A lying and fraudulent gym, please avoid. Contractually obgliated to pay on a monthly basis for an…read moreentire year, even though I was verbally promised that this plan would be month to month -- i.e. not obligated to pay for an entire year.

I would give this lower than one star if I could. This organization is NOT the answer…read more I initially joined based upon the North Attleboro location. This location was shut down, so I called to cancel. This organization does everything possible to make it difficult to cancel the contract. NEVER provide bank or credit card information to an origination that lacks basic business ethics. My advice: 1. Do not join this "gym". 2. If you are a member, begin the process of cancelling. This may take some time. 3. Join another gym. There are MANY better alternatives out there.

Was up in the area for a week and to be honest this gym almost made me want to extend my trip…read more Great vibes and great equipment

This is an example of a dream and vision come to life. A training facility for those interested in…read morefitness in an environment that fosters a family like feel to those that enter through those doors. Music and a unique decorum are reflective of the owners belief as to what a gym should be. Everyone is welcome and made to feel welcome. Equipment is continuing evolving and improving with new pieces, equipment and accessories being added weekly.

This isn't a gym, it's a journey. Along the path, the people that staff this will help you grow,…read moreoffer just about any service a gym can provide and in the end, you'll feel like you did it along side your gym family! I broke my back 3 years ago. The functional training areas, knowledgeable staff and great yoga and other classes helped me get the well rounded experience that one needs with such a long road to recovery. Yesterday, I touched my toes for the first time in 3 years. I went home and wrestled with my little boy, and I did it with strength and confidence that I built in these 4 walls. If you're not convinced that this is your spot, come by, have a shake and check it out. This is the last gym you join! See you out there folks!

If I could leave zero stars, I would. This place is an absolute nightmare. The staff is shockingly…read morerude and disrespectful, acting as if customers are an inconvenience rather than the reason they have a job. They advertise all sorts of amenities--equipment, classes, personal training, a sauna--but good luck actually using any of them. Booking anything is an exercise in pure frustration, the sauna is never working, and the locker rooms are filthy. And don't even think about trying to cancel your membership. It's a complete scam. They'll send you in circles between phone calls, emails, and in-person visits, each time insisting you need to submit your request in a different way. They never call you back, and just when you think you've finally escaped, they somehow manage to make it worse. At one point, I even received a "Reactivate Your Account" email--suggesting my membership had been canceled. Turns out, that was a lie. Instead, they must have messed with my information in their system because I never heard another word... until I suddenly found out my account was in collections. Unbelievable. Save yourself the headache. Avoid this place at all costs.

Update 1 year later:…read more Still very happy with this gym overall. Honestly it's the best in the area (options are limited) but still. Generally clean, good equipment, lots of cardio space, good floor space. A few things that are not as great: 1) The back weight room has only one 30 lb dumbbell and one 35 lb dumbbell. This is SO frustrating. The other side of the gym has two sets of each but those typically stay in that weight area. I can't imagine it's that expensive to buy two sets of matching dumbells. 2) they've started locking the class area in off hours which has free weights. Supposedly because people don't clean up the weights during non class time. But this was a key area especially when the gym is busy and this is frustrating 3) The benches in the back room are literally falling apart. Like chunks of styrofoam under the leather peeling off. Again in general very happy with the gym but some areas for improvement

Same old BS high pressure sales. Then they straight up lied about how and when the fees would be…read moreassessed. Then have made it impossible to get out of without them continually charging for another month that I did use it. I was simply trying to get out from the mess of of the whole thing.

In August, before my sister's wedding, I booked an appointment at this salon based on a friend's…read morerecommendation. I was very specific about the techniques and cut I wanted and was assured they could handle it. When I arrived, I was told my appointment had been switched to a "more experienced" stylist. Her previous client was unhappy with her color, so instead of focusing on my appointment, the stylist kept going back and forth, working on that client's color while also cutting my hair. She completely ignored me, barely consulted with me, and kept insisting the haircut I wanted "wasn't that hard," as if I was making a big deal over nothing. The result was a terrible haircut that was not what I asked for at all. At first I thought I might be overreacting and tried to give it time, but months later my hair is still completely messed up and uneven from that cut. This was an incredibly disappointing experience, especially before such an important event. Terrible customer service and I would not return or recommend this salon

