It's a decent pivot but could use a little maintenance…read more People who work there are super cool It's kept wellbeing

I'd like to share my positive experience with this family business. Their customer service,…read moreknowledge, genuine care of their clients and job on hand has been above and beyond every time. Like others, they show up, respond and have a smile to shine, which goes a long way. Our tiles were damaged and things weren't looking so good. Hunakai had the solutions and we didn't have to wait to jump back in. It is a blessing to have a team that is consistent and precise. They are invaluable to us. Thank you again for your dedication. See you soon for your maintenance.

Quick and Easy to work with…read more When our spa pump shut down, we didn't know what to do or who to call. We called Neptune Pools Oahu and Marcelo came the same day to survey the work. We received a reasonably priced quote the following day. Three days later our pool and spa were in working condition. He even made the pool more energy efficient, saving us money on the electric bill, and organized the electrical wiring. 5 stars in customer service, they will be our go to company moving forward. Don't wait, you won't be disappointed!

I shared my experience with Neptune pools in my first review. Marcelo, the owner replied and…read moreconfirmed that he didn't send his worker in to service our pool because of flood. Well the flood was in February not in March. He is right! He didn't service my pool in February, but he didn't service it in March either. They pre-invoice for the month and they are very aggressive in collecting the payment before you even do the work. So you know, even doctors bill after they treat the patient. Your worker told me, and after I tried to get hold of him that he was on his third vacation and that his boss, Marcello will cover for him. He didn't. This company charged me for two months and didn't service my pool. I need to received a refund for both months, February and March. I did not cause the flood and since you didn't do the work you must send me a refund check for both months $418. Neptune pool is a perfect company that district attorney needs to be make aware of. If they cheat their best paying customer, God knows what they do to the government. I will take that step to protect the public. Dishonesty is not allowed. Refund please.

5 Stars to Poseidon Pools Hawaii & Owner Brandon for creating beautiful pools & being incredibly…read moreknowledgeable, professional & responsive. As a real estate agent I know how in demand pool builders are, Thank you Poseidon Pools Hawaii!!!

Poseidon pools is a definite 5 stars! Brandon patiently and…read morethoroughly answered all my questions. I was impressed with the service he rendered. Thank you so much

Gary came out to do an estimate a week ago. Hasn't gotten back with a quote yet. He should at least…read morelMK if he is not interested or let me when he can get back to me. No communication. Sad.

I didn't get a chance to work with them since I had already committed to another contractor. Kind…read moreof got steamrolled :) They did return my call in a timely manner, were friendly, detailed and professional during our conversation. Some contractors will never call you back therefore I think Platinum Pools HI deserves praise. In hindsight I wish I had worked with them.

Byron is so good at what he does! The first time he visited our home, he glanced at the pool…read morecleaner I complained about and said, "you need a backup valve". He's very thorough and reliable. Before Byron, we had a company that had techs that didn't care or have enough knowledge to keep our pool in top shape. So glad we made the switch!!

Byron started pool service with us less than a month ago. The previous serivicer was not able to…read morekeep pool clear. He had suggested we change out the sand in filter and empty out pool water. Found Byron on Yelp and read the good reviews. In a couple of weeks he was able to restore our pool back to a clear and pristine condition! We are very pleased with his service and would highly recommend him to anyone looking for a new pool service. He's a good communicator.

I called Will for his opinion on a property that I am helping a buyer purchase in Manoa. The home…read moreis perfect for my buyers, a Realtor's dream sale. The sellers remodeled the 1930's home and did a great job solidifying the foundation. Because the home was built long ago, we needed an expert 2nd opinion. Will took off of his busy schedule to do a walkthrough with my buyers and I. He did not just say, "looks good to me." He took the time to look at the pictures that I sent to him prior, then come and walk outside the home to look for an structural issues. Then when we viewed underneath the home, he gave us a detailed opinion. My buyers were extremely happy to get Will's opinion and they now have a peace of mind that their "Forever Home" is safe. Thank you Will! And by the way, he did not charge any type of fee. As a realtor, I need awesome people to refer to other people and I will be referring Will and Gundaker Works to anyone who needs his company's service.

(-5 stars). Contract job. Cover-up work not done as contracted. Daily Sloppy, messy job site…read more Refused to correct Inadequate barrier plastic that didn't protect property from dirt & debris. Caused property damage.

The owner Nick is abrasive and hot tempered. When discussing problems with our service it seems…read morelike things are never his fault and he does not take responsibility for his workers actions. He convinced us to pay to drain the pool, pay for sandblasting, and start over with him. Then, in 8 months of service our pool still turned green multiple times. He defended that saying "Pool Go green every now and again, it happens. No matter who you hire". I was born and raised in Kailua and have never heard of pools going green multiple times in less than 8 months. Our pool has also often had large amounts of sediment and floating debris in that time and has not looked clean. Multiple weeks no one even showed up or contacted us that they had to reschedule etc. but Nick feels that is no reason to not pay for service. When we brought up our issues, he realized he hadn't billed us and threatened to take us to small claims court less than a week after providing the invoice. We have dogs and children and the pool gate was left open multiple times. they used our shock and chlorine and still charged us for materials. We do not recommend this company.

Nick came right away, gave me great advice and was extremely knowledgeable! Highly recommended!read more

I've been through a few pool companies. One thought he'd lie and show up when he felt like it, if…read moreat all. One couldn't show up on the day he selected and even if he changed the date he still couldn't show up, and the one that was great, retired. I was dreading looking for someone new. But I found a company that is also just as great!! I was referred to Doug and it's been easy-peasy ever since! He is reliable, conscientious, and basically take his business seriously! You need your pool clean and managed? He's your guy! Mahalo Doug!!

From the owner: Make a splash with our top-notch pool maintenance service in Oahu, Hawaii. At Eastside Pools, we're…read morecommitted to keeping your pool clean, clear, and sparkling all year round. Our team of expert technicians has the skills and experience to handle all your pool maintenance needs, from routine cleaning and chemical balancing to equipment repair and installation. We use only the best tools and products to ensure your pool stays in tip-top shape. So sit back, relax, and let us take care of your pool maintenance needs. Contact us today to schedule your first appointment!

This is a great pool service! Knowledgeable, reliable, and kind. The owner, Jared sends us pictures…read moreof the pool after every cleaning. He trouble shoots equipment problems when they occur. He is very conscientious, even coming out to our home during off hours, on several occasions, to get problems solved. The pool cleaners, Kaine & Makau, are wonderful. They work long & hard, get the best results, are even understanding of our happy dog. Recently, they spotted a hornets nest in our bougainvillea, which they offered to remove, and refused any compensation. These guys manifest Aloha! I highly recommend Mokupuni Pools!

Jared and his son Chase provide a great service all the time. Alway on time, proactive and…read moreprofessional doing weekly maintenance for our backyard swimming pool. Photo reports of pool condition after every service certainly helps. The service fee is very reasonable compared to others. It has been years since we have had their services and highly recommend.