I went in today (4/10/26) looking for some accessories for my Nintendo switch. They had everything…read moreI needed! I ended up buying some really cool joy cons and a monster Hunter rise pro controller for my switch! Just got home and tried everything out and they all work flawlessly! The staff are super friendly and their prices cannot be beaten! Way better than GameStop!! I definitely recommend giving this place your patronage if you're looking for old or new video game stuff. The staff are beyond friendly and the store is so cool. I'll definitely be back.

I am not much of a gamer, and I decided to sell my old Gameboy advanced from my teenage years. I…read morefirst went to multiple Gamestop locations and got referred to here as Gamestop does not do trade ins for Gameboy console and the games. Superbit is a retro gamestore and may accept some popular game consoles and rare games. I was greeted and was helped right away. The store employee knew exactly why I was there. He noticed the bright green color of my Pokemon leaf green and stopped everything to assess the value of my total trade in. If I had known how much Pokemon would have blown up in the past, I would have kept all of my cards and games and sold them here. Fun fact: The game box/packaging is worth more than the game itself. If you have a mint condition box that the game came in, it could be worth a lot. I thought I ended up with a good bargain because of the quick trade in and knowledge base of the employee. I am glad I got rid of my childhood games for some cash. I learned that retro stores like this is considered like an antique store.

I love Hashtag. The staff is friendly and welcoming, they have a great selection of TCG and board…read moregame stuff, and importantly, having been to a lot of board game stores, it's well lit and smells nice.

I met up with some friends to play a large board game. The store is surprisingly roomy. Staff is…read morefriendly yet keeps the environment orderly. I'd definitely play games here again.

First time here and it was the best time I've had at a retro game spot! Offered great trade in…read morevalue, communication was on point, and I found some goodies in a Free bin. Store was clean and they have a great selection of games choose from . 10/10 experience

I recently visited Arcana's Video Games Store after driving a considerable distance through heavy…read moretraffic because of the positive reviews I had read and the information on their website indicating that they accept trade-ins and support multiple video game platforms. The website even displays logos for the major gaming companies, which gave me confidence that my items would be considered. Unfortunately, my experience was very disappointing. I brought two Xbox systems to trade in: an Xbox One X White Special Edition and an Xbox One S with a 1TB hard drive. After arriving, the employee informed me that they were no longer accepting Xbox trade-ins because Xbox products were "not selling well." He also mentioned that I should have called ahead first. This was surprising, as there was no indication of this policy change on their website, which clearly indicate that trade-ins are accepted and it was the main reasons I made the long trip to the store. During the interaction, I also noticed an Xbox One console for sale in the store. When I mentioned this, the employee explained that it was a special edition. I responded that, given the price it was listed at, it might be difficult to sell. Additionally, after briefly inspecting my systems, the employee incorrectly stated that my Xbox One X was a digital edition. I had to point out that it clearly has a disc drive and is in fact the white special edition model. Overall, the experience felt dismissive and unprofessional, especially after explaining that I had driven a long distance specifically because the store advertised trade-ins. If the store has changed its trade-in policies, it would be very helpful to update that information online so customers do not waste their time making unnecessary trips. This was my first experience with Arcana's, and unfortunately it will likely be my last.

My old Wii is having some issues and my sibling found this store for me to check out. I drove from…read morethe city to get it diagnosed and the repair guy wouldn't even look at it which was super frustrating. He recommended other repair stores but why have a support area if you won't even bother trying to diagnose an issue much less fix it? No pricing on any packaging was also weird but they do have a website that's mostly usable. Cashiers can also check prices and stock for you. I ended up buying a few games just so I didn't go out there for nothing but was pretty disappointed based on the services offered on the website. The selection of games is really solid but I don't recommend them for tech support.

I remember when this was a smaller shop closer to Annandale and I was glad to discover this small…read morebusiness has grown up into this big space! We came here to get our Switch's charging port repaired. They were super friendly and much more affordable than other bigger franchises doing repairs in the area. There is a shortage of repair techs in the area, we were quoted a month for the repair which was the same as the other shops. Regardless, our repair was completed and at least 30% cheaper than the competitors. The shop is huge and had so much fun merch, my sons and husband were loving exploring their huge selection of games, while I was checking out their kawaii hello kitty plushies and caps. A little bit out of the way, but definitely worth the trip to support this local business!

