We recently had our roof replaced by Refined Roofing from Refined Home Services. We made a…read morehorrible choice. LIke many people, we rely on customer reviews and word of mouth when hiring for home projects. Despite being the most expensive option, we chose Refined Roofing after relying on other customer reviews. A huge mistake! In short, do not hire Refined Roofing because of their lack of site management, their lack of professionalism, and their deceitful behavior. We live in a neighborhood where houses are close to one another. We were concerned about the impact of our project on our neighbors and made this clear to Refined Roofing at the start. We were promised careful site management from a site supervisor, with a specific promise to tarp the area, including the neighbor's yard, to capture all debris. NO supervisor was on site during the actual execution of the project. As the photo shows, the area was INADEQUATELY tarped, debris was carelessly spewed all over our property and our neighbor's. When supervisors finally visited the site, they promised to repair the neighbor's yard. Once I paid my bill, they refused to make good on their promise. Additionally, the actual workmanship was sloppy. Among other things, they knowingly applied broken shingles to the new roof and did not apply a promised second coat of rubber in one area. Furthermore, the owners of Refined Home Services, Gino and Karen, were rude, dismissive, and dishonest when confronted with the facts. They denied that there was any debris mismanagement or damage, despite the photo proof included here. While the company replaced the broken shingles and finally cleaned up the initial mess, they refused to take responsibility for the damage they caused and left us in the uncomfortable situation they created with our neighbors. In short, Refined Roofing lacks quality of service, integrity, and decency. This company is not worth hiring ... ever.

After having hired him for extensive work, I believe that Gino Spero runs a racket business that…read morebilks homeowners by lying about labor done and materials used. He gives you a relatively high estimate (supposedly because of quality) and then farms out the labor to a cheaper third party subcontractor for whom he does inadequate quality assurance nor does he supervise. He lies on the contract and becomes borderline unreachable once the work is finished and inevitably deteriorates as the seasons change. We hired him to build a roof which he did not weatherproof--or likely did not inform his subcontractors to--and then denied any wrongdoing once the roof started to collapse. There are open holes on the roof not even supported by plywood and he afterward tried to claim that the wrapping paper and felt used between wood and shingles was really a water shield as stated in his contract, which of course is a categorical lie. When confronted with the photos he lied again and stated that the "Grace ice and water shield" had really been used. It was not. The damage caused by this is extremely expensive and time consuming to address. The entire roof is covered with cheap paper. The leaks are extensive and directly above the HVAC system and electrical equipment. In addition to that the shingles are hastily glued on and too few were used overall which of course can only lead to more water penetration. They ended up tossing a good number of shingles that we had bought from them. The deck was full of holes, and the roof corners not even taped or covered with plywood. He tried to blame all leaks on parts of the roof he did not work on but this is easily disproven by an objective outside party. Even more fatally, the decks were not built with any slope or incline, so they collect water like rice cookers. He of course did not offer to fix or reimburse for the necessary work to fix it and is onto his next scam. We tried calling him countless times to fix the damage but he never showed up. You can get away with a lot of borderline fraudulent behavior in the contracting world and he is an embarrassment to other roofers and honest people in this business.

So Mr. Nick Couture and Johnny Hawkes of Crossroads came out and made good on their promise to…read morerepair the deck as it had been initially previously left last October. Most notable and dramatic is that they repaired the spa platform crossbeams to something that is definitely aesthetically better looking! They did a lot of cleanup work such as sanding off chalk, and pencil lines previously left behind. They cleaned off the residual cardboard from the sono tube support pillars. But I think one of the most impressive things of all is that they literally raked out all the residual stone, debris and shale that had been left under the spa and deck. My wife was much happier with this result, and I'm grateful to them for following through on these issues. I've posted pictures of the cleanup work that was done by them today.

Had a large remodel done and would not use them again. Poor attention to detail and poor execution…read moreof nearly all finishing. mirrors hung crooked, electrical switches that didn't work, the floors were finished in the wrong color and frankly, we had to live there and could not afford to push a timeline back in order to rectify the hardwood throughout the entire first floor. cabinets and appliances were installed with scratches and dents. Granted they were replaced when we pointed it out but, most contractors would notice and rectify without the need for customer concerns and requests. very disorganized and one of the men working on our home flat out lied. the carpenter was excellent and the tradesmen were excellent but as far as the way this business was run, I'd say do just that, run.

