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Ask the Community - K Chicken

Review Highlights - K Chicken

“We ordered the soy garlic drumsticks, the crispy whole chicken with soy garlic sauce, and the crispy gangjeong wings.”

Mentioned in 4 reviews

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McDonald's - Love.

McDonald's

1.8(52 reviews)
0.9 mi
•$

This location has a play space!!! I have not seen many of those anymore. Clean and spacious. Modern…read moredesign. Standard kiosk for order or by the counters. We had kids meal, chicken nuggets and double fish filet. The staff brought the food to us at the play area with a basket of sauce to let us choose. The fish filet came out 1 patty only. I went to the front and they quickly fire another one (double) for me. Quality is the same as other locations. Very consistent. Parking lot and drive through available.

This place used to be fine. You'd at least get what you ordered…read more The last two times we ordered special meals, we got jacked. We did not receive out world cup cup, so they robbed me of the extra money we paid (complaining leads to dead ends cus they don't care), and we didn't get a Hello Killy Godzilla toy and something else instead. Plus we ordered 4 meals + 1 Happy meal and got exactly 1 napkin. We asked for extra ketchup for those 5 meals and ended up with 6 total packets. Service is clearly no longer a priority here. Complaining leads nowhere, they just get snippy and act like we're in the wrong. Do not use the drive thru. If you do, check your bags for EVERYTHING, including nugget sauces. Hold up traffic if you must, better than getting screwed. FWIW, I have zero complaints about the Wendy's in Tappan. That said, BK in Closter is worse, so congrats, you're slightly better than them.

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Chipotle Mexican Grill

Chipotle Mexican Grill

1.7(121 reviews)
2.1 mi
•$

Unsure about returning here again compared to the other locations mainly due to qualityread more

I visited the Closter Plaza location today (May 6th, 6:30 PM) with my children, and it was the…read moresingle worst dining experience of my life. This place is consistently filthy--as my photos show, the floors and tables were covered in trash, and the food preparation area was a nauseating mess. It is a severe health hazard, yet the staff's behavior was even more revolting. The environment was chaotic. The music was so deafeningly loud that my children couldn't even place their orders properly. Furthermore, there was a severe communication barrier at the counter. When we found out they were out of soft tortillas, my kids were hesitant because the hard shells are far too salty for them. While I was calmly asking about substitutes, a cashier who wasn't even involved in our conversation suddenly barked at us, "Hard shells only, THAT'S IT!" It was incredibly offensive to be shouted at for simply seeking an option for my children. When it came time to pay, the incompetence was staggering. The cashier failed to process the payment correctly, rudely rushed me, and even forgot to provide a receipt. When I asked for his name due to his extreme rudeness, he literally laughed in my face and claimed he was "not allowed" to give it. Not a single employee wore a name tag, smugly citing a supposed "Chipotle policy." The beverage station was a total disaster. As my photos show, the Agua Fresca dispensers were empty, and the area was littered with trash. It is fundamentally dishonest to sell drink cups when there is no intention of refilling the machines. When I requested a refill, that same employee deliberately mocked me, repeatedly asking "What drink? Which one?" despite the empty dispensers being right in front of him. My children were forced to eat salty food with empty cups while the staff ignored our needs and joked among themselves. This appears to be a chronic issue, as I saw many other customers sitting with empty cups they had just paid for. The manager was the absolute worst. He kept his back turned to me and only addressed me after I repeatedly demanded his attention. He offered no apology and dismissively claimed the employee was just "doing his job." He is dead wrong. An employee's job is to provide professional service, not just bark facts. A professional would have said, "I'm sorry, we're out of soft tortillas, but you can purchase a regular one as a substitute." Instead, he gave us a "take it or leave it" attitude. The manager's inability to distinguish between "conveying information" and "being hostile" proves that the leadership here has failed. He tried to excuse the behavior by saying everyone has a "bad day." Let me be clear: My family was having a wonderful day until we stepped into this restaurant. Your staff's hostility ruined it. No one visits a restaurant hoping to be treated like a nuisance in a filthy environment, but if that is what you are looking for, this is the perfect place. I frequently visit the Englewood location, and the contrast is staggering. That branch is always clean, professional, and kind. Ultimately, the quality of a store depends on the manager's competence. Reading other reviews, it's clear this store has been hostile for years. This place has no intention of changing, and frankly, I don't think it's even capable of it.

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K Chicken - chicken_wings - Updated October 2026

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