1. Karen Cleveland

    1. Karen Cleveland

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    Karen Cleveland

    5.0 (1 review)
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    14 years ago

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    Bark Park Inn

    Bark Park Inn

    3.8
    (49 reviews)

    Here is our story... We were in the process of buying a home, anyone who has purchased a home,…read moreknows there will probably be some delays. We are a family of 5 with a 10 month old rottweiler... And we were HOMELESS. we had no where to go until the paperwork was done... We were out of options, hotels don't want rottweilers.. Too "dangerous".. I was DESPERATE... After yelping and a few phone calls, I called these guys. Let me say... The woman who answered the phone was just marvelous. I was at my wits end. Panicking.. My husband and I haven't slept in a couple days. Living separately for a couple of days.. My poor puppy was on edge.. I didn't know what to do. The woman I spoke with eased my spirit in more ways than she could ever know. A half hour later... After getting his shot records we drove to Bothell... At first.. I was skeptical, mostly because I've never been away from my puppy... My husband took him in. Had a mini tour. Purchased extras. Walking. Play time.. Blankie and meat and rice. We were relieved... He was safe... We could stay in the hotel and sleep... Until our paperwork was signed. We were without my pup for 4 days.. We called daily and was given a report on him, I felt like a bad dog mom. Finally. My puppy came home... And he was HAPPY. he got bigger and was less aggressive now than when he went in for boarding. I am so happy that I found this place. My puppy is happy and was safe while we figured out our paperwork.. I am entirely GRATEFUL for this place for giving me peace of mind and HELP when I needed it the most. THANK YOU!

    2 out of the 4 times we have used Bark Park Inn, our dog has come out with an injury. Both resulted…read morein vet bills total over 2k. 1st was a really bad limp from hurt paw. We didn't think much of it. Stuff happens. 2nd was the worst ear infection I have ever seen. Clearly bloody outside and inside his ear. He was crazy scratching. Neither of these visits did we get a call from them letting us know so we could take action earlier. Our dog was clearly not walked or looked after on either of these visits. Unfortunately we will not be returning, and I recommend that you try another place first.

    PetSmart

    PetSmart

    2.9
    (176 reviews)

    Big location. Carry a lot of products other facilities have stopped. They have plenty of parking,…read moreand convenient spots for pick up. Although people use it for regular parking. Grr. Staff is always helpful, and friendly. Although I still miss staff from my old location. Their check out is faster and there's always 2 people. Love their big adoption events. I see people adopting often. Banfield works good inside better than in other locations. I still have to try this grooming salon. I can say this location is a good finding for us :)

    I ordered my dog's medication through PetSmart because their website said the medication will…read morearrive in 2 to 3 business days. Per the USPS tracking, the medication will not arrive until a full 5 business days. It took PetSmart a day and a half from printing the shipping label to actually dropping the item off at USPS. As a large company, you would think that they would have a more efficient system to get items to the mailing facility. I understand the shipping policy said "most orders", but you would think that PetSmart would have enough sense to prioritize mailing MEDICATIONS but I guess in their eyes medications are not important. This was my first time ordering from you and it definitely is the last time. So you're asking what could improve? If PetSmart cannot adhere to their own shipping policy, especially regarding medication, they should probably change it as a create an unrealistic expectation for the customers. I am beyond annoyed!

    Karen Cleveland - petservices - Updated July 2026

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