Alpine Pools renovated our 20 year old pool and the finished product is gorgeous! We had…read moresandblasted marble installed for the decking and a beautiful water feature added. There were some construction hiccups along the way, but Deyber made sure it was corrected and we are very happy with the end results.

I contacted Alpine Pools thru Yelp with quick quote response able to do next day in replacing a…read moreHayward sp-540 pool light. Family are happy campers with multi color led & service provided. 2 thumbs up!

We recently hired Sebastian with Tiburon Pools & Spa to do an acid wash of our pool and to regrout…read morethe tile. We were extremely pleased with the result and Sebastian was great to work with. He was kind and patient with all my texts and questions throughout the process. He texted to check on our satisfaction following the refilling of the pool. He is young, but extremely professional (beyond his years). Although Sebastian does not service pools in our area, he gave me helpful feedback that helped us to recognize areas where we were being overcharged. He did not attempt to influence us to make a change in our service, but when I asked for a recommendation, he offered one. Thanks to Sebastian, we are saving money each month. And he charged us half of what the other company quoted us for the acid wash. Because no one can guarantee to remove every stain (without completely resurfacing), it was a hard decision to spend so much money. But because he offered a more reasonable price and was confident he could considerably improve the pool's appearance, we decided it was worth the risk to try. And we're very glad we did. I would say that the surface is 75-80% improved in its appearance. It looks clean again. And the grout turned out beautiful. (We bought our home from someone who had maintained the pool themselves and apparently didn't keep the chemicals balanced properly, which led to the discoloration of the surface over time.) I'm glad we found Sebastian and would have hired him in a NY minute to service our pool if we were in his service area. We were very impressed with him; his professionalism and his helpfulness even beyond the work he was hired to do for us.

From the owner: Here to help you enjoy your pool stress free!!read more

I had a cracked union coming out of the heat pump and it was leaking water bad enough that my…read moreregular pool guy turned off the system and left it in service mode. I called texted Joe @ JM Pool Service and he had me fixed and back in business in under 24 hours. This was on Labor Day weekend, too! Didn't gouge on price and the guy is very friendly and knowledgeable. Just what you want in a pool service outfit! Thanks for the quick fix, Joe!

TodaY 7/5/24 MY POOL PUMP stoped working ,,I called my regular guy…read morePlastners but they could not have a tech come out till next week..which did me no good...to the rescue Jm Pool Service and Repair. called them Joe came out within 2 hours like he said fixed my pump easily with his knowledge and was quite reasonable, also professional he fixes pool pumps and associated equipment ...Joe Cell (585) 472 4528... tell him Jay from Quarry recommended him...

very poor service . Their technicians don't know anything about pool service . The new technician…read morejust added cya grahu to my pump basket instead instead of skimmer basket .the granules should never put in the pump basket . Causing damages to the impeller and pump and blocks the flow . They haven't reached out to me at all about this. . The guy was just hired and doesn't understand or speak a wo of English no wonder he mixed up .

Hello, This is from my mother Caroline BONAVICO…read more Hello this is Caroline Bonavico speaking I am contacting you because I have found another pool company your company has been very dissatisfying to me. I would like you to take my credit card off file. End of story... And I am on the telephone now with you people and by the way I am still holding for an hour and a half this is ridiculous. today is Friday when I called you in Naples and the answering machine said the pool company was closed today today is Friday. PLEASE answer your phone We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We no longer are satisfied Who is your service we have gotten a new pool company we're tired of being hung up on hung on for about two hours not getting anywhere what the H come on,... This is not how you treat a customer that's been with you since we own the house from a year and a half. You should be answering the phone or having somebody call you back this is unacceptable. We have found a decent pool company that came to our house and thank God for them, they cleaned everything!!!!! Hey by the way we're getting a pool heater from them within waiting for you guys to help us is like Watching paper wallpaper paste dry!!!!!!!!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!!

I had a problem with my water feature and had no clue. They came and fixed it in minutes and it…read moreworks BETTER than it ever did! Thanks!

