Completely ghosted us. Here is a transcript of our attempt to even get a bid from them. Ill offer the last 4 exchanges.
On Aug 5, 2020, at 8:08 AM, Kalorama Support support@kaloramahd.com
wrote:
That's wonderful to hear!
As a heads up, David and his team will be at your site today to take measurements for concrete and decide on which permits need to be pulled. They will only be outside - and they should be able to complete their tasks without meeting you. We just wanted to let you know so you're not surprised.
We are still working on your estimate and will let you know as soon as it is ready.
Thank you!
Guy came out, said he would knock out a bid and have it over to us within a few days... seemed easy...
Figuring its a busy time gave them a week and a half before contact. sent this over.
On Sun, Aug 16, 2020 at 6:58 AM
Hi,
I just want to check in on the status of our estimate.
Thank you and have a great day!!
Sent from my iPhone
and now we get
On Sun, Aug 17, 2020 at 7:30 PM
Our apologies. I've asked David numerous times for the estimate. He has not completed this yet.
We realize this is unprofessional, and completely understand if you decide to move forward with another vendor.
On Mon, Aug 17, 2020 at 7:30 PM
It's okay, we get that this is a pretty busy time for contractors. Will he be able to complete an estimate for us?
Thank you,
Sent from my iPhone
and then they leave us with this.
Hi,
I have asked David for it repeatedly. I am not sure he will be able to complete this - as so much time has elapsed from the initial meeting to now.
I apologize for this - this rarely happens to us. I'll send you an estimate if and when I get it, but I don't expect you to move forward with Kalorama Home Designs.
Once again, sorry for this.
Do not waste your time with them. read more