The owner Nick is abrasive and hot tempered. When discussing problems with our service it seems…read morelike things are never his fault and he does not take responsibility for his workers actions. He convinced us to pay to drain the pool, pay for sandblasting, and start over with him. Then, in 8 months of service our pool still turned green multiple times. He defended that saying "Pool Go green every now and again, it happens. No matter who you hire". I was born and raised in Kailua and have never heard of pools going green multiple times in less than 8 months. Our pool has also often had large amounts of sediment and floating debris in that time and has not looked clean. Multiple weeks no one even showed up or contacted us that they had to reschedule etc. but Nick feels that is no reason to not pay for service. When we brought up our issues, he realized he hadn't billed us and threatened to take us to small claims court less than a week after providing the invoice. We have dogs and children and the pool gate was left open multiple times. they used our shock and chlorine and still charged us for materials. We do not recommend this company.

Nick came right away, gave me great advice and was extremely knowledgeable! Highly recommended!read more

My pool pump went on the blink and I called H2Go to come take a look and provide an estimate for…read morerepair. Instead of just providing an estimate, Danny came out and actually did a quick minor repair that helped a lot. He didn't even charge me! I asked for an estimate for a more permanent solution to the problem, and he and his team came up with one in just a few days. A quality company that does quality work. And with so much Aloha.

I've been through a few pool companies. One thought he'd lie and show up when he felt like it, if…read moreat all. One couldn't show up on the day he selected and even if he changed the date he still couldn't show up, and the one that was great, retired. I was dreading looking for someone new. But I found a company that is also just as great!! I was referred to Doug and it's been easy-peasy ever since! He is reliable, conscientious, and basically take his business seriously! You need your pool clean and managed? He's your guy! Mahalo Doug!!

From the owner: Make a splash with our top-notch pool maintenance service in Oahu, Hawaii. At Eastside Pools, we're…read morecommitted to keeping your pool clean, clear, and sparkling all year round. Our team of expert technicians has the skills and experience to handle all your pool maintenance needs, from routine cleaning and chemical balancing to equipment repair and installation. We use only the best tools and products to ensure your pool stays in tip-top shape. So sit back, relax, and let us take care of your pool maintenance needs. Contact us today to schedule your first appointment!

Gary came out to do an estimate a week ago. Hasn't gotten back with a quote yet. He should at least…read morelMK if he is not interested or let me when he can get back to me. No communication. Sad.

I didn't get a chance to work with them since I had already committed to another contractor. Kind…read moreof got steamrolled :) They did return my call in a timely manner, were friendly, detailed and professional during our conversation. Some contractors will never call you back therefore I think Platinum Pools HI deserves praise. In hindsight I wish I had worked with them.

If you are looking for a reliable pool service I would highly recommend Lokahi Pools. Not only does…read moreJesse take great care of my pool (keeps everything balanced and the water clear) but he always takes the time to answer any questions I have. When you have someone that will take the time to explain in detail, you can tell they really care about the customer. It's refreshing to see that type of work ethic nowadays. Jesse also provides repair services. Thankfully I haven't needed any repairs yet, but I have peace of mind knowing Lokahi Pools is a company I can trust for any future maintenance needs.

Great service! If you want the job done right, I suggest giving them a call. They were friendly and…read moreeasy to communicate with. I loved that they wasted no time, no nonsense.

Quick and Easy to work with…read more When our spa pump shut down, we didn't know what to do or who to call. We called Neptune Pools Oahu and Marcelo came the same day to survey the work. We received a reasonably priced quote the following day. Three days later our pool and spa were in working condition. He even made the pool more energy efficient, saving us money on the electric bill, and organized the electrical wiring. 5 stars in customer service, they will be our go to company moving forward. Don't wait, you won't be disappointed!

I shared my experience with Neptune pools in my first review. Marcelo, the owner replied and…read moreconfirmed that he didn't send his worker in to service our pool because of flood. Well the flood was in February not in March. He is right! He didn't service my pool in February, but he didn't service it in March either. They pre-invoice for the month and they are very aggressive in collecting the payment before you even do the work. So you know, even doctors bill after they treat the patient. Your worker told me, and after I tried to get hold of him that he was on his third vacation and that his boss, Marcello will cover for him. He didn't. This company charged me for two months and didn't service my pool. I need to received a refund for both months, February and March. I did not cause the flood and since you didn't do the work you must send me a refund check for both months $418. Neptune pool is a perfect company that district attorney needs to be make aware of. If they cheat their best paying customer, God knows what they do to the government. I will take that step to protect the public. Dishonesty is not allowed. Refund please.

Byron is so good at what he does! The first time he visited our home, he glanced at the pool…read morecleaner I complained about and said, "you need a backup valve". He's very thorough and reliable. Before Byron, we had a company that had techs that didn't care or have enough knowledge to keep our pool in top shape. So glad we made the switch!!

Byron started pool service with us less than a month ago. The previous serivicer was not able to…read morekeep pool clear. He had suggested we change out the sand in filter and empty out pool water. Found Byron on Yelp and read the good reviews. In a couple of weeks he was able to restore our pool back to a clear and pristine condition! We are very pleased with his service and would highly recommend him to anyone looking for a new pool service. He's a good communicator.

I searched extensively to find someone who could make natural looking rocks out of cement for our…read moreKoi pond, and was lucky enough to find this company. The owner (Tom) was able to fabricate rocks that look incredibly realistic; just like the ones you occasionally see at the high-end resort hotels. (No surprise, since he's been creating his works of art at resorts worldwide for over 20 years.) What he created in my yard is truly stunning, and by far exceeded my wildest dreams! For that reason, I am pleased to give this very gifted artist a well-deserved 5-star rating. Check out his website. His creations are unbelievable!

From the owner: Swan Builders International LLC is your one-stop shop for all of your pool construction and repair…read moreneeds. We proudly serve the island of Oahu and bring over 33 years by the owner of Swan, Tom. We build and repair spectacular aquatic wonders ranging from private and commercial pools, spas, water-features, and rockwork landscapes. We have serve prestigious clients across the globe such as Disney, Universal Studios, Hyatt, Memphis Zoo, Honolulu Zoo, PCC, Hilton Hawaiian Village to name a few. Discover our unique expertise to create repair or transform your pool, spa, and waterfall experience. We bring our wealth of experience back home to Oahu, enriching the aquatic luxuries of and proudly serving locals. Swan Builders International LLC specializes in changing your outdoor retreat with spectacular rockwork pools, spas, and waterfalls. Our remarkable craftsmanship distinguishes us, and we are sought after for commercial projects as well as pool renovations for homes. Our friendly crew of Swan Builders will quickly become your family and your dedicated work crew to create your pool masterpiece. We beat expectations whether you require pool maintenance, an upgraded pool experience, or create a dream Hawaiian pool sanctuary. Trust our crew of experts to offer unrivaled results and make your pool dreams a reality. Contact Swan Builders International LLC immediately to see what stunning pool transformations we can assist you with. Let build something great. Contact Tom today!