It's been 6 or so years since we first arranged a stay for our puppies at Rover Resort in Mckinney…read more We have 2 Yorkies and we always use a resort for their stay while we are on vacation. Other places, don't have the attention, facilities, and in many ways, personalized attention we receive at the Rover Resort. We leave them with the peace of mind that they will be treated as guests at the resort and not just as another boarding place. The staff is amazing, they are customer oriented, respectful with their guests and owners and overall, you can see and feel their goodwill and commitment to ensure our pets have the best experience. Our puppies are now much older, and they are treated with love and care. As long as we are allowed to enjoy our puppies, we will have them stay at Rover Resort. This way, we can enjoy our vacation with peace of mind. They really are the best of the best.

Rover is the absolute best! We board our cat here whenever we go out of town. The workers are…read morefriendly, professional & true animal lovers. The kitty condo is perfect ~ our cat has a playroom and her own litter box and bed. They make pick up, drop off, and payment beyond easy. So happy I found this place and will continue coming back again & again!

We have used Canoodle Pet Sitting for several years, and have always experienced outstanding…read moreprofessional and customer service. Michelle is extremely friendly, thorough, and trustworthy- and our two dogs love her and Eric. Michelle has been extremely flexible with our needs, and is a joy to work with. We highly recommend Michelle and Canoodle to care for your 4-legged, furry children.

I wouldn't trust anyone else with our Boston boi. Michelle is awesome, she came over for a meet and…read moregreet with our dog and my boyfriend while I was at work. The first time we used her, she texted us a photo of their walk and she left us a long note about what she did with our dog, and if he pottied or not. I wish she did overnight pet sitting, but she was professional and kind enough to point me to another local reputable person. A+!

Clay runs the best boarding place ever. We have a big dog who's very emotional & there is no…read moreboarding place he's ever come home happy from until we found Clay. Every time we pick him up he's so relaxed and doesn't seem at all stressed! In fact, he comes home like he's been on vacation too! I'm so grateful for this because my dog can be tough to deal with. I can't say enough about this guy. He really cares for the dogs and his facility is dedicated to the dogs comfort. We will never go anywhere else.

My dog winston has anxiety about new places and thrived here. Clay makes such a great environment…read morefor these dogs, I can tell he truly cares about them and makes sure they're very cared for! It's an awesome set up. Thankful I found this place!

Digg Pet Resort has been such a great find for us. Birdie goes for daycare and boarding, and I…read moretruly never hesitate when dropping her off. They run a very thoughtful program with temperament evaluations, well managed playgroups, and built in rest time so the dogs can reset. It feels calm, structured, and safe. Birdie is always excited to go and comes home tired and happy. I also really appreciate the option to add a bath before pickup after boarding. We've tried other places nearby, and this is the one we trust.

Wedge might actually love Digg Pet Resort's day camp more than he loves us -- and honestly, we get…read moreit. From the moment we dropped him off, our mini Goldendoodle was buzzing with excitement, like he'd just been invited to the Met Gala of dog parks. The staff greeted him by name, and by mid-morning we were already getting photos of his goofy, smiling face mid-zoomie. Every update looked like a scene from a "dogs living their best lives" commercial -- sunshine, new friends, and that signature doodle grin that says I'm thriving, please don't come get me yet. The place is spotless, the vibe's upbeat, and the team clearly knows how to handle a mix of wild energy and cuddle breaks. When we picked him up, Wedge gave us the "I had fun, but I'm too tired to move" look -- the holy grail of dog parent satisfaction. If your pup needs play, care, and a full-blown serotonin boost, Digg is the spot.

It's very unfortunate because this was our favorite place to take our labs. When it was Woodland…read morePark they took such good care of our fur babies. We just picked up our 12 yr old lab. No one was at the desk and I stood for 15 minutes looking around. The son couldn't be bothered to pause scrolling on his phone and a lady was on the phone in a different office. When he finally brought our dog to us my 3 and 7 yr old kids had to point out that she had deep wounds on the top of her head. They let us walk out the door without saying anything at all. I brought our dog back in and they acknowledged saying they knew about it and that she wanted to play with a dog in the next run and was rubbing her head on the shared fence. It was known for a couple of days but I never received so much as a phone call nor did they relocate either dog, if that's even what actually happened. The placement of the wounds does not match up with what they claim. I took our dog to the vet and they agreed the wounds do not make sense with what they claimed. They had to shave the top of her head to prevent infection and the wounds are significant. Please do not trust your animals with this company. We are now out an extra $100+ for the vet and have had to cancel additional plans while she heals at home.

My puppy has the best time there and everyone is so nice and really loves the dogs. It's a great…read moreplace to board your dogs or just go for the day.

Great place for my two dogs to spend their energy and come home happy and tired from playing all…read moreday. Always awesome when I need some place to board my dogs whenever I am out of town.

