what a refreshing, friendly, professional service. I think they were the best ever. very…read morereasonable prices, fast, thorough. 5 star

Ron Estes is a very good Plummer. He has helped me on a number of occasions with a variety of…read moreplumbing needs throughout the years. He has also helpEd me with an air conditioning problem. He is competent and practical. I highly recommend him From all my experiences with him. Steve J.

Actually fixing the problem and pretending like everything is fixed. Saved $30" on a plumbing job I…read morepaid $287.... ?They took out the old hardware and replaced it with new fill and flush valve. I'm STILL having the problem with the valve not staying down after flushing. Meanwhile the water is just running in the tank and I have to physically push it down after taking top off tank (every time)!!!!. The last gentleman told me my toilet is to old(2012) that's why it's not flushing properly.... I flushed the toilet to show him after he was Lollygagging on my property for an hour that it's not working he decided to gaslight( oh that's how you flush) me and left still with the same problem. Telling me I need to buy a new toilet and the reimburse me with the money I already paid. I should have been on top of the first technician since he left "whispering" it's all done while I played video games. I feel like my money was wasted. If my video would post I would definitely post

Pricing a bit high .. But they showed up on Time, did the…read morejob and left They r about 25% higher than others

My kitchen sink was clogging and I had no idea what plumber in the Springfield area was the best so…read moreI started going down the list: Ridings: 3 seperate charges and a fluctuating charge depending on what tools they use. No thanks Mike Williams: I hate when the receptionist is automatically booking my appointment when I haven't even agreed to anything. $59 charge just to get the plumber out there and they won't even give you an estimate so you're either out $59 or you're forced to use them and they can set the price to whatever they want. Very sneaky Easterday: 1 set price that was $150. Not bad, but I can do better... Ray's Plumbing: 1 flat price lower than Easterday. The guy said you get my plumber, his equipment for 1 hour, no other hidden costs. Plumber gave me a 30 min warning phone call. Arrived on time with another plumber on hand. Brought in a small machine and started away. Only took them 15-20 mins total and it was done. Very professional and courtious. 90 day guarantee gives me ease of mind as well. You have earned my future business.

this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

Installed a new HVAC system and a water heater for me, and they were very professional and did a…read moregreat job. Great customer service from beginning to end.

We've been customers of HR for 8 years upon the recommendation of…read more family members already living here. Outstanding service every time. Case in point: we had a problem with our humidifier recently. HR was out that day to fix the problem. Noah was an exceptional technician who diagnosed the problem and repaired it. Highly recommend this company.

One star is giving them too much credit. On 4.10.26 they came to my home to do a simple outside…read morereconnect of my sump discharge line. In short, they ended up going downstairs and re-routed the sump to my sludge pit and the line became disconnected and discharged water all over my basement flooring. Jake authorized me to contact my insurance company to bring ServPro out and stated their insurance would cover it working through my insurance. I got the mess cleaned up and when I had my insurance company reach out to theirs, apparently Jake Ray & Sons had let their insurance coverage lapse. After Danielle Ray stated that they would reimburse me for the bill at approx. $500 per month until it was paid off, they refuse to make payment. Of course, I paid them for the work they did in a timely manner, but apparently they don't have the same integrity and are ignoring their commitment. So, now it's August 1st and I have to go to Sangamon County Small Claims Court to recover the amount both Jake and Danielle said they would cover. I would never, ever, recommend their services to anyone. Keep in mind, they may still be uninsured and their most recent post prior to mine was well over a year ago.

Great work, accomplished in a timely manner, very reasonable price. Highly recommend.read more

Everyone from Sandy in the office to Nick & RJ who came out to fix my leaking toilet were kind &…read morehelpful. Great people and excellent customer service! Definitely recommend.

They were response, quick and budget friendly. I appreciated Matt's suggestion on how to address my…read moreplumbing issue.

Father & Son (Anthony & Chase) were my technicians who arrived to my house upon my urgent need of…read morelicensed plumbers!! These two gentlemen removed my faulty inoperable sump-pump, and successfullly had installed a brand new efficient model... after the old unit caused water to flood my basement. Anthony and son Chase worked hard & effectively. Do not hesitate to call Easterday Plumbing to care for household plumbing needs. You will be impressed with their loyalty, attentiveness & hard working ethics! Sincerely, Anthony Woodson

These guys are great! They are prompt, courteous, and someone I trust completely. I will call them…read morewith all of my plumbing needs. They took on a huge project for me that other plumbers said that they wouldn't bother with. I'm truly thankful for their help.

Have used this company many times in the past. Today it was an issue with the water heater. Ridings…read more promptly responded to my call. Alex came out on time, diagnosed the problem and quickly resolved the issue. Highly recommend this company for your plumbing needs.

Yes I am well aware of the other work that was completed and I am happy to pay the labor charges…read morefor work well done by a professional plumber. I am happy with the labor. The problem I have with this bill is the cost of the water heater that is listed. It is more than double the amount of what the actual cost of the same exact make and model water heater is (without a contractor's discount). Professional plumber know what water heaters cost and a professional should not charge customers more than double that amount as an "upcharge". I am happy to pay for work well done. I am not at all happy to pay double the cost materials.

He is very professional and knowledgeable, timely and has a good eye for vision and detail.read more

poor communication.. no show,,, texting only like teenagers... not worth the stressread more

We called Steve Ray Plumbing based on Yelp reviews and had a very good experience with our service…read morecall. We live in an old house so anytime we have a plumbing issue we worry about repair costs but this was not the case the day we called Steve Ray Plumbing. Two service guys came out and were professional and helpful. They took a look around and determined all we had was a grease clog in the kitchen sink. They got to work and within 10 minutes of snaking out the drain with the water flush, it finally did the trick and we had a free flowing drain. It's been about 3 months since the call and we have had no issue with our drain. Cost was around $300. Totally worth the price for service received. I would highly recommend using Steve Ray Plumbing.

These guys are the best. What had started out as a half day job, turned into a full day. They work…read morerelentlessly to get the large roots out of our sewer pipes. They had already replaced one section of pipe and 20 ft from that section, they ran into another plug of roots. It was a big job, but they got it completed. BRAVO