I am a professed anti-dentite. I have had several miserable dentists in a row and this time with my most recent dentist, I was being railroaded into having a root canal without any discussion about what was going on. Making matters worse the guy tried to funnel me to his wife to do the root canal. I was livid and said absolutely not. I looked her up online and she had terrible reviews with horror stories of botched root canals and also found that she was not a trained endodontist. I drew the line there and requested a list of endodontists from my insurer and did extensive research.
Dr. Karen Gear had impeccable reviews and glowing references. I figured if anyone was going to help me get through this process without looking at me like a walking piggy bank, she was my best bet.
Dr. Gear did not let me down. She listened to my concerns and was very sympathetic to my uneasiness. She explained everything that was going to happen, was extremely careful throughout the procedure, allaying fears and apologizing for every required needle prick and prod. The office staff were super helpful even though they had to struggle with the referring dentist who I was now preparing to leave. Dr. Gear's assistant even recognized me walking into the building, remembered my name, and chatted with me in the elevator. The professionalism and courtesy couldn't have been better and made the entire process more comfortable.
Dr. Gear's office is immaculate. Not enough people talk about the condition of the offices in reviews, but I think it says a lot about the practice. Dr. Gear is technologically inclined and uses digital records, along with photos to verify client identity, and super fast digital x-rays (instantly up on the monitor for her to view rather than having the photos processed the old way) all at her fingertips from anywhere in the office. She and her assistant were having a discussion about a new piece of equipment they recently bought and tried but how they preferred the older one for a number of reasons: this tells me she cares about what she is doing and is making informed decisions in her clients' best interests. Also they let me watch news during the procedure to help keep my mind off what was going on.
I cannot thank her enough for the great work and care she showed me. Every other client I saw at her office during my two visits were glowing and smiling and it felt as though their experiences were just as positive as mine. read more