Byron is so good at what he does! The first time he visited our home, he glanced at the pool…read morecleaner I complained about and said, "you need a backup valve". He's very thorough and reliable. Before Byron, we had a company that had techs that didn't care or have enough knowledge to keep our pool in top shape. So glad we made the switch!!

Byron started pool service with us less than a month ago. The previous serivicer was not able to…read morekeep pool clear. He had suggested we change out the sand in filter and empty out pool water. Found Byron on Yelp and read the good reviews. In a couple of weeks he was able to restore our pool back to a clear and pristine condition! We are very pleased with his service and would highly recommend him to anyone looking for a new pool service. He's a good communicator.

Quick and Easy to work with…read more When our spa pump shut down, we didn't know what to do or who to call. We called Neptune Pools Oahu and Marcelo came the same day to survey the work. We received a reasonably priced quote the following day. Three days later our pool and spa were in working condition. He even made the pool more energy efficient, saving us money on the electric bill, and organized the electrical wiring. 5 stars in customer service, they will be our go to company moving forward. Don't wait, you won't be disappointed!

I shared my experience with Neptune pools in my first review. Marcelo, the owner replied and…read moreconfirmed that he didn't send his worker in to service our pool because of flood. Well the flood was in February not in March. He is right! He didn't service my pool in February, but he didn't service it in March either. They pre-invoice for the month and they are very aggressive in collecting the payment before you even do the work. So you know, even doctors bill after they treat the patient. Your worker told me, and after I tried to get hold of him that he was on his third vacation and that his boss, Marcello will cover for him. He didn't. This company charged me for two months and didn't service my pool. I need to received a refund for both months, February and March. I did not cause the flood and since you didn't do the work you must send me a refund check for both months $418. Neptune pool is a perfect company that district attorney needs to be make aware of. If they cheat their best paying customer, God knows what they do to the government. I will take that step to protect the public. Dishonesty is not allowed. Refund please.

Gary came out to do an estimate a week ago. Hasn't gotten back with a quote yet. He should at least…read morelMK if he is not interested or let me when he can get back to me. No communication. Sad.

I didn't get a chance to work with them since I had already committed to another contractor. Kind…read moreof got steamrolled :) They did return my call in a timely manner, were friendly, detailed and professional during our conversation. Some contractors will never call you back therefore I think Platinum Pools HI deserves praise. In hindsight I wish I had worked with them.

The owner Nick is abrasive and hot tempered. When discussing problems with our service it seems…read morelike things are never his fault and he does not take responsibility for his workers actions. He convinced us to pay to drain the pool, pay for sandblasting, and start over with him. Then, in 8 months of service our pool still turned green multiple times. He defended that saying "Pool Go green every now and again, it happens. No matter who you hire". I was born and raised in Kailua and have never heard of pools going green multiple times in less than 8 months. Our pool has also often had large amounts of sediment and floating debris in that time and has not looked clean. Multiple weeks no one even showed up or contacted us that they had to reschedule etc. but Nick feels that is no reason to not pay for service. When we brought up our issues, he realized he hadn't billed us and threatened to take us to small claims court less than a week after providing the invoice. We have dogs and children and the pool gate was left open multiple times. they used our shock and chlorine and still charged us for materials. We do not recommend this company.

Nick came right away, gave me great advice and was extremely knowledgeable! Highly recommended!read more

My pool pump went on the blink and I called H2Go to come take a look and provide an estimate for…read morerepair. Instead of just providing an estimate, Danny came out and actually did a quick minor repair that helped a lot. He didn't even charge me! I asked for an estimate for a more permanent solution to the problem, and he and his team came up with one in just a few days. A quality company that does quality work. And with so much Aloha.

This is a great pool service! Knowledgeable, reliable, and kind. The owner, Jared sends us pictures…read moreof the pool after every cleaning. He trouble shoots equipment problems when they occur. He is very conscientious, even coming out to our home during off hours, on several occasions, to get problems solved. The pool cleaners, Kaine & Makau, are wonderful. They work long & hard, get the best results, are even understanding of our happy dog. Recently, they spotted a hornets nest in our bougainvillea, which they offered to remove, and refused any compensation. These guys manifest Aloha! I highly recommend Mokupuni Pools!

Jared and his son Chase provide a great service all the time. Alway on time, proactive and…read moreprofessional doing weekly maintenance for our backyard swimming pool. Photo reports of pool condition after every service certainly helps. The service fee is very reasonable compared to others. It has been years since we have had their services and highly recommend.

