Wow. 5 stars. I always love to praise excellence and love to give a good review for great quality…read moreand effort. I remember asking around so many different places if they can shorten the length of yoga/stretchy material pants and so many said no, and other places said they have to see the pants in person first. Some places don't even answer the phone no matter how many times you call! BUT Kailua Tailor & Alternation goes above and beyond. Anytime I call, they answer immediately. I asked if they can do the yoga pants and they said yes. I asked where they had been because I hadn't seen them last year, but they are new and opened up about a year ago. This store is exactly what we needed in Kailua. Although a bit pricy ($26 for 1 pair of pants), they have excellent customer service AND they get it done FAST. Usually at other places I think it can take a week. But this store they said it would be like 3 days. They gave me a day and said it would be ready for sure on that day. And it was! They are also very nice. I am very glad to see they are also busy. Clothings ready to be picked up on the rack. And they are still fast! Anyway, I love my 2 yoga pants now because without them I probably would've had to return them, and I didn't want to! They are the perfect length now. Thank you SO much guys!! I will definitely be back.

I had such a great experience at Kailua Tailor & Alteration! I brought in a swimsuit that needed to…read morebe taken in, and it fits perfectly now. The seams look so clean and professional. They were professional, efficient, and did an amazing job. Highly recommend!

Great service here. Friendly and accommodating. They also do repairs which was a nice bonus.read more

It was my first time using this dry cleaner and I was pleased with the service. I took a woman's…read moreblazer for cleaning which was ready for pick up in 5 days, not too bad. It cost $18+ which was reasonable. The lobby is actually quite nice and the worker was nice. I would go back for dry cleaning needs. It's located in the shopping center behind Zippy's where Wholesale Unlimited and K Bros is.

Had a linen mens jacket w severe stains from a wedding and they tried multiple times to remove…read morestains. Not quite successful but wonderful people and very reasonable!

I dropped off a red silk blouse at Abe Cleaners with a young woman working up front. It had 2 small…read morewater spots, which I pointed out. At pick-up, the water spots were gone. In their place were 10 black stains, blots and smudges; hard to tell if it's grease, ink or something else. When I confronted the owner, he claimed the stains were there "when he got it." If the stains were there when I dropped off the blouse, wouldn't the employee have noted that on the ticket? Someone may have dropped the blouse or handled it carelessly before it got to him, in which case he wasn't lying. Either way, the blouse is ruined, and Abe Cleaners has lost a customer.

Lucy! You are so amazing. Thank you for taking the time out of your day today (Sunday) to come and…read moreopen up your shop so I could get my son's pants. You are not only an amazing seamstress, but a beautiful person inside and out. Only someone who truly loves her clients would do something like this. Have a great day!

I had a very nice experience at Designer Alterations. I brought in my suit pants to be hemmed. Lucy…read morewas very nice and much to my surprise, had them ready for me the next day. Then I realized I needed another pair of pants hemmed. Once again she had them ready for me the next day. And the price was very reasonable. I've already recommended her to a friend.

I drive from Waikiki for their wash-and-fold service. They are reliably friendly, effective, and…read moreefficient. And it provides me a great excuse to grab a great lunch a couple doors down and enjoy Waimānalo beach. Win win!!

Laundry price was too high! Price on the machines seemed misleading. The price would change after…read moreadding coins then the price changes. 3 stars cause the machines work. Great!

Extremely disappointing experience. If you don't want to read all of this: this place is…read moreoverpriced, and will ruin your items. I brought a brand new bridesmaid dress -- literally took it out of the package in the shop -- for a simple hem and to be taken in slightly at the sides. I was charged $130, which felt completely unreasonable for the minor work done, especially after talking to the friend who referred me here who had a denim jumpsuit altered in several places for $50. When I picked up my dress, it had pulls in the fabric and was hung by a delicate off-shoulder strap, causing it to stretch and start to tear. Completely careless handling. Pricing here seems inconsistent at best, and I couldn't help but feel that I was overcharged unfairly compared to others I personally know. Pricing is inconsistent and questionable. Zero attention to detail. Look elsewhere

Fair prices, quick turn around, quality work, and friendly service. Take the elevator to the 3rd…read morefloor, turn left and it's half way down the hall.

I was absolutely shocked to see bad reviews. I have been going to May for about 8 years…read more I have given her extremely difficult alterations that others have turned down, lined dresses with ruffles and unusual cuts in the design of the dress and she never fails. I think she is extremely skilled. I think what people view as rudeness is just a cultural difference, in my opinion.

I wasn't expecting what kind of perfect work, but of course I questioned why the finish is bad like…read morethis once I pick up the dress. Owner(I guess?) go like it's hand sew it can't be perfect, then I complained I paid $55 for alteration, she said "I only charged you $10 for the straps" ????????? Ok then I was going to leave because this is what it is, it's not gonna bother me much. At the moment she said "I no like you, you don't come back again" OH MY GOD???????????? Guess what kind of stu*** a** is coming here again to PAY you for alteration???????? I won't write this bad review if she never say that sentence. Such horrible service AND ATTITUDE!!!

I went there twice on the recommendation of a friend who always uses this place. The first time, I…read moreasked if they could redesign the shirt to make the hem asymmetrical, but was told, "I can't make those kinds of design changes. I can only hem or do similar alterations." The way she said it made me doubt her skills, so I just had her shorten it simply. The second time, I brought in a skirt and asked if she could replace a broken zipper, but she said, "I can't do that." Does she only do basic straight stitching as a hobby, despite having a signage up? Or maybe the things my friend asks for are more difficult, and she just doesn't like new customers. If that's the case, she should write it on the sign. If you're going for the first time, I wouldn't recommend! It'll ruin your mood for the whole day.

Very unprofessional service and attitude. Came with a dress to alter and she had me try it on,…read morethen, when I came out she told me she was too busy and didn't have time to alter it? I said I was in no hurry and she said that she was going to go on vacation for a long time. So I left, with my friend, and we both were completely puzzled. She had done a job for me 2 months prior and was more friendly the first time around. Found Crossroads Alterations run by a very nice Korean woman who has now done 3 items for me who speaks great English and does a terrific job for a great price who is also very prompt. So there was a silver lining to my negative experience with Jin for my dress alteration in that I found Crossroads Alterations.