My roommate and I visited from Maryland. It was much bigger than anticipated and they had great…read moreselection and deals. My one complaint is that it takes them a while to process your donations and you only have 24 hours to accept the offer they give you. If you came from Maryland like we did, this isn't helpful. I wish there were extra staff members to process your donations while you shopped so you could accept before leaving. Overall, a cool store. Just be aware you will most likely not get your deal the same day.

workers are nice, there is a nice selection of manga and is very cheap for some pretty good quality…read morestuff. Highly reccomend if you're looking to buy manga/books secondhand

Nice dude I bought Tokyo Xanadu special edition I had found it cheaper at a other store so he game…read moreme a discount. He is also a collector like me so I can appreciate that since he actually enjoys collecting and is not just selling as a business only. And he actually cares about games ! All games with cases are nice and shrink wrapped.

Great service. Fixed up my Game Gear for a great price. Works with you on what needs done and keeps…read moreyou in the loop. Would definitely recommend for anyone that needs video game repair services.

Place was pretty cool, has a nice snack selection! Prices…read morearen't bad once you get past the sign up $35 fee. It comes with 2 hours free play time though. The time starts once you log into a computer so there's no rush. Hope you have a great time like me!

I'm a semi-pro Starcraft II player and I'm happy with the experience. Most esports games are…read morealready pre loaded, the internet is fast, and the PCs are quite nice. My machine had an RTX 3090. The keyboards are kind of rubbish membrane boards but that's to be expected. Bring your keyboard. The staff is friendly, and they are open 24/7. If you have a tournament to play or you just want to hang out with friends or kill some time at any hour, give it a try! It's not super expensive and there's Korean snacks, energy drinks, and packaged ramen + a microwave so you can decide whether it's worth it for you compared to gaming at your home setup.

This is not the most convenient store to me, but I'll keep coming as they are one of the few gaming…read moreshops that hasn't become a scalper. Many others in the area will buy card games from the manufacturer then sell at inflated prices to squeeze all value out of a set. Pair o Dice doesn't do this and it's quite admirable. For example, earlier today, I went to two closer stores and was told a box of Avatar MTG cards was over $210 ($174 on Amazon) then I went to Pair o' Dice and bought it at $180. I'll gladly support a local gaming shop that supports their customers and doesn't see us as sponges to squeeze. Good job, Pair o Dice. I will be back.

Knowledgeable staff! Helpful! Great gaming atmosphere!…read more Friendly and welcoming! Neat and tidy! Also ... a variety of events weekly

Wow, Disney's Kingdom Hearts III finally comes out. The game has been out in Japan for a long…read moretime. With all the new Disney movies that have come out since Kingdom Hearts II, a lot of new territories have been added to the gaming world....as far as the Disney world is concerned . This game stop store was clean and organized from what I saw. The manager I talked to was cool and informative to the question I had for him. I like this store and the location is in a good place. I will be sure to return.

So about 3pm today I go into the Dulles 28 GameStop. I ask to purchase a Ragnarok PS5, warranty and…read moreto renew my GameStop account. I ask the manager can I split payments he says yes. I pay my first payment with a card $254. Then try to my credit card on my phone. That card is strictly credit . I don't have a pin. Well it doesn't go thru so he says hit cancel and try again. I try again and it doesn't go thru. I tell him we will have to cancel the transaction until a further time. He tells me well I'm not sure if I can do that. Let me call help desk. He calls the help desk and says they canceled it. But he then shuts down the work register. He never gave me a receipt, email or any type of cancellation form. He told me oh you weren't charged. But I check my account and I was charged $254. I only have some type of register log saying I spent $254. I've been shopping at GameStop for 15 plus years. Never have I ever got done bad this way. This guy constantly kept slamming stuff and being angry with me when I did nothing. I'm a customer. I've never been so scared to go back to a store. I just want my money back and I'll never even visit a GameStop again . This is for 10 year old nephew whom my brother sent me to go grab. He's now out of $254 and my nephews birthday gift has now been sold. Like what do I do now? This is messed up

I had a great experience selling a high value Pokemon card here. Very straightforward and…read moretransparent process. No nonsense, was in and out in 15 minutes which was super convenient for me. Cash or store credit trade ins are available, reasonable rates.

Great people, made one feel at home. Will be back to buy more pokemon cards. They even had the…read morelatest Japanese cards...and, you can also buy flowers at the same time.