Customer Service was HORRIBLE. I felt like the color of my skin determined the lack of Service I…read morereceived, or lack there of. My son actually decided to Patronize the store after the Dis service that was Received. I decided to politely Walk out. It's really sad in this day and age that a person of Color would treat another person of Color in such a manner. Although he was Asian and I am Black we are both still of Color. The store was actually cute and fully stocked, from what I could see in my short amount of time inside. I wanted to buy insence and a few other items but we all know that didn't happen. So do I recommend this establishment. NO I don't but maybe if you are in a hurry and don't really care about how you will be treated I say check out out.

Not a good selection. Prices are average. And the customer service isn't good ether because he…read moredoesn't speak any English. I only went there in a pinch.

The lady is always nice and welcoming. I went in a few minutes before their closing time but she…read morehelped me out tremendously. Great local shop!

First timer for cape. Boy the young man was so informative and pleasant to talk to. Fabulous…read morecustomer service! He explained the types to flavors to demonstrated how to use! Thank you, young man!

I was denied service after questioning a pricing issue…read more The cashier applied sales tax to each individual item and then added sales tax again to the final total. When I politely asked for a receipt to verify the calculation, the cashier became upset and asked me to leave. I wasn't being rude -- I just wanted to confirm the charges. The situation could have been resolved easily by providing a receipt or explaining the pricing, but instead I was refused service. Disappointing experience.

I'm going to be very honest, this place is terrible and I'm sure all the stuff is expired. I got a…read morevape and it didn't work and I tested it in front of him and he said I couldn't get my money back or an exchange. I honestly wouldn't spend money here if I were you there's a smoke store 2 more minutes I'd suggest you going to !

I don't normally write reviews but this needs to be heard. I've only seen one guy work the front…read more (White guy with a beard) looks dirty kinda got a big belly. He's always rude rushes me and has the worst attitude. Anytime I ask a question he has to respond with attitude as if I'm bothering him and he is busy. (No one was in the store) You work here stop rushing your paying customers. I only go here because it's the closes store near me but after today I will not be returning. He sold me the wrong tips and then wouldn't let me do an even exchange. Based off the papers I bought those tips were huge. I asked for tips not "wide tips" he's worked here long enough to know and also SAY this is wide tip. I asked if paying with a card will I be charged extra he said yes and proceeded to put his hand out. I didn't even have cash out yet! If you have to go here to pls take your time and don't let him rush you. If you have questions ask but just know he will answer with attitude and make you feel as if he is in a rush (just for him to go sit back down in his chair). Not sure if he is the owner or knows the owner but this isn't how you run a business. Not to mention the place looks run down and dirty. There are so many other tobacco shops that are put together and looks like they actually clean the store with employees who will not treat you this way. I've shopped here a lot. This is not a one time thing. It happens every time I come here. Spend your money somewhere else y'all. It's not worth it.

I was a regular here for awhile but will not be returning. Even as a reg, the employee there most…read moreoften is really rude. Always curt. It's unnecessary, particularly when there are better options nearby. Also--the vapes from this store are CLEARLY KNOCK-OFFS!!! Short batteries, bad flavors, who knows what chemicals are actually in these fakes. I'll be taking my business to the smoke shop in four corners where the product is genuine and employees are polite. So sick of businesses like this.

I have been buying my nicotine vapes here for years, and when I smoked some times bought cigarettes…read morethere. My favorite part of the store in one corner, but not hiding is the paraphernalia. There's a little bit of everything from bowls, to pipes, to funny little bongs( i will-confess to buying to nude torso of a woman in silicon) And you can get every kind of bowl you want for your new bong, because their choices are immense and quite pretty!!

Terrible customer service sold me a vape that tasted like burnt chemicals then hit it gave it back…read moreto me like ew and then said can't exchange it don't shop here star vape better!!

This is the best cigar shop with the best quality cigars that you can fine also these guys take…read morevery good care of their cigars there's not one time I went there and there was a dry cigar not one. You guys should come check it out if you likes cigars and They have other merchandise as well however their cigars shines better than most cigar shops. You diffidently need to come here. For the best cigar and smokes in Renton. Did I mention They have an amazing collections of cigar Aficionado top reviewed cigar here. And they always have A-Fuentes hemming ways.

Great cigar selection and very helpful/knowledgeable staff. Highly recommend this shopread more

I've been coming here since 2011 and they've always been kind and willing to order items they don't…read morecurrently have in stock. He allows me to have a small and occasional discount, but a very reasonable price for things I frequently buy. Sometimes they go out of stock, but I can always count on them ordering more of my favorite things. I love coming here for kratom, bangers, papers and wraps. Best prices for kratom by far, everywhere else charges twice as much as they do here for the type of kratom I get. I'm a big fan!

John is awesome! Very kind and helpful. This place has a good selection of vape juices and other…read moredevices. He is very knowledgeable and friendly on all the products! 10/10 reccomend this place :)

Staff is rude as hell. They sell shit products that don't work. Spent $75 for some expired juice,…read morepods, and for a battery that doesn't even work. Tried to return a faulty battery within DAYS of purchasing with the receipt and the lady working said "unfortunately that would be something I would have to take up with the owner" Go to K Smoke in Kent. Not this place.

Selling fake FLUM Pebble - my husband bought a FLUM Pebble at this vape shop. We put the…read moreverification code in on the FLUM website and well, you can see for yourself, it's not an authentic FLUM. He went back to try and get a refund and the woman helping said it couldn't be returned or exchanged. Save yourself the hassle and do not get your FLUM here. Based on past reviews, this isn't the first time it has happened.

These guys are absolute gems! I always go in for my incense here, they also carry glass,…read morevapes/juice/apparel/Krattom etc. Occasionally they host vendors, usually offering free swag with purchase. Next door to Dollar Tree and plenty of other stores downtown Renton, you can easily add the pit stop to an errands run. Store space is clean and organized with attentive employees, Chris and James are top notch. They'll remember you which I appreciate and answer all your questions best they can. The reward system via patrons phone number actually pays off too and adds to the value of each purchase.

This place is great, has a good selection and all the classics. The customer service folks are…read moresuper sweet and funny, I'm always anxious pickin up my vices but they're so chill. Unsure of their names, but the two I've chatted with a handful of times are friendly and cute. Thanks for ordering my fave brand after I had asked about it!!!!

Dan is great!He is the guy you see there ALL the time.The new guy who works Sunday on the other…read morehand, wouldn't remember you if he tried!If he isn't sitting on his butt flirting with a girl he is carding you even if he see's you regularly. He does the bare minimum. I will just pretend they are closed Sunday and go to AM/PM. I enjoy this smoke shop for the personal customer service. Dan is always friendly and I never have to tell him what I want, he just grabs it and rings me up and asks how my day is. Best place ever, except on Sunday. Best cigarette prices by far, and they accept coupons!

This is one in a series of chain stores. The cigar selection looked average, I have certainly seen…read morebigger and better. However, the day I stepped into this store, I was looking for two items that can be persnickity to find. Humidor solution (propylene glycol) and whippets. I scored on both. The whippets I can say were reasonably priced, I can't speak for the propylene glycol as this was the 1st time I have bought it. Everything I needed, and nothing I didn't, that gets this smoke and novelty shop high marks in my book!