did requested work, but very $$$ for three pairs of trousers, no parking, friendly couple thoughread more

Just went to get a dress altered and the lady told me they don't do that kind of tailoring to go to…read moreKaneohe.

First off, I wish I could give Lucy more than 5 stars because if anyone deserves it, it's HER…read more I went to Designer Alterations to get my wedding dress altered. I showed up nervous with a dress I liked but didn't love. Lucy instantly made me feel at ease. She could tell it wasn't my dream dress and was honest with me on what alterations were possible. I decided I was going to find a new dress and Lucy helped me do just that. She even fixed my old dress, so I could return it! I found the dress I loved and what did Lucy do. She made it my dream dress. If you are looking for someone to do alterations or need a little help looking your best for your big day, please do yourself a service and go see Lucy!

Lucy! You are so amazing. Thank you for taking the time out of your day today (Sunday) to come and…read moreopen up your shop so I could get my son's pants. You are not only an amazing seamstress, but a beautiful person inside and out. Only someone who truly loves her clients would do something like this. Have a great day!

Hemmed my pants. Service was great. Finished sooner than expected. Very nice and straight forward.read more

**I appreciate the owner reaching out to me to make things right. He refunded me and gave me some…read morecredit to give them another chance in the future. That is great customer service so I hope this was just a one off situation!** I took my husband's suit and dress shirt in for a rush order after confirming with the worker that they can do it. Straight out of the bag, his suit smelled like fried food and let the pictures speak for itself. There are wrinkles and wrong creases in multiple spots. We paid a total of $47 due to the 50% rush fee. I deeply regret taking his suit in. The dress shirt is good so not sure what happened with the suit... please refund me for the suit and rush fee. Thank you.

Explanation on why a service cannot be done. Ex: why a zipper cannot be sewed on a shorts.read more

She was very responsive and upfront about costs. It was done last minute and she was still able to…read morefit us in and squeeze in a last minute hem for my husband's tuxedo pants. Definitely recommend Reminder: cash only

I wanted to update my earlier review. I was extremely stressed/worried and kept calling the…read moreweekend number and emailing yesterday for hours (without any response) because I needed to pick up my formal dress for a wedding tonight and the store had closed early( which was also a misunderstanding.) Daniel texted me early this morning and went above and beyond -he actually met me on a day the shop is closed to make sure I could retrieve my dress. His professionalism, kindness, and calm demeanor truly impressed me. He never made me feel like I was an inconvenience. In fact, he showed exactly what "Aloha" in their name stands for -- care, understanding, and genuine customer service. I am honestly so grateful and thankful! Because of Daniel, I will be a customer for life and will recommend this place to friends and family. Mahalo nui, Daniel - you saved the day.

Took two coats for dry cleaning recently. When I received them, there was a distinct chlorine like…read moresmell. Touching the coats felt slippery and made my hand itch. This didn't happen last year when I used their services. I do not recommend coming here.

Excellent communication and quality work, also very friendly. I highly recommend Karina's very…read moreprofessional service.

Karina is highly responsive and super accommodating! Professionalism at its finest. I am one to…read moreresearch thoroughly, and I found Karina to be the quickest to reply. Plus, she offers competitive pricing! I got a double layer hem for my bridesmaid dress, and Karina completed the hem same-day. She was kind enough to drop the finished product off to me. I will definitely trust Karina for future alterations!

I always come to Linh's for pant hemming. I'm short and don't have a sewing machine anymore, but…read moreeven when I did, Linh's still did a better job. The hems are clean, consistent, and exactly how I want them every time. Helpful tip: if you already know your inseam (and it's accurate), checkout goes much faster. Turnaround is quick too. My alterations are usually ready within a couple of days. I've been in when they're busy with things like prom dress alterations, so they clearly handle a wide range of alterations. Parking can be tricky, but I've been lucky so far, knock on wood. Will definitely keep coming back.

I was quite lucky to have someone in my family who was very good at working the sewing machine. I…read morewish I had more interest in truly learning it when I was younger because it's a very useful skill! Especially since overall craftsmanship isn't the same as before. Linh's Alterations was highly recommended, so let's give it a try! I knew where this place was as it has been at the same location along Ke'eaumoku St, between Kinau and Beretania and next to Mai Lan Vietnamese restaurant for decades! There's dedicated parking stalls on the side of the building, in the same lot as the Texaco gas station. Look for the Keeaumoku Pawn / Linh's Alteration sign. It's the same place! But it's definitely more so an alteration place than pawn shop. My wife has been here several times for repairs and alterations. This time I needed repairs! One of my newer Aloha Shirts had a seam splitting after just two washes, and it was all sold out at stores and online, so I wasn't able to exchange! The inside was clean and spacious. Linh was very friendly, nice, and an excellent listener. She definitely has very sharp eyes. Also, she is quite efficient! My shirt was finished in just a couple of days. Shirt was clean, neatly folded, and stitched very nicely. It was $15 plus tax, which was definitely reasonable. It wasn't a big area and it might've been a "simple" fix. Overall, I was happy with my shirt and the whole process, and will definitely bring any clothes that need repairs or alterations to Linh's! It's not a surprise she is contracted and trusted by several high to mid luxury brands. Location is convenient and parking is free and available.

This place has overall horrible service. Long wait for uniforms. They misspell names. Sometimes…read morethey don't use a sewing machine and they are less than qualified to be hand sewing. Each screw up is another week you have to wait.

All they had to do was sew on a Sports Jacket button (which are sewn on a little differently than…read moreregular buttons; and I pointed this out to them before they worked on it) and those people could not even do that correctly. Now I have to have it re-done at some other place. Do not go here if you want something done correctly!

I took a very expensive dress there to be hemmed and to have a button replaced. I went to pick it…read moreup on the day it was supposed to be ready and they couldn't find it. They found it a few days later and I went to pick it up, hours before my event, to find they completed the hem, but not the button. Their answer? just sew it down and not worry about the button! I ended up going to my event button-less. When you pay for a service, I expect it to be complete.

I took three items here and was told they would be done in a week. I showed up an hour before they…read moreclosed on the day my cloths were supposed to be ready and was told that my alterations weren't finished. When I told them I needed one of the items the following day, they said I could pick them up at 11. When I returned to pick them up, they were handed to me in a wrinkled heap. To clarify, I brought them in unwrinkled and on hangers which were not returned to me. I actually had to take one of the dresses to the dry cleaners after picking it up because it was so wrinkled. On the other dress, they didn't even bother to cut off the extra thread so there were strings hanging everywhere. I am giving this two stars only because they did complete the alterations but their service and presentation is extremely sloppy.