I only made a phone call! However, when Joe got the message he realized I had likely called the…read morewrong number. He was right. What happened next, I didn't expect. He called to tell me!!! He took the time to leave a message when I didn't answer. I can only imagine by this class act that his pool service is the same!!!

We recently hired a new pool company to service and clean our pool. They do an excellent job! Our…read morepool has not looked this good in 3 years! We were having some issues and they came and immediately knew what the problem was with our pool. The customer service is beyond measure! They are prompt to respond to any questions or concerns. We were thrilled to find them in Bonita Springs.

Alpine Pools renovated our 20 year old pool and the finished product is gorgeous! We had…read moresandblasted marble installed for the decking and a beautiful water feature added. There were some construction hiccups along the way, but Deyber made sure it was corrected and we are very happy with the end results.

Highly Recommend! He performed SAME DAY SERVICE on my pool pump repair. Great work and a nice guy…read moreto boot! The price was very good too!

Excellent and responsive customer service and great prices. My pool has never been as clean nor…read morethe water clearer.

Thank you Summit Pool. We asked you to replace our pool tiles (existing tiles starting to…read moredelaminate) and we are impressed! You were responsive and courteous and the results look great!

Bradley is a licensed contractor which means a lot to me and my husband. He is exceptionally…read moreknowledgeable and has helped us with everything related to our pool, pool pavers, and pool equipment. Bradley has great work ethic rarely seen today and in SWL. We can't thank him enough for his dedication and help before, during, and after the hurricane/flood. Brandon is also very good and provides friendly and professional pool cleaning service.

They did a beautiful job, he was very professional and took time explaining how our pool equipment…read moreworks. We highly recommend ultimate pool care to anyone who is in need of a hard and dependable worker.

Have been doing business with Pool Pro for about 4 years now. They have resurface my in-ground…read morepool, install a new salt water system, new heater and a pump on my 26 year old pool system. I am very please with their work. Very professional. They also helped me when we lifted our ground level home because of damage suffered from the 3 hurricanes. They came out and removed all my equipment and stored it in their shop while our house was being repair. That was service I never expected but Joe and his crew and the best. We also use them for our weekly service and are very happy with the water treatment they provide.

I would highly recommend Pool Pros Inc of Fort Myers that just completed our Spa tile/coping…read morerepair. Dan Sheppard the General Manager oversaw the project to repair our spa and Marcello, Jim and PJ were very knowledgeable and provided top notch work and service. Thank you, Jane W.

Celebrity Pool and Spa helped design a pool for us and then inexplicably stopped responding to all…read moreemails and voicemails. My wife and I were nothing but nice and polite to them, did not ask too much of them, and provided all the information they asked for. In my personal opinion, any company that would treat potential customers so unprofessionally like this shouldn't be trusted, particularly with a $100,000-plus investment. Moreover, they were extremely slow to respond most of the time, even in the beginning. We had to follow-up repeatedly. They had no respect for our time which is highly unprofessional. I also didn't like how the owner wouldn't quote a fixed price. He wanted a deposit and said he would likely increase our price before he started our pool, blaming inflation but not offering clear assurance in our minds that any price increases would simply be pass-throughs from his suppliers. My wife and I were worried that he would use this as an excuse to extract more profit from us after we put down the deposit. He told us twice that we'd have to just trust him on how much he could/would increase our price. Not very reassuring. Now we have to start all over with a new brand pool company. Very disappointing. Based on my experience, I would strongly advise choosing another company.

We have had numerous issues within our 12 month warranty. Each time, Shane Mirise, owner, refuses…read moreto come out and look. The leak problems have been ongoing for 9 months.This last time he sends me the bill after repair service found out his people moved pipes and didn't cap the pipes. I have filled the pool twice with chemicals and he never offered to pay for that inconvenience. It always comes down to $$ for him. It all went wrong when I complained that his tile guy was burying all the broken travertine in my yard! After that the tile guy took a hammer to my gutter downspout. He also left so much paper trash and food containers that I filled up 2 large black trash bags with it. When grading, one side was one foot shorter than the other. Shane argued until the fence guy told him EVEN a fence could not be installed on that uneven terrain. So then he covered the top soil with FILL DIRT and rocks where the grass and garden were to be planted and IN the 7x12' Planters. This makes it difficult to plant and grow anything. We noticed the LEAK a few months after completion. Shane sent 5 different subcontractors out and it was still not fixed. Finally he called Pool Solutions who said it was his fault for not capping the pipes. Then Shane refused to pay the bill for $294. I still have 3 months left on the warranty. Another problem was the pebble finish coated a light which made the light crack. Instead of handling a problem, one time Shane told me to call one of his workers, Nick, myself saying "That's on Nick." Pool repair company said our AUTO Fill installation was a joke and that was after Shane sent 3 people to suppposedly fix it. Shane says he always has problems with those and probably won't install them in the future, rather than learn the correct way to install. He alson told us he underestimated the cost of our planters, probably why he won't hold up his warranty. Classic Shane: Blamer, trying to pin bill on others; poor follow up, few inspections after subcontractor finishes (3 visits in 12 weeks), poor communication (didn't order salt for pool service until 3 months after install, then told me to dump it in a day before they drained it for the first leak repair; Tells me to keep hose running when leak is pouring out of back of pool.), won't visit to diagnose problems, handles customer service like a call center except the questions are accusatory. We were very patient along this journey and treated very poorly.

they do an exceptional job maintaining our pool. they always do the entire checklist, every week,…read morewhich may appear to cost more, but in the long run it is much cheaper!

They do a great job. I've used them for about a year now, and my pool looks great. A+read more

Quality repairs and expert, honest advice Ted's pool repair…read moreprovides fair and responsive communication, quality repairs and expert assessment. When we first bought the house, we had the hot tub resurfaced and received a great job at a reasonable price. After Ian, we needed help and received a quick response and a great price. This time turned out to be a quick fix. No upsell or pressure just what is actually needed and peace of mind. I won't call anyone else.

Ted's Pool Services is fantastic. Our pool is nearly 55 years old, and we had cracks in the walls…read morewith plant life growing inside -- Ted cleaned and sealed them, and cored two new jets with new PVC lines to the pump. He's been working on pools since he was a teenager and it shows; he explained everything as he went, never in a pushy sales way, just genuine knowledge. He also worked with us on cost in a way that felt honest, not gimmicky. His wife Sherry runs the office and is always friendly and helpful. If you have an older pool and want someone who truly knows what they're doing, this is your team.