Worst customer service ever. They try and upcharge for everything, I asked technician why my pool…read morewas so high and he said due to rain. Then i get a $2000 water bill because auto fill broke. I was working with water company to prove i was addressing and wouldnt submit scope of repairs just an estimate with scope of fix auto fill. They charged a fortune for a substandard "fix" that wasnt anything like what i had originally. Before had a valve sticking that they said needed to be replaced for ~$700 and i found exact valve on Amaazon for $65. They used to have a great tech but he retired and the owner and staff are the worst possible. Do not use unless you like extremely costly service and terrible communications. Jim McDonnell

Hired these folks to service a salt pool . From the beginning, they never serviced it correctly …read more I have cameras on property. I would see the technician walk back to the pool empty handed most of the time . come back in five minutes and take off. Next I pleaded and paid more for better service/ chemicals whatever, their techs were just simply not capable of testing the pool and keeping it maintained properly. I had to clean filters myself . My experience was not good at all. BTW, I was adding chemicals behind the techs, they very well may be keeping the chemicals and doing some other work with them, that's not my business. What is my business is how they maintained the pool. Would not recommend them at all.

I had Pool Service Unlimited install a new pump,heater,and upgrade my Aqualink system. They did an…read moreawesome job and the quality of their work was impeccable. Armando did a great job and helped me set the system up on my phone. Armando cleaned the whole area when he was done and just did a fantastic job start to finish

I have been using Pool Service Unlimited for over 6 years. They are the most responsive pool…read morecompany we have experienced. Weekly cleaning and maintenance with the same person. Also as the pool is 20 years old, we have had their service team replace pumps, lights, skimmers along the way as well and always satisfied with their service and their prices. Very reasonable. You have our business forever. Thanks Steve, Joe, Osmany and the whole team.

Joe is absolutely amazing. He assisted my husband and I with simple instructions for maintenance…read moreand general operation of our filter for our salt water pool. I called and Joe came out the same day to "save the day" for us. We highly recommend Joe and Native Water Pool Service!!

We just had a Complete Pool Equipment replacement done. Joe, the Owner, did a fantastic job. New…read morePool Heater, Filter, Pump and Salt Chlorine Generator, valves, etc. We couldn't be more pleased with the installation and highly recommend Native Pool Repair! Two thumbs up!

Have been an exclusive customer with Edgewater for 3 years. Up until about 4 mths ago, highly…read moreprofessional and responsible. Now unfortunately the service is unreliable and the back off staff is inconsiderate and rude. Have been dealing with a gas heater repair from early January. Despite multiple calls to check on the status of the part which were all met with "we do not view tell the mail", I come to find out the replacement part sitting at another facility for weeks. No apology but simply an under-experienced heater tech replacing the so called broken part. Two days later the pool was still not getting warm and the heater tech came back out and told us that "we didn't know how to run the equipment." The rude nature of the discourse caused to to place several calls to Colton and his "assistant" with no call backs. We are on 2nd messages to Colton directly and 3 messages to Kat with not so much as an email. We have very luckily found Pool Troopers and they diagnosed the problem and had the heater fixed in 2 days. The pictures of the broken part is attached. Edgewater charges for incomplete repair service to keep ratcheting up home calls. Be very careful how much they charge. We are filing a complaint to the BBB and Collier County to make sure no one else gets the run around.

Edgewater Pools came out & repaired the issue quickly. Customer service responded promptly &…read moreprofessionally. Overall a very good experience, I recommend this company for quality service!

Excellent and responsive customer service and great prices. My pool has never been as clean nor…read morethe water clearer.

Thank you Summit Pool. We asked you to replace our pool tiles (existing tiles starting to…read moredelaminate) and we are impressed! You were responsive and courteous and the results look great!

Nassau Pool Construction, who initially installed our pool, came out within 5 days of calling them…read moreto fix an ongoing light issue we were having. They were very friendly, responsive and professional.

Great company, from designing pool to construction and service. Working with Mark was a pleasure…read moredesigning our pool. They used quality materials(the pool surface is warranted for life while we own the pool) and very talented employees working on the job. The also did our pavers and our screen enclosure. Everything was exactly as de signed. As far as service we had a pool light that we thought wasn't very bright. Two days they came out and changed the light... no questions just did it. If you want quality and service call Nassau.

Gerald is quite possibly one of the kindest and most thorough service technicians within this…read morecompany. From the lead to the installation to Gerald now working for over a year in this pool weekly, I cannot stress how amazing my pool looks and feels. The ability to have the same technician with this type of knowledge day after day and year after year - speaks to how special this company must 1) treat its employees/contractors; and 2) treat the home owners. Gerald is one of the family and while the substitutes ( eg. if he is unavailable or breaks his arm) did a great job- they cannot compete with his care and respect.

Our pool tech Tim is friendly and dependable! He keeps us updated on problems. He is willing to…read morespend time with questions and teaching us about the pool.

they do an exceptional job maintaining our pool. they always do the entire checklist, every week,…read morewhich may appear to cost more, but in the long run it is much cheaper!

They do a great job. I've used them for about a year now, and my pool looks great. A+read more