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    Kanter Auto Products

    2.8 (12 reviews)
    Closed 8:30 am - 6:30 pm

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    7 months ago

    Responded to my concern and corrected my order. Photo on website showed a pair of items but I only received one. Shipped me missing item.

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    1 year ago

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    9 months ago

    Very fast delivery. Had parts that are hard to find. These parts say made in china on them. Mixed about that. Well see how long they last.

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    1 year ago

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    7 years ago

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    Dan K.

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    13 years ago

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    7 years ago

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    Dan K.

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    7 years ago

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    8 years ago

    Parts arrived in three day. 1951 Cadillac brake shoes. Parts look good!

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    14 years ago

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    Schumacher Chevrolet Buick -Boonton - Brake pad depth measured at 7MM

    Schumacher Chevrolet Buick -Boonton

    (1 review)

    We took our 2015 Chevy Suburban to Schumacher Chevy-Buick (SCB) in Boonton on 6/22/2021. The…read morepurpose of the visit was a noise heard in the rear of the vehicle when coasting and your foot not on the gas. It might be worth mentioning at this point that I am a formerly ASE Certified automotive technician and graduated from automotive technical school with a 4.0 gpa before working for Mercedes Benz Corporate office in Montvale, NJ. I don't typically repair much on my cars anymore as I'm not longer in the industry. What I do still do are belts, brakes and basic repairs not covered under warrantee. Because we were still under the mileage, we thought it worth taking a shot to see if the dealership would cover this repair as I knew it was drivetrain (100,000 miles of 5 years) and we were in our 5th year of ownership. When we arrived at SCB, Darlene from the service counter asked us to describe the noise and we mentioned it sounded like a bearing noise coming from the back of the vehicle. She explained that there would be a $149 charge for a diagnosis but if we decided to have the issue fixed the $149 would be applied to the cost of repair. We were then directed to Wayne in service. When we asked the time would could expect for repair Wayne was short in his reply but mentioned that they had had some cases where folks needed to wait three months for their car to be repaired. I'd also like to mention at this point that my wife was dropping off the car. Unfortunately, this continues to support the poor experience, especially women are subject to in the automotive industry. Wayne told my wife she'd hear back from them in the afternoon as to what they found. That afternoon they called us to inform us their inspection had found that the front brakes, routers, rear brakes, routers, and the entire rear differential needed to be replaced. When I asked more specifically what was producing the noise I was told it was something in the 4-wheel drive system. We asked that they take no action and went to go speak in person and better understand what we were dealing with. When we arrived Darlene told us that the routers were "destroyed" and it was very unsafe to drive. Additionally, she mentioned that there were 0-1MM of depth on the brake pads in the front and the rear pads were barely better. When I asked about the noise and addressed again that was the purpose for the diagnosis, she said it was part of the 4-wheel drive system. When I pressed a little further, she said it was part of the rear drivetrain and that it was very complex. When I asked her specifically what it was and began mentioning things like, wheel bearings, ring-and-pinion, etc, she said that they wouldn't be able to tell without taking the rear differential cover off. I asked what the $149 was for if I didn't get a diagnosis and she said they did diagnose the brakes. This was a bit combative at this point so I simply looked to qualify what she had put in our quote. The entire rear differential (including the housing itself) was quoted as needed to replace. When I questioned this she said they didn't know if it would have to be replaced so they just assume they have to replace the entire rear end. Upon arriving home, Wayne (second service department person) called to apologize and said that he wasn't there in the morning but had been out on training (further showing a lack of responsibility and looking to pass the buck). He went on to explain we would have never had that experience had he been there and to please bring the truck back so that they could diagnose it properly. I asked if that wasn't what I was supposed to have gotten the first time I brought it and he said, "Well yes but if you bring it back we'll do it this time." This brings me to verifying the claims made now that I've had a chance to dive in. You will find a copy of the quote, along with pictures of the actual brake pads I pulled off of the vehicle the following week. The rotors are also in find condition with again the issues we had requested details on were related to the rear differential. This brings me to the question as to whether this is incompetence or criminal. In my quote Darlene told us that the pads were 0-1MM. The lowest of all the pads removed was 5MM with 7MM also present. I will not visit this dealership again in any capacity due to my lack of confidence that they will/can do the right thing. This is ownership down, so any area of business in my opinion is suspect. Be safe out there and if someone over-sensationalizes the statement (these rotors are destroyed, the shocks are leaking fluid right now, the parts are literally collapsing on themselves - all said by Darlene during out time at the dealership) probably worth second guessing.

    Kanter Auto Products - autopartssupplies - Updated May 2026

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