Really awful experience. Could not get them to respond via email and upon calling, manager was…read moresuper unfriendly. Strongly recommend against using this store.

Incredibly helpful place - I came in looking for extra-wide shelves for my closet, which I couldn't…read morefind at local hardware shops (shelves greater than 12" in width are surprisingly hard to come by). The staff here couldn't be more helpful - much more efficient, pleasant, patient, caring and knowledgeable than dealing with some of the big box home maintenance shops which have sprung up near the Gowanus. And they offered me a creative solution whereby I (a) got the shelves sized as I wanted and (b) paid less than I expected/had been quoted elsewhere. In fact, the one downside was in fact a direct outgrowth of their efficiency - I hadn't been expecting to walk out with anything, and wound up having to schlepp some (relatively) heavy wood to a couple of other stops before heading home. It's mostly a warehouse, but there is a nice little customer shop on the side with basic hardware items (screwdrivers, glue) and some custom-order shelving/floor options. Not much here beyond that, obviously, and definitely a bit off the beaten path if you don't have wheels, but in the final analysis, I'm pleasantly surprised I came out of my way to Dykes for my wood needs.

Cool place, nice and knowledgable crew! Gave us some extra boxes to help us move. Thanks!read more

What a wonderful neighborhood business. Every time I was stumped with a problem, I'd walk over to…read moreGreshlers and talk to the people behind the desk. It was the first time I remember seeing a woman behind the desk also. I had a problem with a stuck lock on my gate and instead of trying to sell us a metal clipper, that might not work, they offered to lend us a small cordless multi-metal cutter and safety glasses. It cut through the lock and we were able to open our gate and have our movers finish their job. It is wonderful to have a community minded shop so close to where I live. They have been in the South Slope for 100 year and I wish them another 100 yers there!

Just discovered this chaotic tiny plastics shop with very friendly, helpful staff. Seems like it's…read morebeen there forever. Variety of plastic and plexiglass tubes and sheets cut to order on the spot.

Extremely unimpressed with the service here. I called and was told my item had arrived and was…read moreready for pick up only to drive half and hour and be told that even though my item was there i could not take it because their "system" was down. Having already scheduled with the customer to install the item I was picking up I pleaded with the sales manager, Scott, to no avail. Don't tell customers things are ready to be picked up if they are not and have better customer service.

Never heard of Grainger? Okay. Not unusual. Everyone's heard of HomeDepot these days, rather than…read morethis quiet but legendary American firm. That's the power of publicity. But folks: this place is the real destination for *hardcore* smiths, tinkerers, hobbyists, assemblers, machinists, mechanics, inventors, and craftsmen. Throughout the land. I'm tellin' ya what. Every serious 'gear head' knows Grainger. As well as architects, artists, set designers; production designers; installation artists, too. They all come here. Reliable and reassuring. Its in a whole other league than Home Depot. Location may be a bit awkward to get to; but there's parking; and inside the store is simply galaxies of tools, parts, and equipment. Helpful; (even intense) devoted staff.

Gorgeous granite and marble ! European Granite & Marble was recommended by another local business…read more I decided to check it out for myself & see. I went to the factory & walked through aisles of gorgeous marble slabs until I found the perfect one for my kitchen countertop. I thought I wanted marble but ended up choosing quartz - it looked gorgeous & is much easier to maintain. Placing the order was easy. They recommended an installer who was amazing & did a perfect counter & ledge. It looks sooo beautiful, I could not believe it. And the overall price was very reasonable too. Great experience!

This location was very helpful and useful in achieving the perfect countertop. The customer service…read morewas outstanding. I felt relaxed and not rushed or compelled to pick my slabs. Bianca did a great job in assuring my final selection. This place is in my list of high recommendations when remodeling. They offer water as expresso to all customers. That was the second highlight of my day. Award Winning Service

I only shopped for flooring here but didn't go through with placing an order, so I can only comment…read moreon my experience in stores and nothing else. I really wish I remembered the name of the worker who helped me but he was a tall, dark, 40ish year old man if that narrows it down. He was so knowledgeable about the different types of wood flooring and was so eager to help. He probably spent about an hour with us. I really wanted to place an order because of him but the smart thing for me to do was to keep shopping around before going all in. I was able to find even lighter wood flooring at the shop next door, so I ended up going with them instead.

You get what you pay for and in my case, even less. I bought some flooring on 7/13/24. I brought it…read morehome and was supposed to have it installed by someone else. I was told by my contractor that the floor I bought would buckle with temperature changes. I was instructed to get a floor that was waterproof and not flexible. I call LL flooring and ask about the return policy. They told me that they are rebranding and will no longer be called LL Flooring but lumber liquidators instead and they are cannot lookup orders for exchanges. The policy on their website is a 90 days for exchanges or returns. I'm within the 90 day window. The next day they change the policy online. I decide to put the flooring in my car to take it back. I looked up the store hours to make sure they were open and they were closed on 10/6/24. I filed a dispute with my credit card. I also heard that they change the connecting mechanism of the tiles every 5-10 years. So when you look for 1-2 pieces to replace, you have the replace the whole floor. If you buy from them make sure you keep 2-3 extra boxes in storage ready for that day.

Designing a home in Manhattan with all of the options can be overwhelming. When you have a great…read moreteam, that's not trying to push product on you, is patient, and suggest you get quotes and suggestions from others (but remember their product) is amazing. I live in Manhattan and travel to the Brooklyn location because the sales team is hands off and not pushy. The product is well laid out, and the one floor showroom allows you to see all the product in a convenient manner. I've been to the Manhattan location 3X, and came here and would never go back there. And, I live on the upper west side! A+++

Mass market product quality for premium pricing. Would stay away from this company. They passed off…read morea defective, expensive piece as new. Refused to take responsibility for the it even though they delivered and installed it themselves. Clearly damaged and repaired to pass off as a new item. Stay away from this company!

Shia Deutsch worked great with my team, fast & efficient. Highly recommended working with him!!read more

Awesome service, great people, super fast turnover time. custom modifications are done at there…read morelocation, prices negotiable. These people are awesome!!!