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    Infinity Pools Hawaii

    5.0 (8 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Infinity Pools Hawaii

    Pool maintenance

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    Neptune Pool and Spa Service - Pool cleaning service Oahu -- Neptune Pool and Spa Service
 
 #pool #cleaning #oahu #honolulu

    Neptune Pool and Spa Service

    (13 reviews)

    Ala Moana

    Quick and Easy to work with…read more When our spa pump shut down, we didn't know what to do or who to call. We called Neptune Pools Oahu and Marcelo came the same day to survey the work. We received a reasonably priced quote the following day. Three days later our pool and spa were in working condition. He even made the pool more energy efficient, saving us money on the electric bill, and organized the electrical wiring. 5 stars in customer service, they will be our go to company moving forward. Don't wait, you won't be disappointed!

    I shared my experience with Neptune pools in my first review. Marcelo, the owner replied and…read moreconfirmed that he didn't send his worker in to service our pool because of flood. Well the flood was in February not in March. He is right! He didn't service my pool in February, but he didn't service it in March either. They pre-invoice for the month and they are very aggressive in collecting the payment before you even do the work. So you know, even doctors bill after they treat the patient. Your worker told me, and after I tried to get hold of him that he was on his third vacation and that his boss, Marcello will cover for him. He didn't. This company charged me for two months and didn't service my pool. I need to received a refund for both months, February and March. I did not cause the flood and since you didn't do the work you must send me a refund check for both months $418. Neptune pool is a perfect company that district attorney needs to be make aware of. If they cheat their best paying customer, God knows what they do to the government. I will take that step to protect the public. Dishonesty is not allowed. Refund please.

    Diamond Pool - commercial pool: Waikiki Yacht Club

    Diamond Pool

    (1 review)

    We were referred to Ben by our Solar PV Contractor, Ben came highly recommended and met and…read moreexceeded all of our expectations. Ben is very knowledgeable, hard working, friendly and honest. His cost is very reasonable and his estimate was accurate. He replaced two of our old "energy hog" pool pumps with very energy efficient pool pumps which helped lower our electric bill substantially. Despite tight spacing to work within, he managed to fit the new pumps into spaces not designed for them.  Before and during the installation, Ben willingly shared some of his vast knowledge of Pools and Pool maintenance with us and we were very impressed. About a month later, we started having intermittent problems with our GFCI Breakers tripping on one of the pool pumps. Not knowing who else to call, we asked Ben if he had any ideas on what might be happening. He provided us with some possible troubleshooting tips which we tried, but when the problem was not resolved, Ben came over to check the installation himself. After about an hour of checking, Ben found that water had leaked into one of our existing electrical junction boxes! This problem had nothing to do with Ben's installation, yet Ben went beyond what was expected and helped us find our problem! When we tried to reimburse Ben for his time in helping us troubleshoot, he declined, asking us instead to write a review or donate to a charity in his Company name if we really wanted to do something.   Ben is a very rare and special person and we highly recommend him and his company Diamond Pool for any pool related work. Thank you Ben for all of your help and expertise, we really appreciate it!

    From the owner: I am a detailed orientated person and am committed to ensuring your pool is sparkling clean and…read moresafe year round. I use a 10 point checklist to accomplish this goal. Visit my website to find out how I might be able to help you.

    Infinity Pools Hawaii - poolcleaners - Updated May 2026

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