Poor Experience - Unacceptable Customer Service…read more The massage itself was good, but everything that followed completely overshadowed the experience. After my service, I paid with a $150 gift card at the front desk. The employee, Jane, ran the gift card multiple times and even said "third time's a charm," then told me I was all set to go. Based on that, I left. Shortly after, I received a call saying there was supposedly only $10 on the gift card. I explained that the card was for $150 and that I had been told I was all set after it was rung in multiple times. I answered the call and also called back to try to resolve the issue responsibly. The general manager, Samantha Goy, called me. Unfortunately, the conversation was extremely unprofessional. She was rude, aggressive, and would not allow me to speak. When I reminded her that I was the customer and was trying to explain what happened, she responded, "That's not how this works." Despite explaining that:    *   I was told I was all set and cleared to leave    *   I did not knowingly leave without paying    *   I had already contacted corporate by phone and email with no response Samantha Goy accused me of nonpayment, claimed I left without paying, and threatened to file a theft charge with the police if I did not immediately pay--while they still have possession of my $150 gift card. I repeatedly stated that I would never intentionally leave without paying and that I was actively trying to resolve the situation through corporate channels before settling any remaining balance. None of this was acknowledged. When I asked to speak with her manager, Sean, I was told he would not speak to me. This interaction was demeaning, hostile, and completely unnecessary. A simple billing issue caused by staff error should never escalate into accusations and threats. I am beyond upset by how this was handled and expected far better professionalism from a business of this caliber. So disappointing.

Excellent gym. Pool and hot tub also. Lots of classes. Walking track in doors. Staff is…read morefriendly and willing to help. Serves our community well.

I recommend signing your kids up here for after school or summer camp but in order for after…read moreschool your kid needs to go to Franklin schools

I'm in complete disbelief with this gym. Honestly really disappointed. I really wanted to check out…read moretheir gym memberships as they are open 24/7. Patrick the owner ? Reaches out. Tells me he won't be there on Saturday but the manager will. Ok. Get there after working an overnight ....for 9am. Trainer let's me in, tells me the manager isn't there. Wait 15 min see if he comes. 9:30am. Reached out to the owner and he never even bothered almost 1 week after to even apologize for the inconvenience. What a joke !!!!!

Started out really great, joined a group training challenge sessions with a gym membership. There…read morewas a few issues here and there- AC not working, trainers not showing up for training sessions. Overall, and good experience in the beginning. The small group trainings were extra and not a contracted service- I paused the group trainings due to illness in the family. Although I discussed with the manager the pause on group training sessions and charges as I was taking a LOA to care for sick family, they continued to charge me monthly. I brought it to the manages attention, month after month, with the response of "oh- so sorry, we will reimburse you." Well, needless to say I was never reimbursed, over $500 in charges. I went back and forth with them for several more months with the informed plan to refund me, and it never happened. Eventually they stopped returning my calls/texts. I ended up cancelling my membership. I filed a complaint with the BBB, and no response from them. I sent them letter in the mail requesting refund, and they opened it, put it in a new envelope and sent it back to me.

Great workout, very welcoming community and plenty of hours to choose from! The instructor does a…read moregreat job guiding you through the workout, but it's really up to you and your motivation level!

I'm 3.5 months into my Orangetheory journey and am totally hooked. I was never a group fitness…read moreperson before, but this is SO different from every fitness class I've ever tried. The staff and coaches are great, the music keeps me motivated, the gym is clean, and the workout is . Don't be afraid to come in and try a class. You won't regret it!

Kim is a great Yoga teacher. The studio is small, so the classes are small and you get a lot of…read moregreat attention from her. She has really reasonable prices, and a great variety of classes that changes up frequently. She even does kids yoga and couples yoga. She is especially good if you are looking to try out yoga for the first time.

Yoga, kick boxing, personal training. Kim is a wonderful person and teacher. She tailors…read moreworkouts to your needs and ability. If you have never worked out before, or don't know what to expect, you should go see Kim. She has a small, comfortable space to relax and get healthy!

I started going to The Gym in April and I wish I had started sooner!! The owner, Judy, is the most…read morepositive and encouraging! I started just to do something different than my home workouts and I have fallen in love with the group classes. Such a fun way to get fitness in as well as having social time. All the members have been so welcoming and motivating. This gym is unlike any I have ever been too; cannot recommend enough!!

The owner, instructors and members are so motivating! The first time I went I felt at home. I love…read morethe group class offerings and the location is perfect for me! Highly recommend!