kevin is reliable and a great communicator. We will definitely use Pentecost Tree Removal again, fair price and great customer service. Thank you

Excellent service! After the storm, they came out quickly, took care of the tree, and cleaned…read moreeverything up perfectly. They were in and out before I knew it, leaving my yard looking great. Highly recommend!

Great company! They took care of two trees in our yard and did great work. They have also helped at…read morethe business where I work and always do a professional job. Highly recommend!

Highly Recommend! Cesar and his team did an amazing job on a…read morenumber of trees on the property. His initial quote on the level of work was competitive and affordable. The team was knowledgeable regarding the safety, health and pruning needed, especially on a very large Maple that needed substantial management. Watching Pablo climb the trees was incredible. As mentioned, I highly recommend Mockingbird Tree Services, and I look forward to working with them again on other projects.

Very helpful employees like Lee. I will purchase again here next time I am in Laramie Wyoming.read more