Kaily's is an enigma. I have to agree with other reviewers, that the initial communication is very…read moregood. We had the guys come out, review our tree removal needs, and give us a firm quote right there on the spot. Thereafter, scheduling was pretty easy too. They showed up when they said they were going to and started working immediately. From there, things went a bit wonky. They told us our job would be a one-day job. It turned into 3 days. Each day, the entire crew would just pack up and be gone, leaving each time and not communicating when, or even if, they'd be back to finish. Halfway through day-2, they moved our neighbors stuff around in their yard without their or our permission (didn't even talk to us about it). On top of that, they also messed up part of that same neighbor's yard dealing with the tree on that side of the job. The ground/grass there is pretty well destroyed, and they did not have permission to be on the neighbor's property. While expected, as we had some YUGE trees that needed to be removed (80-90 footers), our yard is completely destroyed. They did do a good job protecting our irrigation heads all throughout the yard though, even those right below where the huge trees fell. By the time they left for the 2nd day, still unfinished and not telling us when/if they'd be back, we were a bit exasperated. When we asked what was going on with the final piece of the job, the stump grinding, they said they didn't know and that it was a different team that came out and did that, and they had their own/different schedule and we'd just be worked in when they were available. Several days later, the stump grinding team showed up unannounced. They went to work on the stumps immediately, but left GIANT piles of sawdust in the yard where the stumps were ground. We weren't expecting that and calls/texts sent asking about it were not returned... finally they just sent us an invoice via email and we never heard anything else from them. We just paid the bill to be done with the job, but don't necessarily feel like we received everything we paid for in totality. Overall, they did the job, the trees and stumps are gone, and they didn't break anything that needed to be repaired, but we now have some additional work to the grounds (including our neighbors) that has to be done as a result.

Kaily's tree service did a fantastic job removing two huge trees in our backyard that we're hanging…read moreover our roof. They had an excellent rates and once the job was scheduled they showed up and worked until the truck was full and they had to come back another day. The only issue I had was communication in getting the service scheduled. We had them come out and do the estimate super quickly. However getting a hold of them to get the work scheduled took multiple back and forths of text messages. Overall we are extremely pleased with the service they did; just make sure that when you get the estimate you are willing to schedule that day.

David is great! he came out same day and was very neat and reasonably priced. I highly recommend…read moreAgreeable Tree.

Agreeable Tree is responsive and knowledgeable, and fixed two tree issues the same day requested…read morefor us. One large tree had fallen across a trail and they cut it down and organized the chopped wood immaculately and cleaned up as if they were working inside the house! We were very impressed and highly recommend them!

Realtors are always in search of the best service providers for many different areas of home…read moreownership. The buzz around my office was Tree Fellers and the fantastic service they offer on tree service. I called and got a very good estimate and hired Tree Fellers as others in my office have as well and I couldn't be more pleased with the service they provided. I highly recommend that you give them a call when you need trees cut or removed. You will not be disappointed.

We hired Tree Fellers to remove 4 trees from our yard. The owner was very friendly and responsive…read moreto calls and text messages. I was impressed that he came by the day before they were scheduled to cut the trees down so he could take another look at our yard and make sure he had everything planned out for moving their equipment and the felled trees. Their team showed up on time, worked quickly (finished same day!) and cleaned up the debris after the trees were cut down. Competitive pricing and veteran owned and operated! Definitely recommend Tree Fellers!

These guys are incredible. Saw them on Instagram and thought they did great work. It really showed…read morewhen they came and removed a few of my trees, there was on deaths door. Even my neighbors came up to me and told us how professional they were. Especially with set up. The crew is passionate and takes pride in their work. I won't even consider another company. Oh, they also repurpose a lot of the wood! Highly recommend!

I had a couple trees that needed to be trimmed. Other companies quoted me almost twice as much, and…read moreChop was able to work within my budget to right size the project. JonEric was very responsive and friendly, and the team doing the work was quick and effective.

Quality Tree Surgery was such a joy to work with. They provided quick responses, came out in a…read moretimely manner, and completed the job at a reasonable rate. Thank you, Quality Tree Surgery, for sharing your time & talents! Will definitely use you again if needed!