Roy was amazing to work with for the main-floor renovation of our first home purchase. He was…read moreupfront about costs and variables, and all of his sub contractors did excellent work. He was very communicative throughout the whole project, and helped us save money through process and product suggestions. I personally liked that he had opinions for what we could do without being pushy, as we didn't have any experience with design or renovations. I'd recommend hiring him for any of your home projects! The scope of our project (with Roy as General Contractor, working with other licensed professionals) included removing walls, installing a support beam, new hardwood flooring, all new kitchen cabinets and appliances, new recessed dimmable LED lighting, backsplash, and bathroom ceiling vents and fans, and 2 new doors (one insulated exterior door and one sliding-barn door to save space in the upstairs bathroom).

I was in need of my sunroom windows to be removed for a hot tub installation. I have a Four Season…read moreSunroom and received no contact from the "rep" in Salem NH. I reached out and not only was quoted a price I was handled in such a professional manner from my first call and emails. Cannot say enough about the 2 gentleman sent to my location. Do not hesitate to call. I cannot thank them enough.

Clearview Sunroom did a fantastic job on our project! The quality of their work was excellent, and…read moretheir customer service was truly top-notch--professional, responsive, and friendly throughout the entire process. The pricing was also very reasonable for the value delivered. Highly recommend them if you're looking for a reliable and skilled team! Please look for Greg,Dennis and Daryn for any project. They are the best.

Slow response to inquiry and poor communication. Did not interview and only spoke over phone. Did…read morenot hire.

Craig was so friendly, on time, informative and had honest suggestions based on cost and what would…read moreadd value to our home. An honest and kind family man :)

Roof is awesome at an incredible price. Top notch friendly professional crew. Only took two days!!…read moreEd is the best!!

Called Ed LeBrasseur from Residential Roofing in Salem,NH @603-890-6641 or 603-489-3253. He came…read morethe next day to repair 2 holes in the roof. He took before and after pics as requested and pricing was very very reasonable. Don't hesitate to call him you won't be disappointed. He saved me a large amount of money by repairing and not recommending a whole new roof. I'm elderly 90 years old and my income is as all other seniors just getting by. He's pleasant and dependable and reasonable. A long time resident of Salem, NH. Facebook has a Residential Roofing post with a different phone number starting with 8 that is not him don't call that number someone has posed as his business name please be careful. Go to Yelp to see his info. I'm writing this review for my 90 year old mom since it was her property I'm her daughter/caretaker. Thank you Ed!!

It is hard to find a contractor who is skilled, reliable, and genuinely nice to work with; George…read morefrom American Building & Design is all of those things. We had him come to completely gut and renovate our bathroom in August of 2020, and are extremely pleased with the results. The work was done in a timely manner and his pricing is very fair. We enjoyed working with him so much that we asked him to come back to renovate our kitchen this past summer. Our house was built in the 50's, so there were some curveballs thrown our way, but George figured out solutions to every issue, worked with us to stay within and even under budget, and the finished product is more than we could have ever dreamed of. My husband and I both highly recommend George for your next home project.

I would give George a resounding 5 star rating, and I would definitely recommend him. He did a ton…read moreof work at our home (built a new addition, built a new deck, painted the entire exterior, replaced the front entrance, sealed the basement, installed a bulkhead door, built a kitchen bar, etc) and every project exceeded our expectations. His trim work is about the best I have ever seen. He is also professional and was conscientious about working around our schedules to minimize the disruption of our house while the projects were being completed. J-

Absolutely 100% recommend this company. When part of our roof blew off during a windy weekend this…read morelast winter, they were able to come out and patch it first thing on Monday morning. When we were ready to have the whole roof replaced, their response times were always quick. And when it was time for them to come out and replace the roof, we only had to wait days for them to show up. No waiting weeks or months to be taken care of like other places we had tried. Our entire roof was done in one day, and they even did some minor maintenance on the woodwork around the roof. Our new roof looks beautiful and perfect and we're very happy.

would not recommend the company. owner visited and promised the sun and moon, but when. asked to…read moreput in writing, they refused. beware. they are much higher than other roofing companies, but do not provide justification as to why