Issacs helped me out the same day. Left a msg, Got a call back. Knock on the door faster than I…read moreexpected. Serviceman recharged and cleaned the A/C condenser and cleared a clog in the water supply for whole house humidifier. The price seemed fair enough to me. Probably get it back in lower utility bills in a year or two.

Our furnace stopped working this morning. A friend recommended Isaacs Refrigeration. I gave them a…read morecall and they were able to squeeze me in. Matt was able to figure out what was wrong and had my furnace going in no time. I couldn't be happier!

Unethical upselling practices! I scheduled them for furnace…read moreand plumbing to fix a pipe that busted and leaked when our furnace failed. We recently closed on our home and haven't even moved in yet. When two workers came for the furnace and found water, they cancelled themselves AND THE PLUMBER, refusing to help pump out the water unless I signed a contract for $7-14K in repairs right then. They wasted valuable time knowing that an upcoming severe freeze warning could cause further damage to my home. I immediately scheduled on line to have them come and pump out the water and there was same day availability. They cancelled my service call because I hadn't signed the contract, which they never even sent out. They were greedily trying to upsell me when I was under pressure and cost me valuable time. That's unethical and it made them lose my business.

Called on Sunday regarding my furnace going out and Magda came within an hour. very professional…read morequick service .

We have been using Weidner Refrigeration for over 17 years for our installation and maintenance of…read moreour geothermal system. Their customer service has been outstanding. They have come out on holidays and same day service if it's been an emergency. Our HVAC went out during of the hottest days this year and their technicians came out within a day and replaced it within a few days.

For the last five years, I've had to call Weidners out of Divernon every summer because my cooling…read moresystem was not cooling my house. They came out and would make some lame excuse but never could find the problem of course I was still charged for their service. Three years ago, they supposedly put in a new unit which cost me $2400. Then another three years had passed, and the compressor went out which turned out to be holes in their hoses, which they did not catch. so they replaced the compressor and hoses compressor was still under warranty. They said it was covered. I received a huge bill for 925.00 out of the blue so I called them because I thought everything was covered. The secretary advised that the only thing covered was the part, the labor and everything else was not covered, but no one advised me I would be getting that high of a bill and I am 79 years old on a fixed income. I think they're business practices are terrible and I will never use them again and I will advise everyone that I meet and will listen to me to never use them rip off artists again.. People should not take advantage of senior citizens that is wrong on a whole new level.

I hired Aire Serve Springfield, IL to furnish and install an AC condenser, coil, and fabricated box…read morefor my 950 sq. ft. mobile home. After the installation I noticed the exterior disconnect was installed behind the condenser, the line set not supported from condenser to interior unit, drain line not present, floor penetration not properly sealed, no permit. I spoke with Joe and Jill and they explained they would send the technician out to correct the deficiencies. Jill squared away the permit. The technician came out to relocate the disconnect, install two support straps for the line set, sealed the floor penetration for the line set, and a surprise pvc drainage line installed for condensation. The city of Springfield, IL inspector came out and noticed the condenser was not level and the code required safety caps were not installed on the refrigerant connectors. Apparently, code required for theft purposes. Aire Serve was very responsive with scheduling the technician back for eliminating the code violations. My suggestion to Aire Serve is to educate/retrain technicians on industry codes. Three stars for a basic installation to take three trips for code compliance and for the technicians parting words "Try to have a good day."

I called about a repair on my furnace. We had a poor installation, and the inspector asked for…read moresome repairs. I was told by Air Serv that no one could pull a permit for an existing furnace, and that I would have to replace the entire furnace and air conditioner system. I told them that the inspector specifically asked me to have licensed HVAC guy pull a permit to have it repaired - it was mostly an issue of placement - and they tried, again, to sell me on a whole new system. They were polite about it, and if you want a whole new system, maybe they're great. But repair was not something they were interested in.

Called them out because I was without heat. My boiler is brand new. I asked several times what was…read moregoing on and never got an answer. One worker told us one of the parts isnt the reason the boiler isnt working but he replaced it because a new one would be better. (He told us this after he had already replaced it, with out giving us the price... even though I asked for a price several times.) They also created a buzzing noise and explained "it's not bad, just annoying " and left it this way. A month later I got a bill for $1.5k not far off from the cost of replacing it all together. Now I have to pay someone else to come out because I dont trust that they did the job correctly.

From the owner: Since 1947, Brennan Heating & Air Conditioning has been a trusted presence in Jacksonville,…read moredelivering premium comfort solutions. As your all-in-one HVAC, plumbing, and sheet metal contractor, we specialize in a full spectrum of services, including furnace and AC repair, new installations, and comprehensive air duct cleaning. Our expert team is dedicated to enhancing your home's indoor air quality and ensuring your heating and cooling systems operate efficiently. Experience reliable, top-tier service that keeps your space comfortable year-round.

We had a new A/C unit installed by DJ and I knew we were in trouble from the beginning a (4-5 hour…read morejob took 3 days with DJ and an assistant) it has had the freon slowly leak out over and over again. He kept coming back to fix it but never got it right. It's now been nearly 2 years of this and I told my husband to pay someone who knows what they're doing. We spent over $700 to have them correct DJ's error. I contacted DJ and his wife in hopes that they'd reimburse me sine it was DJ's poor workmanship causing the bill, I got the run around then was finally told that they'd fix it since it was under warranty. The only way they could fix this would be to reimburse us but they refused. PLEASE pay a little more and save yourself the headache, using DJ will cost you a fortune in the long run We've had huge power bills due to our A/C being low or out of freon and us trying to use it. My parents own an A/C business in another state and had to talk me through finding some of his leaks & errors. I have NO idea what I was doing and could find some of the issues with my parents help so I'm assuming he isn't professionally trained. They were never rude or anything they just don't know what they're doing.

I am a property manager in Springfield and used DJ Trumpy, owner of Trumpy Heating & Cooling as my…read moreon call maintenance man for a very short period. At first he started out strong, then he wasn't able to get to jobs while telling he was. I asked DJ to purchase a used refrigerator and new window AC unit for one of my units. He billed me for the items and I paid for the items but he never delivered them. I requested the owners money back several times and DJ ignored all my calls. I called one last time to say please return the money before I take action. He again did not return my call. DJ is not an honest man and would not trust him to handle any of your repair needs.

Was quoted a wrong price on water heater repair.They promptly called me back with a correct…read morequote.They repaired water heater the next day.

Had them come out and replace a warrantied part. Charged over 800 dollars for "labor". Took them…read moreless than 15 minutes to replace said part. Communication is also terrible. They never call back when they said they would. Didn't tell is the final price until after we signed and gave them our card. Total scam artists, I would advise anybody else to avoid this company unless you like throwing your money away.

We woke up to our furnace not working, in December. They had a service person out here the same…read moreafternoon (within hours). They were able to diagnose, attain and install the proper part to get us back up and running. We have used this company several times with nothing but positive outcomes. Local company, responsive, and competitive pricing. Definitely recommend and will use again.

I'm a property owner with several rental properties, this company is overcharging & does shoddy…read morework, I do not recommend.