terrible service both rude and un professional, was promised work to be done at a time and date…read morewith a week of notice. completely lied to me and had the nerve to tell me to come back because they forgot about dress, knowing the event was this afternoon and had no care at all pretty mych toldme to go f myself. ruined my wifes event and wouldn't work with me. do not go here at all take your services else where and save your money.

Called there to get a zipper replaced on a winter jacket and said that it was going to cost $45 and…read morewould take 2 -3 days to do. That is pretty expensive. Service isn't that good at this location I saw a lot of really good reviews here for this place which is why I called them but they seem pricey and way over rated.

I brought in my otherwise very well made Mark's winter parka (for our frigid winters) that had a…read morevery annoying double zipper that I had such difficulties with and it was very much stuck in place. The tailor saw right away what was wrong with the zipper and had a plan in place how to fix the problem. He indicated that the zipper needed to be stronger, wider and of a better quality. He suggested having a much better single zipper and for the zipper to not extend to the bottom of the parka. I readily agreed with him that this would be a perfect plan. Fabric would be put in place at the bottom. It also already had snaps. I brought it in on Tuesday and it was ready on Friday. I was ever so very happy with my parka and truly wonderful new zipper (YKK - great quality)!!! It works perfectly now and I have no difficulties with it! I have in the past brought items into the shop and have always been totally satisified with the service and reasonable costs!!! Do bring your tailoring needs here and of course drycleaning!

Unfortunately I did not have a good experience here. I only came here because I was in a rush and…read moreit was close to home. I had dropped off a pair of basic Zara sweat pants to get hemmed (nothing fancy) just a straight hemm. Was a bit irritated that they wanted $25 for that, when I said that's a lot he knocked $5 off. Sorry but that's really pricey for most places that charge $8-$12 for a basic hem for sweat pants!! They told me I could pick them up in a week so really defeated coming here since I needed them ASAP. It's unfortunate because it's a decent space they have.

My go to place! Very very good work for great prices. They can fix anything and will even tell…read morehonestly if they don't believe it needs altered. Love these gals :)

I just picked up my golf shirt for Tailoring. I paid $20 cash when I dropped it off. The women who…read moretook my money a week ago forgot to write it on the bill and forgot my face. So I had to pay another $20 to get my shirt today. The woman was rude and would not listen. I have spent hundreds $$ over the years supporting this business. If you want to do business here I suggest you never prepay and never use cash. I'll never be back!

I brought them my strapless wedding dress to hem, add a bustle and sleeves. They blamed me…read morerepeatedly for wanting sleeves and came up with the ugliest design for these t-shirt sleeves for a wedding dress. The bustle looked really odd and ugly. I finally paid and took it to Mariellen of Alstair's design in St. Albert. Mariellen was very helpful and able to make the bustle look beautiful and put on new sleeves. she was stunned that I paid for the work that was done. Capital Tailors did what was asked. Their shop was 27 degrees and I was dripping sweat in the dress. At points I just wanted to cry. They also had one visit where they told me not to gain any more weight. It was a very difficult experience because I didn't even want to put on my dress anymore. it was very well priced for a poor job.

I have been a loyal customer since 2008. For men's clothes Allan was very knowledgeable,…read moreprofessional, and honest about the work to be done and one's choices. Prices were reasonable and craftsmanship and service was great. They have made a new business arrangement and have "sold" I think to new owners but Allan and Judy look like they still work in the back. Anyway about a week ago, my wife called on the date she was told her items would be ready (no rush at all she gave 3 weeks as she was travelling anyway) They confirmed that she should come in to pick up. When she arrived, no work had been done and they asked her to come back later. I went in myself today. They were measuring things unevenly and told them tricks to do it right (that Allan taught me). When I asked if they would guarantee the date THEY gave me, they agreed that it would be done despite the issue with my wife's order. Just as I was about leave the parking lot they came running to my out to my car saying they were unsure if they could meet their own timeliness. They returned my clothes and recommended I go elsewhere. Which I did. Over 15 yrs and they are willing to lose a loyal customer. Sad to see an excellent locally owned business that has lost talent and customer service.

