Wow, Disney's Kingdom Hearts III finally comes out. The game has been out in Japan for a long…read moretime. With all the new Disney movies that have come out since Kingdom Hearts II, a lot of new territories have been added to the gaming world....as far as the Disney world is concerned . This game stop store was clean and organized from what I saw. The manager I talked to was cool and informative to the question I had for him. I like this store and the location is in a good place. I will be sure to return.

So about 3pm today I go into the Dulles 28 GameStop. I ask to purchase a Ragnarok PS5, warranty and…read moreto renew my GameStop account. I ask the manager can I split payments he says yes. I pay my first payment with a card $254. Then try to my credit card on my phone. That card is strictly credit . I don't have a pin. Well it doesn't go thru so he says hit cancel and try again. I try again and it doesn't go thru. I tell him we will have to cancel the transaction until a further time. He tells me well I'm not sure if I can do that. Let me call help desk. He calls the help desk and says they canceled it. But he then shuts down the work register. He never gave me a receipt, email or any type of cancellation form. He told me oh you weren't charged. But I check my account and I was charged $254. I only have some type of register log saying I spent $254. I've been shopping at GameStop for 15 plus years. Never have I ever got done bad this way. This guy constantly kept slamming stuff and being angry with me when I did nothing. I'm a customer. I've never been so scared to go back to a store. I just want my money back and I'll never even visit a GameStop again . This is for 10 year old nephew whom my brother sent me to go grab. He's now out of $254 and my nephews birthday gift has now been sold. Like what do I do now? This is messed up

Haterz gone hate. Looking at you, Joe and Chef. Jk, I don't care…read more I liked the store. My friend and I hovered outside uncertainly and the drunk guys smoking outside the bar across the street started heckling us to go in, though they were funny about it not offensive. I believe one of them yelled "treat yourself, you deserve it!" You know what sir? I do! So we went inside and the store is small but they packed plenty of DVDs and toys in there. The DVDs were really cheap, starting at around $5. I've been in other stores where they were $40 or $50 bucks. Like seriously? Do you not know pornhub.com exists??? So I've heard, that is. I would never visit such a site. I didn't get any movies but I got an adult game that was only $5.49. Don't be afraid to keep things fresh ladies! The festive holiday window displays are welcoming, even if one is St. Paddy's but the other side still has Santa.

All the reviews of this place suck. This place isn't bad at all. The sex toys are normal price…read morecompared to other shops, and everyone knows you can get that kind of stuff cheaper from the internet anyway, you pay more at the shops because you can see what you're getting, so that's no reason to hate on them.. I go for the pipes. No, they aren't the big fancy pieces you'll see at the other shops, but how often do you buy those rip off pieces anyway. Here you can buy a glass pipe for $2, yes, two dollars. It's brittle and thin but it's $2. Mine has lasted a month and I can throw it whenever I want. Also got a bubbler for $18 and it's thick glass and I love it. Got my gf a bat and she loves it. Also got a $4 grinder, it's cheap and plastic but in all honesty I prefer cheap stuff I can throw out if need be. All together paid around $35 which is the amount they wanted for just my gf's bat at the other places. I will stop here every time I'm on market street.

Need to post POLICY. Refused a trade-in saying it to close too store close. Why is this not posted…read more Verbal just because you cannot be bothered is unacceptable.

9/26/22 This Gamestop isn't to big. The selection of PS4…read moregames is small, but so are the selection of PS5 games. Matter of fact, PS4's selection is bigger than the PS5 area. The PS5 launched in the US, Japan, Canada, Mexico, Australia, New Zealand and South Korea. This happened on 12th November 2020. It arrived in the rest of the world (UK included) on 19th November 2020. Since the day it his stores, demand has outstripped supply. This is great and all, but after nearly two years, I thought there would be more games than what I was seeing. Many of the games ars upgrades with added content made for the PS5. Some games were made for PS5 and now are available for PS4. The associate working there was pleasant, but I did not understand everything he said. I certainly did try to understand him. I really appreciate how well he maintained the store and how organized it was too. I did want yo get something, but buying without a need isn't worth it. Another time then.

Booking with K&M rolling video games was a breeze! Got a response almost immediately after…read moreinquiring for a quote, Matthew was efficient and so easy to work with. They showed up well ahead of the party start to set up and even allowed my son (the birthday boy) to play before official start time and before guests started showing up. Matthew even gave my son a birthday crown and necklace, which we got plenty of use of after the party :) Highly recommend!!!

My daughter just had her 10th birthday. We had 12 kids and they all had a blast!…read more The truck driver set everything up 30 minutes before the party started and everything just worked. I totally recommend this company!

Had an easy plastic case swap for a PS5 controller so I contacted them. Awesome first experience…read moreguy said he could either do it the same day or it be a few days turnaround at max. Turned out he could do it same day while I walked the mall. Returned literally three business days later and now it's a three week turnaround with poor customer service. Less sales that stand around and more people that could repair things If that what your stores focus is going to be.