We had ten trees dead from the Christmas freeze two years ago. We got a response the next day from…read moreour query. They are prompt. They projected three to four weeks but were able to do the job in about a week from when we reached out. When they showed up they had an 80 foot cherry picker, full crew of men with safety equipment, a huge grinding/mulching machine and a couple of trucks to haul off the felled trees. Quality arrived fully over prepared for the job at hand and on time. They left the yard with zero debris! It is beautiful. FIVE STARS!!!!!

Best tree service i've had since I've been in Tennessee ( 11 years) I live in Franklin and posted…read moreon Facebook looking for someone who specialized in ornamental pruning for overgrown trees, and he personally responded to me super fast, came out and gave me a quote within two days and two days later, the work was started. Best response time ever and the work on my crêpe myrtles and Japanese maples by Dustin is meticulous! I had several trees limbed up as well. No lawn damage, I can see my house again, my trees are healthy and I'm so happy! Very reasonably priced. If you need Tree work done you need to call Wes!

Called Wes to have a tree removed near our back porch. He came out the same day, provided a quote…read moreand offered a very reasonable price. Got on the schedule for the next week. He and his crew showed up on time and got right to work. Communication was great, they were efficient and did a good job cleaning up afterwards. I highly recommend Wes and team for your tree trimming and removal needs!

These guys are true professionals. I am well pleased with the job, price, and overall performance…read more Ramiro and his crew did such a great job. What amazed me the most was meeting him in the morning for a quote, then hiring him and asking if he could start that same day. He made it happen. Next thing I know... trucks and big machinery come up rolling up. Great price for the amount of work done, with the right equipment. Very impressed with how well his crew conducted themselves. They clean up everything they cut and make sure everything is left in better shape than I could ever imagine. I have always been a DIY person but this is a job i couldn't do... Karol's tree services was able to a great safe job. And my "perfectionism" approves 100%. We ended up having them cut two big cedar trees down with stump removal 5 other stumps removed 3 medium small trees taken out and trimmed 1 huge tree trimmed And a bit of yard cleanup and trimming So glad to have found this company. Very very pleased.

I know my review is going to be one of the the sole negative reviews in a sea of positive reviews…read more Alas, I wish I didn't have to write this but unprofessional behavior is not okay and I would like to get my experience out there. Last week, Romiro (the owner) came out to my property (after being late due to reportedly having truck problems), and was very nice. Reasonable quote. Was looking forward to having the trees on my property trimmed. He showed my husband and I his license and schedule. We decided to get this done today, 4/4/17 starting anywhere from 8am-8:30am. Well, fast forward to 4/4/17 (today): 9am came and went. I contacted the office. The woman told me we were in fact on the schedule and she would contact her "boss" to find out what happened and get back to me. Well, over 1/2 hour came and went and no returned call. I called back around 40 minutes later, I left a voice message. She called back a couple of minutes later and told me the guys were emptying out their trucks because they were full. They would be here between 10:30am-11am. 11:20am: no tree service on my property, no follow-up phone call to notify me of what was going on. Basically, a no-show. I called the office once more and cancelled the service. I notified them I would be searching for another company. Never received a call back. I am extremely disappointed as I have many other things happening and was looking forward to having the trees trimmed so that they would be safer when we get these strong TN storms. I do not understand why a company would give the estimate and then not follow-through without an explanation. I understand life happens and would have been perfectly fine if they contacted me and told me the truth, that they either forgot or something happened, etc... I do not, however, understand this type of unprofessional behavior that seems to be more mainstream nowadays. I am a professional myself and conduct my self as such. I guess I will stop expecting others to act the same. Based solely on my experience, I DO NOT and CANNOT recommend this company. Here's a doozy of an update: Apparently, they don't even communicate with their own staff. 2 guys came out here without being notified that I had cancelled from earlier due to lack of communication on their part. They said they were the only 2 that were sent out to start this massive tree trimming service (for 2 60' hackberry trees, might I add). I had been instructed earlier by the woman that answers the calls that more guys would be sent out due to starting at a later time in the day (which was supposed to be around 11am). And these 2 poor guys were the "extras"?! Messy business practices.

Mike and crew came out and did a fantastic job of pruning a huge 35 yr old maple on my property…read more No baskets or heavy equipment needed they harnessed up and climbed high to remove dead branches and applied a cable to protect it from high wind damage. They brought a chipper and cleaned up well after the job. Highly recommend.

Needed help with a beloved tree stooped over by the ice storm. Mike got us taken care of quickly…read more Great service !!