A shocking and disgraceful state of affairs. A mess dress that took SIX MONTHS to complete. Part of…read morethe tailoring was missing and when complained to accused me of behaving and being a "child" and made numerous excuses. Paid upfront for the work totalling nearly TWO THOUSAND Dollars and yet it was MY FAULT I was not happy. Threatened to report me to my CO (Nothing to do with him or the regiment I serve with) because I wasn't happy things had not been done and I was the one having to chase the owner down on. I would NOT recommend anyone to this store where the tailor treated me SO poorly, made excuses and was insincere in he lameness of his apology before dismissing me like some dog on the street. Utterly DISGRACEFUL.

I'll be taking all my tailoring to John the Tailor at City Centre from now on. He's good because…read morehe's fast and gets the job done exactly how you want it. I recently needed a new pair of pants altered, and the folks at Club Monaco recommended John the Tailor. They said he was the best in downtown, and that most people in the city core love him. Well, you can add me to that list! The changing rooms are actually changing rooms with locks on the doors, not those small compartments with curtains that make you feel so vulnerable. With a quick tuck here and a single swish of his tailor's chalk, John has your measurements done in no time and you can be off to run other errands in the mall. He doesn't waste your time, and that's one thing I really like about him. He also hums and whistles while he works, which I think is rather endearing. I asked him if he could have my pants (two pairs) done sooner, and he said he'd try to get them done in a day. I came back at the end of the next day, and both my pants were altered just to my liking. It came to $34 for both my pants, which I think is fair for the quality of the work. It's like I bought them just like that. Taking in a pair of pants at the waist will cost more than simply adjusting the hems. The staff are helpful and friendly; one guy was conversing with an elderly lady when I picked up my tailoring. They seem quite busy here, as there is always someone there when I come by, and it seems you have to specifically ask for a rush order, otherwise it could take a few days because they have so many orders coming in. I'm definitely taking my clothes to John again the next time I need some altering done. If you're downtown and need a good tailor, remember -- John's the man! Thanks, John!

Maggie has been our go-to tailor for many years. They do a wonderful job and always are very…read morepleasant to talk to. They provide fast and high value alterations and other services. My daughter is having her new wedding dress fitted as they provide professional tailoring of all types. Highly recommend.

I don't know what some of these peoples problems are with this place (other than veiled racism) but…read moretaking a wedding dress in to be fitted 7 months out is idiotic, regardless of how secure you are in your sizing. Anyway, I've never had a problem here whatsoever. They aren't all warm and fuzzy, but I'm paying for competence, not smiles, and competent they assuredly are. They got out decade old blood stains out of a ball hockey jersey and have an average turnaround of 2-3 days, even during the holidays and wedding season. I can't recommend them enough. When we move, we will most certainly still be taking our clothes in here for dry cleaning and alterations.

been by twice to pick up item and they are not open at times that are posted online and on door.read more

I have been going to Royal Tailor for years. She is the best seamstress I have ever been to. Prices…read moreare great and she does fast, precise work. Would never go anywhere else for my tailoring needs.

I had a great experience with Silk Seam Tailors. The quality of their work is excellent, and…read moreeverything was completed much faster than expected. The staff were polite, professional, and easy to deal with. I would definitely use them again and recommend them to others.

I would give 0 stars if possible. BEWARE THIS WOMAN!!…read more This woman charged me 180$ for hem and zipper. 80$ anywhere else with a dry clean. She continued to yell at me & gaslight me that other places lied about the pricing when I questioned the breakdown of her outrageous price. She then snatched my dress from my hands and told me I wasn't to have it until I made the other bridesmaids come back to show her the work that was "Impossibly 80$" After almost having an anxiety attack from this woman yelling at me I was forced to pay the $180 for alterations to a 140$ dress.