I had an old PS1 disc that was pretty scratched up. I contacted ReGen about their onsite disc…read morerepair. They were fast to get back to me and explained the service. I swung by their shop and they were able to complete the repair quickly and the disc works perfectly now. The staff are really friendly and knowledgeable about console and disc repair. The store had a great selection of retro games. I highly recommend them.

I approached Steve and the team at Collector's World about supporting my charity golf tournament. I…read moremet with Steve and we worked out an agreement that satisfied both parties, he even donated a frame for an autographed jersey, which helped us raise even more money. Prior to my outreach, I had never been to this shop, I was blown away by the inventory and how busy it was every time I stepped foot in there. Steve has something special here, so go check it out. It's a collector's dream. Well done, Steve.

Awesome shop! Lots of good inventory. Reasonable prices. Very friendly staff. Will comeback again!read more

HUGE used book store and well worth the drive!…read more Their trade in process was really straightforward - when you walk in there's a trade in counter where they ask you to put your books into bins. I had one large bag that I sorted between two bins, one for books and the other for single issue comics and DVDs/non-books. About 45 minutes later I got a text that my trade-in was ready. I came back to the same counter after browsing the store and they offered me in-store credit or a lower amount in cash. They also returned the items they didn't want and I had the option to take them with me or leave them as a donation. I think it was a fair deal for what I donated, and I opted for the in-store credit. The store has a great mix of used books, dvds, comics, vinyl, and more that's pretty well organized. I will say there's a fair amount of duplicates of certain titles and it was interesting that some were priced higher than others - so check all the labels! In general the prices were reasonable with a few exceptions - I saw a really worn copy of a new hardback that they were selling for the list price ($35!) even though it had been out long enough that other books sellers were discounting it already. But then I also got a box set of dvds for $10 and a bunch of kids books for $0.50-2.00. It was easy to spend that in-store credit!

I have been shopping at this store for years now, unfortunately todays trip will be my last. Mckays…read morehas always had inaccurate pricing, but today they were so bad that I almost thought I was dreaming. Tell me why I saw Star Wars the Clone Wars: Lightsaber Duels for $18... Currently this game goes for $3.67 on pricecharting, heck when it game out in 2008 its peak was only a measly $5. Multiple gbc/gba shovelware games all overmarket, by around 10 dollars as well. In general the amount of 3-5 dollar games that they are trying to pass off as 15 - 20 dollar games is dis gracefully disgusting. The point of traveling to these stores are to get the good deals. All of the inventory they have are traded in for or donated so it makes NO sense! It seems that the employees make guesses when it comes to prices, that or they are being told to overprice by upper management. By the gaming section there was a sign that claimed that all of the consoles and equipment is tested beforehand by "gamers with over 30 years of experience" whatever that means. I got an Xbox One Kinect from them back in December, and worked normally. A couple days later I wanted to try using its mic functionality, was not functioning. So it was never fully tested by "gamers with over 30 years of experience" lol. The worst part is that they give you a 3 day warranty... it's not like people have kids, jobs, or other commitments I guess. The media (dvds and blu rays) were also overpriced per usual. Usually only by 5-10 bucks. My main discrepancy today was that I saw multiple dvds and blu rays with dirt and filth smattered on the covers. Your telling me that they have the audacity to up charge, and still refuse to even spend 10 seconds wiping the cover with a lysol wipe? Is it that hard to do? Disgusting! I can't speak on their book pricing as I am not well versed but pretty much everything else is overpriced in this store. It really sucks because these type of stores are supposed to be for lower income families who can't buy new. And instead is being treated like a greedy gaming convention booth. I genuinely feel bad for kids nowadays who want to start growing a small gaming collection post pandemic. With greedy "thrift" stores like this, even the shovel ware games are off-limits.

Great selection of videos, great for people in rural areas without good Wi-Fi because you can still…read morerent and buy DVDs. Staff is very polite! I have not tried the tanning salon.

While on this trip, even though it was meant to be a trip to buy birthday gifts, I ended up coming…read morein here to come here to pick up something for myself. I have been bored with the games I currently have for my Switch and wanted to see what they had to offer. The store was set up how it usually is for a GameStop. I made my way to the back and started to browse the games and looked at some titles before selecting two. They were previously owned games, but that is fine by me. Cheaper price and all. Going to the counter with my selection and I handed them over to the employee and a few short moments later I was being rung up. I wasn't aware of this, but I had a rewards coupon and decided to use it. Making my grand total a bit less than it was.

5/24/21 Upon arriving at this store, I overheard an…read moreassociate talking to some one on the phone. From the sounds of the conversation, the person on the other end of the phone was trying to scam the associate. It didn't seem to work. A pleasant conversation came out of this scam call with the associate. We ended up getting some information on a game my wife was looking for. The associate knew his products. This store is limited to how many people can go inside the store, because of the Coronavirus Pandemic. Still, if you come here for a game, a gaming system or information, you can be sure the associates here can help you.