I visited a couple of weeks ago and although the staff and clients are super nice, and encouraging,…read morethe floor is not clean enough for me to workout here on a regular basis. This is due to the fact that most of the workouts require you to do burpees, and other exercises that require you to touch the floor, and the carpet looks as if it is never disinfected and cleaned. Also, there are too many customers working out in each class which made me not feel safe during these post pandemic times.

I have been to a few different burn Boot Camp's before and this one is by far the best! It's roomy,…read morethe equipment is brand-new and the showers are awesome. Great group of women and I love going here

Read my emails with the co-owner, they speak for themselves. Screenshots are numbered so you can…read morefollow chronologically. 3 main issues: * studio is difficult to find (lacking detailed directions) * phone line does not work (they don't answer and it's a mobile phone) * disrespectful owner (did not help me with my predicament, gave constructive feedback but took it offensively)

Got the opportunity to check out Barre-Up using Class Pass and it was great! Our instructor, Orla,…read morewas such a sweetheart and super helpful and encouraging. This was my first time working out in a very long time and she was really good about letting me take it at my own pace and listening to my body and what it would allow me to do. The parking lot is small but street parking is available. The studio was very zen and I enjoyed being able to exercise while looking out at the beautiful weather and trees through the windows. They have everything you need to do barre. You just need to bring yourself, a water bottle and grippy socks and you're good to go. I'd definitely check this place out again.

I've belonged to a lot of gyms and this Life Time is the best. It's like a fitness resort! There's…read moresomething for everyone here, and fitness equipment I've never seen before. There are numerous classes that are serious workouts. Yoga, hot yoga, stretch, etc. I'm not a swimmer, but if I was I think the swim facilities are second to none, both indoors and outdoors. The outdoor pool is awesome, and will serve adult beverages, which is a nice option. There's steam, sauna, whirlpool, and a clean and well stocked locker room. I joined as soon as I could and was there on day one. Love this place! Finally, shout out to Courtney, who is always there with a smile and exuberant hello.

If you want to pay a ridiculous membership fee to be treated like garbage, look no further. Every…read moreemployee from front desk to GM has been rude to me on multiple occasions. The management team is terrible at this location. I tried to cancel my kids swim team this summer and the aquatics Director refused my refund and was extremely rude. The GM actually sided with her and revoked my membership. I had to get corporate involved to get a refund. Worst customer experience I have ever had. This gym used to be good, but has really gone down hill. I would recommend going to the YMCA or Planet Fitness.

It's a good gym and you and the sanuna gets hot you don't get harassed it's a great gymread more

I signed up for what was presented as a 3-month commitment for their training program (which is…read morealready quite expensive). As the end of the three months approached, I was informed by the Director that I would need to pay for an additional month because I did not provide a 30-day notice prior to the end of the commitment. This was extremely frustrating. If it's called a 3-month commitment, it's reasonable to expect that it ends after three months--not that it automatically rolls into another month unless you cancel 30 days in advance. Before I signed the agreement, Noah, their representative briefly went over the terms, but the 30-day cancellation notice was never explained. That detail should have been emphasized, especially since it directly affects billing. Overall, this felt misleading and disappointing. Transparency about cancellation policies is important, especially when customers are making a financial commitment.

My fiancé and I have been going to F45 Olde Raleigh for a few months now and it has absolutely…read moretransformed our relationship with fitness. The coaches are incredible and so great at forging personal connections with each person who walks through the door. The workouts are challenging and varied and there is so much opportunity to modify to fit your ability level and goals. I would highly recommend this location & look forward to every time I'm able to bring a friend along to introduce them to the experience.

Trainers seem welcoming and willing to work with you throughout personal health journey. However,…read morealot of important things weren't highlighted upon joining. Lead Coach would distract you, whilst telling you to sign and read a 20 page contract right before 45 minute group gym session. Apparently they charge you extra money if you cancel a class less than 8 hours prior to starting. This is not a practical "rule" that anyone with a life and family can always follow. If you were to arrive 10 minutes pass start time they would also purposely mark you as a no show, so that they can charge you more. After reaching out to management about my additional charges. He was very passive aggressive and started accusing me of "forgetting" such a ridiculous rule. Apart from that, I was told that I had to stay for an additional month before I quit. I don't think I would ever agree to signing up to be apart of a cult. Even after voicing that I would not be coming back, I was threatened, via email to have my records sent to collections.