I called Will for his opinion on a property that I am helping a buyer purchase in Manoa. The home…read moreis perfect for my buyers, a Realtor's dream sale. The sellers remodeled the 1930's home and did a great job solidifying the foundation. Because the home was built long ago, we needed an expert 2nd opinion. Will took off of his busy schedule to do a walkthrough with my buyers and I. He did not just say, "looks good to me." He took the time to look at the pictures that I sent to him prior, then come and walk outside the home to look for an structural issues. Then when we viewed underneath the home, he gave us a detailed opinion. My buyers were extremely happy to get Will's opinion and they now have a peace of mind that their "Forever Home" is safe. Thank you Will! And by the way, he did not charge any type of fee. As a realtor, I need awesome people to refer to other people and I will be referring Will and Gundaker Works to anyone who needs his company's service.

(-5 stars). Contract job. Cover-up work not done as contracted. Daily Sloppy, messy job site…read more Refused to correct Inadequate barrier plastic that didn't protect property from dirt & debris. Caused property damage.

My pool has never been so clean! We had been using the…read morecompany the prior owner of our home used. after several frustrating unsatisfactory instances, it was time to do some research and find a new company to service our pool. Hawaii Pool Cleaners were quick to respond and incredibly polite. They showed up on time to look at our pool and equipment and gave a clear, definitive quote for regular cleaning. On their first day of service, they took their time to thoroughly get to know our system and explain it to us. we now confidently know we have knowledgeable experts, caring for our pool. They are doing an amazing job and I highly recommend them. Great rates too!

After experiencing a less than sub par cleaning from another company, we were referred to Hawaii…read morepool Cleaners. Their response was quick and professional. Set up a day to have cleaning done and they did not disappoint. They spent a while to make sure their job was done correctly and "fix" the situation with our pool. We had rain the past 3 days and the pool today was still clean. When it's done correctly and cleaned correctly the pool stays clean! Thank you Hawaii Pool Cleaners!

We were referred to Ben by our Solar PV Contractor, Ben came highly recommended and met and…read moreexceeded all of our expectations. Ben is very knowledgeable, hard working, friendly and honest. His cost is very reasonable and his estimate was accurate. He replaced two of our old "energy hog" pool pumps with very energy efficient pool pumps which helped lower our electric bill substantially. Despite tight spacing to work within, he managed to fit the new pumps into spaces not designed for them.  Before and during the installation, Ben willingly shared some of his vast knowledge of Pools and Pool maintenance with us and we were very impressed. About a month later, we started having intermittent problems with our GFCI Breakers tripping on one of the pool pumps. Not knowing who else to call, we asked Ben if he had any ideas on what might be happening. He provided us with some possible troubleshooting tips which we tried, but when the problem was not resolved, Ben came over to check the installation himself. After about an hour of checking, Ben found that water had leaked into one of our existing electrical junction boxes! This problem had nothing to do with Ben's installation, yet Ben went beyond what was expected and helped us find our problem! When we tried to reimburse Ben for his time in helping us troubleshoot, he declined, asking us instead to write a review or donate to a charity in his Company name if we really wanted to do something.   Ben is a very rare and special person and we highly recommend him and his company Diamond Pool for any pool related work. Thank you Ben for all of your help and expertise, we really appreciate it!

From the owner: I am a detailed orientated person and am committed to ensuring your pool is sparkling clean and…read moresafe year round. I use a 10 point checklist to accomplish this goal. Visit my website to find out how I might be able to help you.

I've been through a few pool companies. One thought he'd lie and show up when he felt like it, if…read moreat all. One couldn't show up on the day he selected and even if he changed the date he still couldn't show up, and the one that was great, retired. I was dreading looking for someone new. But I found a company that is also just as great!! I was referred to Doug and it's been easy-peasy ever since! He is reliable, conscientious, and basically take his business seriously! You need your pool clean and managed? He's your guy! Mahalo Doug!!

From the owner: Make a splash with our top-notch pool maintenance service in Oahu, Hawaii. At Eastside Pools, we're…read morecommitted to keeping your pool clean, clear, and sparkling all year round. Our team of expert technicians has the skills and experience to handle all your pool maintenance needs, from routine cleaning and chemical balancing to equipment repair and installation. We use only the best tools and products to ensure your pool stays in tip-top shape. So sit back, relax, and let us take care of your pool maintenance needs. Contact us today to schedule your first appointment!