It's a decent pivot but could use a little maintenance…read more People who work there are super cool It's kept wellbeing

I'd like to share my positive experience with this family business. Their customer service,…read moreknowledge, genuine care of their clients and job on hand has been above and beyond every time. Like others, they show up, respond and have a smile to shine, which goes a long way. Our tiles were damaged and things weren't looking so good. Hunakai had the solutions and we didn't have to wait to jump back in. It is a blessing to have a team that is consistent and precise. They are invaluable to us. Thank you again for your dedication. See you soon for your maintenance.

John has been taking care of our pool for more than two years now, and it hasn't looked better!…read moreHe's reliable, great with our yappy dogs, and is super efficient. I highly recommend him!

John is awesome, knowledgeable, and professional. I would…read morerecommend his services to anyone. R Wohlers

Just last week we received a flyer and business card in the mail for this company. The same week we…read morenoticed our last pool company worker was coming but not cleaning the pool! I called today and James promptly returned my call and said he could come out and take a look today. He showed up on time and was hired on the spot after just speaking to him for 5min. I could tell he was an honest and hard working person. Serviced the pool the same day too! Awesome person, customer service, and very knowledgeable. I'd highly recommend his services!

I normally don't leave reviews but must for James and their pool services. I've had 3 different…read morecompanies service my pool but no one services it like him. Before with other companies, service was poor, little to no communication, not the greatest customer service. James on the other hand surpasses all of that, great communication, extremely amazing at pool maintenance, and mainly great prices. One thing I truly like and appreciate about James is his commitment to the customer, he informs you about anything he does to the pool as well as is willing to come and address anything during his off time. The pool has never looked this great!! Truly appreciate the amazing work!!

Byron is so good at what he does! The first time he visited our home, he glanced at the pool…read morecleaner I complained about and said, "you need a backup valve". He's very thorough and reliable. Before Byron, we had a company that had techs that didn't care or have enough knowledge to keep our pool in top shape. So glad we made the switch!!

Byron started pool service with us less than a month ago. The previous serivicer was not able to…read morekeep pool clear. He had suggested we change out the sand in filter and empty out pool water. Found Byron on Yelp and read the good reviews. In a couple of weeks he was able to restore our pool back to a clear and pristine condition! We are very pleased with his service and would highly recommend him to anyone looking for a new pool service. He's a good communicator.

We recently purchased a home and have never owned a pool. I was apprehensive about finding great…read morepool service because of the mixed reviews on Yelp. I decided to use Chris and he has serviced my pool for several months now. He has been fantastic. Chris handles weekly maintenance for my pool and spa, and the water looks so clean and balanced. Chris is polite, professional and takes the time to explain any issues. He is honest and trustworthy! If you're looking for a reliable, knowledgeable, and professional pool service, I highly recommend Kazuo's Pool Service; you won't be disappointed.

Very fast response and very professional. Our pump went out and that same day Chris responded and…read moretook care of the issue.

Quick and Easy to work with…read more When our spa pump shut down, we didn't know what to do or who to call. We called Neptune Pools Oahu and Marcelo came the same day to survey the work. We received a reasonably priced quote the following day. Three days later our pool and spa were in working condition. He even made the pool more energy efficient, saving us money on the electric bill, and organized the electrical wiring. 5 stars in customer service, they will be our go to company moving forward. Don't wait, you won't be disappointed!

I shared my experience with Neptune pools in my first review. Marcelo, the owner replied and…read moreconfirmed that he didn't send his worker in to service our pool because of flood. Well the flood was in February not in March. He is right! He didn't service my pool in February, but he didn't service it in March either. They pre-invoice for the month and they are very aggressive in collecting the payment before you even do the work. So you know, even doctors bill after they treat the patient. Your worker told me, and after I tried to get hold of him that he was on his third vacation and that his boss, Marcello will cover for him. He didn't. This company charged me for two months and didn't service my pool. I need to received a refund for both months, February and March. I did not cause the flood and since you didn't do the work you must send me a refund check for both months $418. Neptune pool is a perfect company that district attorney needs to be make aware of. If they cheat their best paying customer, God knows what they do to the government. I will take that step to protect the public. Dishonesty is not allowed. Refund please.

Excellent service Sean is a great guy. He is very knowledgeable and responsible. 10/10read more

Charges to much. Stay away please. Good guy. But. His services are no better then most. Only been…read morehawaii 7 years. Boston dude.

Toby and the team at Fisher's Pool Cleaning Service are hands down the best pool company we have…read moreused. We are so thankful we found them and are extremly pleased with their work. They're highly reliable, great communication, and our pool is consistently looking its best. We highly recommend them 100%.

Toby and team are always on time. My pool looks like a spa. Crystal clear. Just have to follow his…read moreinstructions. Most knowledgeable pool guy on island. When you text Toby, he always gets back to you. Can't go wrong with Toby.

Gary came out to do an estimate a week ago. Hasn't gotten back with a quote yet. He should at least…read morelMK if he is not interested or let me when he can get back to me. No communication. Sad.

I didn't get a chance to work with them since I had already committed to another contractor. Kind…read moreof got steamrolled :) They did return my call in a timely manner, were friendly, detailed and professional during our conversation. Some contractors will never call you back therefore I think Platinum Pools HI deserves praise. In hindsight I wish I had worked with them.

We had an emergency problem with our pump and Paul, the owner, came on a Sunday afternoon within…read more20-30 minutes to take care of it. He was very friendly and professional.

This company has fantastic service! I had an issue with a pool on one of the properties I manage,…read moreand they came out right away to solve the issue for me. Paul was the service guy and not only was he very professional but was also quick to diagnose the problem and solve it. I was so impressed, I am now going to retain their services moving forward. Give these guys your business. They are true professionals with great service!!!