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Karen's Sweet Confections

4.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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9 years ago

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Savvy Cakes and Legendary Sandwiches - Butter bars...bites of heaven

Savvy Cakes and Legendary Sandwiches

4.8(42 reviews)
13.6 mi

I have eaten at Savvy's since the 2nd day they were open. I eat lunch there at least once a week…read more Breakfast too. I simply love their food and they deliver, which unless you want a crappy pizza, is unheard of in Statham, GA. Today I placed an online order for breakfast. The same breakfast I've ordered dozens of times. When I got home, I found the order was wrong. I immediately walked back and asked for it to be fixed. To my surprise the employee behind the counter told me I was wrong. She said, I got what I ordered. I said I've ordered this many times, it comes with egg and cheese. Then she said she'd fix it. I spent years in the restaurant business. When an order is incorrect, you remake it. Period. Instead they added the missing elements and gave the order back. I didn't know this til I got home. The bacon and bagel were cold and congealed. I walked back. Things really fell apart when I returned. I asked for it to be re-cooked. I asked for my money back. I asked the young lady to look online at what the sandwich was supposed to have. All I got was attitude and arguments. I admit, I got pretty upset. She kept saying she didn't like like my tone. I kept saying, 'then treat me like a valued customer.' I left the store without my money or my food. An hour later, a policeman shows up at my door. Are you kidding me? He was very understanding and said I was welcome back in the store and that the owner wanted things to remain civil. I wish the owner had been there at the time. I fully admit I could have handled the second visit better, but there's a way you handle customers and not a single employee in the restaurant knew how to do that. I'm not sure I will return to Savvy's. I simply don't want to engage with those two employees again, especially since they clearly don't know the menu or the online system. It's sad really. 4$ worth of food re-cooked would have sent me happily on my way. I'm sure those two girls are calling me a Karen right now. I'm willing to wear that badge proudly in the name of good customer service. Let me remind you again, I left without my money or my food. My money was refunded later that day.

The ambiance is lacking any distinctiveness. It is clean and functional. The staff are friendly and…read morewelcoming. The atmosphere is relaxed and casual. The wait time is a bit long owing to a lack of staff in the kitchen. The best item on their entire menu is their Reuben sandwich. It is outstandingly delicious and well made. The remaining items seem rather pedestrian.

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Savvy Cakes and Legendary Sandwiches - Their 50th anniversary cake

Their 50th anniversary cake

Savvy Cakes and Legendary Sandwiches
Savvy Cakes and Legendary Sandwiches

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Karen's Sweet Confections - desserts - Updated October 2026

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