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

Employees have been so helpful loading my big pup into my suv when it was time to go home. I don't…read moreknow what I would have done without them. Brodie loves Camp Bow Wow, it's his home away from home and I couldn't be happier!

IF YOU HAVE A SHORT NOSE PUP, I RE-PEAT......IF YOU HAVE A SHORT NOSE PUP DO NOTTTTT TAKE THEM…read moreHERE!!!! They do not care for them, or look after them like they should. We have had a wonderful experience at Camp Bow Wow up until about 6 days ago, and we will NOT be returning. I dropped my French Bulldog off at daycare around 9am and picked him up around 2pm. Upon arrival, they brought him out and I noticed he was panting and breathing way harder than normal. I had never seen him breathe like this before. I was scared and asked the female staff member if she could bring out some water. She brought him water and then ended up bringing him a fan and wet towel to wrap him up in. I told the staff members that I was afraid he was over heating and going to have a heat stroke. They seemed unconcerned about it, and acted like this was normal since he is a frenchie. They never called me to inform me that he was over heating, and they didn't bother to take his temperature when I picked him up either. This is my biggest fear with having a short nose pup is him dying from a heat stroke. I ended up taking him to the emergency vet. $1,300 later ...they had to do blood work and hold my baby in an oxygen tank for 12 hours. The medical report showed that his temp was higher than normal and he was also dehydrated. I called the camp and emailed 4 TIMES OVER THE LAST 6 DAYS with no response from the camp director. I told them I wanted to see the tapes time stamped with how long he was playing in the out door yard. They claimed he wasn't outside at all and that he was "playing too hard" which I call BS. My dog lovessss being outside. Also, they say that the indoor play area is 74 degrees at all times but they leave the door open all day long. How is it 74 degrees if yall leave the door open all day long ? I have attached 2 pictures below. One) With the door being left open and my baby is in the orange collar. Two) With my baby in the oxygen tank at the emergency vet. He was also with the big dogs all day. If y'all noticed him playing to hard and getting exhausted why didn't y'all move him with the smaller dogs? A 45 pound frenchie doesn't need to be left with bigger dogs. I have requested compensation and the name of their insurance company. Camp Bow Wow, do something about this and make this right and I will change this review. This was completely unacceptable. We both know what happened here, and it was negligence on your end. I'm EXTREMELY concerned about all the other short nosed pups that you guys have in your care. Had I picked my dog up a few hours later he would have been dead on your watch!

It's a tough call on this place. We board 2 dogs, they stay together and have pretty much the same…read moreexact routine however we are charged double for one. One dog is 20lbs and the other is 50lbs. We are not exactly sure why one would be more than the other. Also, they don't allow pickups on Sunday so we are forced to board our dogs another night which is really disappointing. Why not set up a small window for pick up on Sunday with a small charge and maybe limit the check outs? You are there taking care of the animals anyway so what's the big deal? We would gladly look past the double charge for our larger dog if you could make an adjustment in your availability. But really, what is the difference in price for anyway? It's not like there was grooming, food or any other service that would require 'more' of anything....

We HIGHLY recommend Castle Creek Pet Resort in McKinney, TX! We have lived in several states so we…read morehave experienced many dog resorts for our dogs through the years. This is by far our favorite! The other dog resort that might come close is a similar concept outside Louisville, KY. Small high quality care not big business with volume discounts. There's a place for hug volume and big discount but I don't think my dog's care is that place. Castle Creek has limited people hours which helps to keep the focus on caring for our dogs. I'm so grateful for that focus! Yes, I would like to pick up on Sunday but we just plan our trips around the posted hours of business. We do NOT view it as a fault of the business. We actually respect the fact that they give their employees family time on Sunday. We ask the hours of operation so we know how to plan our trips and dog pick ups . Utah, Dez, Dayshia and the tech team in the back truly care! When we drop off our dog, who has separation anxiety, she cuddles into their arms peacefully. When we pick her up, she is happy to see us but not stressed at all from her stay. It's so amazing that we can leave her without concern of her separation anxiety messing up her intestinal track. She comes home healthy and regular! She is on a strict diet and they clearly carefully adhere to it! One last quick note: our little dog loves the people of Castle Creek, when she sees her overnight bag, she starts to do a dance and runs to the back door to get in the car! We are super thankful for Castle Creek Pet Resort!!!!

You will most definitely NEVER hear "The customer is always right" come out of the owner's mouth…read more She will do everything in her power to belittle you if you don't meet her standards. I had a horrible experience with this business and will be taking myself elsewhere.

I have been using All Critter Sitter's services to let my dogs out for over 7 years now. They…read morealways send out employees who show up on time, spend quality time with my dogs and leave a nice summary of the visit. I would recommend them to anyone who is looking for a trusting company to take care of any pets needs. Marc B.