Best service! We called with issues we have battled with our pool for over a year. They fit us…read morein, came out and in 2 visits turned our pool around. We are blown away at how great our pool looks! Good service, good price but amazing work!

Jeff Wilson Pool Service is second to none. They have done a great job maintaining our pool for…read morealmost 20 years. Our large pool is open air and they keep it sparkling. The tech that takes care of our pool keeps it clean and advices us if there are any concerns with equipment, water level, pool light, etc. When we needed to re surface our pool, we used Jeff Wilson Pool Service and they did a magnificent job. Our favorite in Jeff Wilson management is Noah who is smart and strategic. You can count on the people in the office as well. Mary, Theresa, and Colby are just some of the staff who are helpful and quick to respond.

Would not recommend this company. I experienced awful customer service working with Colby Rieger…read more If you are a new customer I would think twice before using them.

Thank you Summit Pool. We asked you to replace our pool tiles (existing tiles starting to…read moredelaminate) and we are impressed! You were responsive and courteous and the results look great!

We recently had our pool resurfaced by Summit Pools and are thrilled with the outcome. In the…read moreoffice, Deborah and Claudia couldn't be more helpful. They responded to our questions quickly and thoroughly. They also told us how to get a discount from BSU for the water bill to fill the pool. The project manager, Curtis, took pictures and gave us updates every day, while we were "up north." And he kept us informed during Hurricanes Helene and Milton. We love the extra's - such as the tile trim on the steps and bench, and the auto-fill feature. We highly recommend them! Specs: Standard silver pearl resurface, LED color light, NPT Glass Celestial 1x2" on trim, steps, and bench.

Absolutely horrible they do not do weekly maintenance as stated in contract the pool tech spends…read moreabout 2min and 30 seconds at our home we see on camera supposed to be water line scrubbing wall brushed pool floor brushed chemical test pump basket cleaned nope he does water test and leaves

Really rude manager and staff . Did a terrible job in cleaning pool and then come up with a whole…read moreload of attitude and excuses. Avoid at all costs

We recently hired a new pool company to service and clean our pool. They do an excellent job! Our…read morepool has not looked this good in 3 years! We were having some issues and they came and immediately knew what the problem was with our pool. The customer service is beyond measure! They are prompt to respond to any questions or concerns. We were thrilled to find them in Bonita Springs.

I am a resident of Bonita Springs for 9 years. I've finally found happiness with a pool service…read morecompany. This is my 4th try at finding a winner. SWFL Pool Solutions are regular, polite, and thorough. When we've had issues, heater, pump, cracked glass block, to name the most recent ones, the owner Joe Rich has been very responsive. Either he solves the problem or recommends a specialist to solve. Another side benefit is a careful explanation why he suggests a specific alternative. If you are a price buyer, they are probably not your best choice. If you are looking for best value and service, try them. You will sleep well.

Edgewater Pools came out & repaired the issue quickly. Customer service responded promptly &…read moreprofessionally. Overall a very good experience, I recommend this company for quality service!

Have been an exclusive customer with Edgewater for 3 years. Up until about 4 mths ago, highly…read moreprofessional and responsible. Now unfortunately the service is unreliable and the back off staff is inconsiderate and rude. Have been dealing with a gas heater repair from early January. Despite multiple calls to check on the status of the part which were all met with "we do not view tell the mail", I come to find out the replacement part sitting at another facility for weeks. No apology but simply an under-experienced heater tech replacing the so called broken part. Two days later the pool was still not getting warm and the heater tech came back out and told us that "we didn't know how to run the equipment." The rude nature of the discourse caused to to place several calls to Colton and his "assistant" with no call backs. We are on 2nd messages to Colton directly and 3 messages to Kat with not so much as an email. We have very luckily found Pool Troopers and they diagnosed the problem and had the heater fixed in 2 days. The pictures of the broken part is attached. Edgewater charges for incomplete repair service to keep ratcheting up home calls. Be very careful how much they charge. We are filing a complaint to the BBB and Collier County to make sure no one else gets the run around.