Pricing a bit high .. But they showed up on Time, did the…read morejob and left They r about 25% higher than others

WAY overpriced. I will never do business with this company. What a complete and total waste of time.read more

this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

DIY gone wrong. I tried to switch out the water mixing cartridge in a shower and due to some…read morecalcium build up, it wouldn't budge. I put it back together, but the water would no longer turn off so we had to keep the water to the entire house turned off. I called Ray's and they were not able to come out that night. The next day they were there within an hour of calling them. An hour later they had it fixed completely. The competition came out the night before and talked about putting valves in the basement, tearing out a bedroom wall to get to the back of the plumbing, and cutting through the shower wall! I knew this was not required because Ray's had switched out the other cartridge just a few months prior to this incident. The competition told me the cartridge was stuck and he may not be able to get a part since it was 8 p.m. He looked up the part and said it would be about $500 for the part and around the same for labor. I told him I'd call another plumber and deal with the mess in the morning. The competition charged me $189 to do nothing. Ray's charged me a total of $200 for parts and labor. I will never attempt plumbing DIY again and I will never use another plumbing service!

Great work, accomplished in a timely manner, very reasonable price. Highly recommend.read more

One star is giving them too much credit. On 4.10.26 they came to my home to do a simple outside…read morereconnect of my sump discharge line. In short, they ended up going downstairs and re-routed the sump to my sludge pit and the line became disconnected and discharged water all over my basement flooring. Jake authorized me to contact my insurance company to bring ServPro out and stated their insurance would cover it working through my insurance. I got the mess cleaned up and when I had my insurance company reach out to theirs, apparently Jake Ray & Sons had let their insurance coverage lapse. After Danielle Ray stated that they would reimburse me for the bill at approx. $500 per month until it was paid off, they refuse to make payment. Of course, I paid them for the work they did in a timely manner, but apparently they don't have the same integrity and are ignoring their commitment. So, now it's August 1st and I have to go to Sangamon County Small Claims Court to recover the amount both Jake and Danielle said they would cover. I would never, ever, recommend their services to anyone. Keep in mind, they may still be uninsured and their most recent post prior to mine was well over a year ago.

I contacted CK Home Improvement after a fire in my mobile home. The professionalism of these…read moremaster craftsmen exceeded all expectations. They went above and beyond and gave me a renewed love for my home. Im planning my "reveal" party now!

From the owner: CK Home Improvements is a remodeling company offering affordable services to residents in central…read moreIllinois area. Call now for an estimate: 217-904-5200.

Everything was great on time and quick technician was knowledgeable and helpful. Reasonably cost…read morefor service

Avoid! Incompetent billing department and and comically high pricing. Look elsewhereread more

Most impressed! They responded and finished quickly. We had Just moved in... We had a popping…read moresound in water heater and knew it needed replaced along with a few other things. They were able to replace water heater with new tankless water heater, put in water softener all in a very tiny closet in bathroom. Installed reverse osmosis filter system in kitchen, install new toilet, tub/shower fixtures, and outdoor spigots. Price was fair but, it did include the Priceless Service Talent of Dakota, Amos, and Colby; who were outstanding! Always answering my questions, quick quotes, and great service. Job well done! Thank you. Would highly recommend them!

Leith did an outstanding job getting our leak fixed! It stated with a collapse of the ceiling…read morebelow the upstairs bathroom. Doing the clean up we could tell it was the drain pipe but the lathe blocked our view. This was on a Sunday night so we called and left a message to be sure to get on it first thing Monday. They called us first thing and were out to the house by 8:30 AM. They opened things up and found the leak. The house is very old so the pipes and access were tricky. But the job was completely finished by 4:00 PM and everything was cleaned up and back in working order. Nate even came back the next morning to check on everything! What a great, friendly and responsive company. Thanks for all your help! We felt the cost was very reasonable to given the amount of work that was needed. Well done!

Asked for a plumber to turn off my boiler . We both decided to leave the boiler on which made more…read moresense . They sent me a charge for the boiler that the plumber never turned off . I called and they stated they would give me a call back once they reviewed everything. Today I called to schedule an appointment and was asked to pay that same bill . I stated I don't mind paying if you come and turn off the boiler now since technically nothing was done that day . He stated he would remove charge and to never call them again . Yes this service is terrible and unprofessional.

Do your research. Rates $120/hour. My fault for not asking. Job ended up taking almost 7 hours…read more Leaking faucet doesn't leak now but for that price I would have bought a new tub instead. I see here that the shop is union.

These guys are great! They are prompt, courteous, and someone I trust completely. I will call them…read morewith all of my plumbing needs. They took on a huge project for me that other plumbers said that they wouldn't bother with. I'm truly thankful for their help.

I have been using Easterday plumbing for some years now. A recent plumbing problem prompted me to…read morecall Easterday Plumbing again. I got the same courtesy treatment from your staff. I was most impressed with Aaron, who fixed me up right away. He was professional yet patient with me in explaining what my problem was. He seemed to be a positive person who wanted to do things the right way. I have other plumping work that will need to be done. Yes, I will be asking if Aaron is available.

These guys are the best. What had started out as a half day job, turned into a full day. They work…read morerelentlessly to get the large roots out of our sewer pipes. They had already replaced one section of pipe and 20 ft from that section, they ran into another plug of roots. It was a big job, but they got it completed. BRAVO

Was not happy. Asked for a rooter (auger) from person on the phone and they brought out a sewer…read morejetter which was a minimum of $300+ dollars. Paid them the trip charge of $40 and sent them home. Would not use again!!!!!

Lysle was awesome. Less than 15 minutes after I called the answering service (after hours, Friday…read moreevening) I had contact with the repairman (Lysle). He arrived 20 minutes after that. He diagnosed our issue and came back first thing the next morning to complete the repair (we needed to let ice melt overnight). Great service and very reasonable prices. Thank you! And a special shout out to Lysle (forgive me if I spelled it wrong)!!!

DON'T WASTE YOUR TIME! TERRIBLE EXPERIENCE! BECKY THE RECEPTIONIST HAS POOR CUSTOMER SERVICE, RUDE,…read moreAND VERY UNPROFESSIONAL! I scheduled a morning appointment for an ac install. We waited no one showed! I called within that same hour asking if someone was on the way because we were waiting. Becky said she will send someone but couldn't give me a time. Who does that! She didn't even have the courtesy of telling me why no one showed! I ask if she can't give me a time can the tech call at least 15 mins before they arrive. No one showed! No one called! I called the next day to see why no one showed or called. Becky gets on the phone screaming, yelling, and acting very hostile stating they came out 4 times and wouldn't allow me to get a word in! Who actually comes out 4 times and do not bother to pick the phone up once! LIES! We were there and waiting! I ask to speak with the manager and conveniently no one was around! Horrible experience! If you need immediate assistance you'll be very disappointed! I'm beyond disappointed in their service and mistreatment!