The Xhale store has become a most distressing place to deal with. All the former employees are…read moregone, like Dalton. The new staff are the most uptight, difficult, unpleasant sorry bunch of people you'll ever have the misfortune of meeting if you decide to shop here, which I hope you don't. These are Xhale's new mottos: It's not my problem I don't care All sales are final Xhale has already lost half their customer base.. Hours go by, and no one comes in. The people that patronized Xhale liked to shoot the shit with the employees, and vice versa.. You can't do that anymore with these new people. The sense of being on the same level as the guys working there that's gone.. Nobody feels simpatico with these uppity, frowning new people. They look at you like a disapproving parent... Don't go to this store anymore. They've lost the groove...

They have what's you need! services friendly! Walk in the greet you kindly how can I help they say.read more

These people are straight-up thieves. Was needing a new atomizer for my e-cig, and this was…read moreunfortunately the first smoke shop I came across. Went in and the only thing they have available is $9 bucks. When paying, the "tax" magically equaled out to exactly $2. What are the odds of that? Thankfully, they were out of e-cig liquid so I stopped into a place further down the street. Find out from the guy behind the counter there that I could've gotten the exact same atomizer for half the price. On top of the extortionate prices, the owner was jabbering away on his cell phone the entire time.

I needed a new battery for my heart rate monitor and after unsuccessfully searching for it at all…read morethe usual suspects on Broadway, such as Rite Aid and QFC, I found myself at the smoke shop on Broadway where it turns out the owner stocks all sorts of batteries for watches and other small electronics. And he even had tools to pry open a watch that I also brought along to replace its battery.

I intend to visit this merchant a second time just to be fair, but I was not impressed with my…read morefirst. I was there on a Saturday, if it makes any difference, to purchase a couple of weeks worth of cigarettes. While looking around, a man came in to purchase a tin of Skoal Original and was disappointed to learn none was in stock. He had to settle for.a Skoal flavor style or have none at all. When my turn came I ordered a carton of a well known and popular brand of cigarettes, but was informed only six pks were available in the entire store. I bought those and settled for an additional four more of another brand. What are the chances of a large, specialty store with full shelves being out of two popular brands on a sunny, mid-morning shopping day unless inventory is being neglected. Or, perhaps the "paraphernalia", tobacco accessories and novelty kitsch are more important than satisfying the potentially return, local, customer who is there to purchase what any convenience store would keep in stock.

Ignore the guy complaining about a "fake vape" he obviously isn't willing to research it himself…read moreand dependent on others. When i started vaping I bought about 10 different pens over time from various locations and some just didn't work right out of the box most broke and were 60-80 each. However, these guys rock. I've been coming long before I moved into the neighborhood and they have always done me right they know when to toss a bone and occasionally get the perks of being a loyal spender and anytime I had an issue they were quick to exchange or fix it and never have I seen a "fake" product from there (idiot proof?) Maybe the tech is just too advanced and you should stick to matches and analog cigs. And to the guy who wasn't "impressed" what smoke shop do you walk in like kokoohhhhh wow I'm so impressed by some cigars and bongs lol should he pull out cardboard and breakdance for you? you guys are the 1 -2 stars with those pointless reviews. No question. They even tossed me a small acrylic display to put my Nat Sherman's in for my clients.

The stars are for the amazing girl that works there in the evenings, she has amazing customer…read moreservice skills, she is very knowledgeable about products, welcoming, friendly and willing to help; I've been lucky enough that she is been there every time I go there and she is the only reason I keep going. Today I was not a fortunate since I had to deal with the guy that looks like a pervert who had a middle age crisis back in the 80's and hasn't been able to move on ever since; terrible attitude, condescending, unpleasant and was so inconvenienced when I got in and he had to get up to help me as if I were not a paying customer. Maybe is time to retire or consider his life choices perhaps working for Life Alert or impotency commercials would be better fit for him.

Need smokes or smoking equipment? Then this place is the place for you…read more FIRST: I believe that they have the lowest price on Capitol Hill American Spirits -single pack-. Like $9 Second: The dudes that work there are always friendly, and the selection is incomparable. They have a 50¢ charge for debit/credit purchases, but I don't mind... Pay them a visit! :) Even if you don't smoke. LOL

Cheap Smokes is a great idea! For all you smokers out there, the price is right. The owner is…read morepersonable and walks you through the process of picking your tobacco and filter tubes to custom blend your cigarettes. I know, I know; cigarettes are a bad habit but it's my bad habit and I don't want to hear about it.

This is a solid place to find tobacco products...from hickory pipes to rolling papers, this is a…read moreplace for those tobacco lovers out there. They have a wide variety of flavors too!

This is a great place to shop for vaping supplies they have Dinner Lady Lemon Tart juice which is…read morehands down the best juice I have ever had and it's so rare to find it locally! The staff there is super friendly and helpful with a large selection of merchandise to choose from. As long as they carry my juice I will be returning as a happy customer.

Posting this as a serious safety warning for potential customers…read more  I went into this shop the other day and asked the owner what his most popular product was. He stated what it was and set an unboxed bottle of it onto the counter. After my debit card went through, he handed me the same unboxed bottle. Suspicious about its authenticity, I asked him why it didn't come in its original packaging. He stated that it didn't come with a box, then proceeded to take a likely authentic bottle of it off the shelf, took it out of its packaging, and tried to give me just the box. I was in a hurry so said whatever and left.  When I tried the product, it had very little flavor and tasted off. After careful examination I noticed that the barcode on the bottle was blurry and not crisp like a barcode should be. I went back in to confront him about it and he asked me why I thought the product was unauthentic. I showed him the blurry barcode which prompted him to take an authentic bottle of it off the shelf to compare the two. The authentic bottle's barcode was clear and sharp, yet he continued to play dumb and ask why the company would sell him an unauthentic product. Anyway, he refused to refund my purchase. I've attached photos so you can see for yourself. The blurry barcode on the left is the bottle he sold me, and an authentic bottle with a crisp barcode is on the right. Based on this experience, I would strongly advise others not to shop here.

Up until January 2013 I bought my tobacco at this junction for the lowest price, so I haven't been…read moreto the market in ages. There's even a 7-11 there now. Do they still sell Slurpees? I figured they'd have a cigar box, and I think I got the best selection for my needs from the assortment. Cigar boxes are fun gifts for kids when they need to stow away lore.

Great selection! Great staff, popped in from London a little short on cigars so got some here…read more A must for a local smoke. Fully stocked and great service

Horrible customer service! The guy I spoke with was not friendly, very rude! Another thing, their…read moreprices are ridiculous!! you can find better elsewhere.. not going back again

Shop used to be pretty good. Now each time I go in I'm told they been bugging their manager to get…read moreflavors ordered. Asked for a flavor for 3 weeks in a row, then was told to return Monday and they would have 3 bottles. Showed up and was told they did not have the flavor and, the Manager who was there had nothing but made up excuses and a what do you want me to do about attitude.