You asked, "what could we improve?" - Courtesy... communication, diligence and effectiveness. How…read moreabout a class in being gentlemen? If you do not like to attend to customers, improve a skill, learn something new and dive into a new career. Hospitality and customer service CAN NOT be taught. You must WANT to help potential clients who walk into your store. Management: hire individuals who want to work... and LIKE themselves, like what they are hired to do and LIKE people too.

Service is lethargic. Felt like I was waking them from a nap. I encountered two staff members both…read moredid the absolute minimum to answer a question and help me find what I needed.

Jimmy is the person to go to for used auto parts in Bergen county, NJ…read more He was able to obtain the used auto part that I needed in record time. Their price was in line with other local junk yards in the area. Additionally, they we able to install the used auto part as well for a very reasonable price. The owner was a kind and friendly man who was also knowledgeable in various auto troubleshooting repair techniques. They also sell used running autos as well. including various models and at various price points.

From the owner: We sell wrecked cars rebuilt, rebuild-able…read more We have bodyshop and mechanic all our work is guaranteed

Very knowledgeable people who will get you what you need to get that project done. Very reasonable…read moreprices. I went to other paint supply shops and they wanted 240 dollars for a quart where I got the same paint for 70 dollars.

From the owner: As a family owned business, we pride ourselves on personal service and building relationships. We…read morehave many customers who have come to us with concerns and frustrations after dealing with some of our competitors. Some of these concerns regarded pricing of products, while others addressed the lack of a personal touch. Throughout the years it has been our goal to keep supply costs at a minimum and in doing so we have pioneered some name brand products that are being used daily at facilities throughout the area. We are always on the lookout for product lines that are easy to use, have a lower cost and perform as well or better then the more expensive products in the market place. In addition to seeking out cost effective quality products, our employees are a big part of our success by helping us keep in touch with our customers' needs and wants. Some of our employees have been with us nearly 20 years and have forged great relationships while developing a wealth of knowledge along the way. We have been told that it is a pleasant attribute to have the same people answering the phone or seeing the same faces behind the counter day in and day out. We pride ourselves on being a family owned business with the ability to do business with a handshake and promise. With the addition of John P. Swanson, we look for this tradition to continue for many more years to come. Our goal is simple: provide excellent customer service, cost cutting products and have caring, knowledgeable employees.

I almost don't want to review Gil's so I can keep them a secret but Gil's is by far the most…read morereliable and genuine auto shop I've been to. My family has been going to Gil's for years. They're super accommodating and James even offered to help me out over a holiday weekend when the shop was closed! I've been having issues with my tire and tried many spots in the area. I've even tried Tire and Wheel Performance on Route 17 and they couldn't find the issue. Gil's found the leak and plugged my tire in a few minutes. Gil's is no nonsense, straight to the point and very fairly priced. I highly recommend Gil's for your auto needs.

I asked for a quote for my car and they wouldn't give me one. After I asked for a quote they…read moredidn't provide, they told me my car wasn't worth it. They said they don't replace engines even though it said online they do. Horrible customer service!

I took my 94 chevy cavalier wagon to change the catalytic converter. They said $250 dollars. Later,…read moreI accepted to get the exhaust clamp changed since it was pretty rusty. 2 hours later, the total was $214 for parts and $98 for labor. Now, I looked online, and just in parts, I would have spent $82. They gave me a 1-year warranty on the parts. Online, they provide 5 years. Clean place and the business has a Spanish mechanic.

Installed used part and charged for brand new. You cannot trust this location. Always check what…read morethey take out and put in. I had dealers price on all repairs. Check if all repairs are needed.

If I could give less stars I would have...the kid behind the counter with braces tried talking like…read morehe knows shit & rip me off. I needed a replacement head lamp BULB (low beam/courtesy day lamp), online they range from $4.88-$30 for the 2pk right on a Volkswagen website. I know they are cheap my friend Sal from Auto Sport threw one in for nothing a few years ago. Anyhow first I say Volkswagen Tiguan and he starts on the computer with BMW...gets to Volkswagen I say Tiguan he clicks on Toureg-finally we get on the same page for my car he keeps scrolling tells me it's $99. I told him to forget it. Came to my local Auto Zone the bulb was $14.99 and the guy installed it.

Walked in to refund some hubcaps not 2 but 3 employees behind the counter didn't greet me, started…read moreyelling out for Steven, who helped me. The 3 stooges went on to finish their conversation. They are a WASTE of labor hours.

Don't trust them with your money! I paid them $250 for parts for my truck and had to change the…read moreorder. They canceled the order instead of changing it then claimed that they somehow lost the money and refused to return the money or ship my parts, forcing me to file a complaint.

Given today's national chains with sometimes less than knowledgeable counter professionals, I was…read morelooking forward to the local more reliable parts store with knowledgeable people. I was treated with disdain, disrespect and arrogance from the first word of the interaction. Took me 20 seconds to realize I just don't need to deal with such BS. I expect someone else there would have been helpful but I was so taken back by the crap I was getting all I could think of was getting the hell out of there. I am sure they have good history because you can't run a store in such a poor location if you don't provide value. 20 minutes of my life I wasted and will never get back, good luck guys.

best part and prices in town great pepole they will help you find what you…read moreneed..............................................

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

I really wanted to have a good experience here, but unfortunately, it was very frustrating. I…read morebrought my Jeep in for what I thought would be a straightforward repair, but the bill ended up being much higher than expected. Even worse, I had to bring the car back two more times because new issues kept coming up after the initial work. Each visit meant taking time off work and being without a car, which was very stressful. After spending so much time and still not having the problem fixed, I now have to find another shop to get things done right. My car is not old so these occurring issues seemed to start after their work on my car began. I had asked if there was anything else they could do to help with this inconvenience, but they were not willing to work with me. I wouldn't recommend this place if you're looking for reliable service or fair pricing.

Great service at a great price. Highly recommend The fixed…read moremy air conditioning Oil change Did work on my exhaust system Honest mechanics. Very friendly Decent prices