Erin is a tremendous coach and healer. From the moment I shared about the overwhelm and stress in…read moremy body, I felt that she understood what I was experiencing and how she could help me. The breath work we did together immediately relieved tension in my neck and shoulder blades. She left me with practical tools that I could use on my own in between sessions so I could continue to being aware of the power of breath and how I could use it to release feelings of overwhelm. Erins training has helped me so much to get through my days. Thank you!!

From the owner: Reclaim your energy, your health, and learn how to keep it and enjoy your life the way you were…read moremeant to. Medical Qi Gong healing goes deep to not only help the body be stronger and more in balance, but also set the stage for mindset changes that stick so that clients can live with more joy and less suffering. Erin has worked successfully with hundreds of clients to transform pain, chronic conditions, anxiety, overwhelm into momentum, progress, and hope for a more energized and healthy future.

I have been a Planet Fitness Cary client since 2018. I took a brief hiatus during COVID but…read morereturned once the facility reopened. I think that we have had a very good relationship. There was a time when folks at the front desk knew my name, and we exchanged pleasant salutations during check-in and check-out. Two weeks ago, I fell on the ice and broke my knee. I am having surgery next week and will not be able to work out until mid-July. I decided to pause my Blackcard Membership until July of this year. Well, that is when my road to perdition started. First, I tried to accomplish this task online. It is 2026, and most businesses allow clients to transact business online. Not Planet Fitness. The chaotic web client insisted that I call a toll-free number to accomplish this task. Ok, I contacted an individual in their offshore call center. Now, Mephistopheles was not his name, but I knew what he was up to just the same. After asking me why I wanted to modify my membership and other non-sequitur questions, he told me that he could not fulfill my request. He stated that he was not authorized for such transactions. I would have to call another toll-free number and talk to someone else who "could also not help me." Well, that made our ten minutes on the phone most worthwhile. After calling the second toll-free number and connecting with a domestic call center, the outcome was eerily similar. After discussing the issue for about 5 minutes, I was told that I would have to go to the facility, broken knee and all, and modify my membership there. So, I got a ride, broken knee and all, to the facility over the 5 kilometers. At this point in the never-ending story, my personal Dante's Inferno, my goal was to cancel the membership. So I did. The personnel at the front desk were extremely rude and showed no concern when a patron walked in with crutches and an extensive knee stabilizing unit. No "how are you today, sorry to see your misfortune," or even a hello. Just "matter of fact" if you want to cancel, cancel. OK!! My goal at the beginning of Gulliver's Travels was to suspend the membership until my knee allowed me to return. Now, my relationship with this business is over. When my recovery allows me to return to a gym, it will be to Life Time Fitness or some other quality establishment that knows how to treat clients. If I could give the Cary Planet Fitness a rating lower than one star, I would. Be very cautious of the facility! Any business that makes it this difficult to modify or cancel a membership cannot be on the up and up! Some people look at the price and ignore the value-added proposition. Sure, the price may look great, but the customer service and crowded conditions challenge the value proposition. Look before you leap, the Judgement Free zone is also a "customer-service" free zone! Planet Fitness, I hardly knew you! Bye! C. Harold McManus, Ph.D., CEO & Principal Divergent Thinker PROBE Consulting Company L.L.C. https://probeconsulting.com/

I've had a great experience at Planet Fitness in Cary. The gym is always clean, the equipment is…read morewell maintained, and there's plenty of cardio and strength equipment, even during busy hours. The staff is friendly, welcoming, and always willing to help. The atmosphere is comfortable and judgment-free, which makes it easy to stay consistent with workouts. For the price, it's an excellent value. I highly recommend this location to anyone looking for a clean, affordable, and well-managed gym.

I'm guessing this place is pretty new. Loved the aesthetics of this place. It's nice, clean and…read morethe staff were all super friendly. It was my first time there and was greeted with a warm welcome. The cycle class was upbeat and definitely got me sweating. I really like their bike displays. I've been to a lot of different cycle studios and these bikes were by far my favorite. Next time I'm in, I'll have to check out their barre studio upstairs. Love the vibe of this studio.

This is the best studio in Raleigh! I have tried a lot of different places and the classes, the…read morecoaches, and the schedule cannot be beat! Maggie, Timmons, Ashley, and Yandon will all deliver a tough class but make it go by in a blink with their great playlists and even better energy!! Can't recommend it enough!