Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

The communication is severely lacking with these guys. Their arrival times are unreliable at best.read more

Highly recommend these guys. Very prompt, nice, and professional. They also did the general…read moremaintenance on my car for far less than other places I received quotes from. 10/10 would recommend.

I made an appointment and took my car to DR auto where they first tried to sell me an oil change at…read more56,000 miles when I had their sticker in my cart from my last oil change saying that I was due at 56,484 miles so right off the rip they're trying to sell me an oil change that I don't need when I say no to the oil change that I am only here for my brakes. They take a look at my brakes and they report $1200 to fix the brakes. I wanted to double check with my dad because that seemed really unreasonable and he agreed so I went to brakes plus literally known for their brakes to get a second opinion they took me back in to the mechanic area and literally showed me my brake pads they were brand new. They were not down to 2 inches like DR auto claimed and could compare it to a brand new brake pad. They gave me in for reference this place lies and then they reach out to you via text and harass you there for leading a bad review because they lie, I have never experienced such bad service in my life. This is a horrible company and they take no accountability. They were literally just trying to get money out of me and it's so embarrassing better Do not take your business here they will lie to you just to get money.

I don't ever leave reviews but these guys are to awesome not to. Ken is incredibly personable and…read morehelpful. These guys provide an awesome service at a fair price. Don't take your car to these big shops that rip you off. Come to RoKr Auto and be treated fairly and with respect!

Great guys here. I brought my jeep here with a laundry list of problems and they knocked all of it…read moreout in great timing! Excellent work and communication with every detail, no games no funny business! They provided the most detailed diagnostic I've ever had and even helped saved me some bucks.

If you are a woman, and worried about your car, being taken advantage of, or just "not knowing",…read moreyou really should go see James! There is a danger though - you might feel a certain urge to smooch your mechanic in gratitude! Being new to Austin, and knowing I needed a engine remount I really just needed to trust yelp. I got a quote from two different, well recommended places, and trusted the reviews. With a quote of $431 for the engine remount, OTS was $135 cheaper than the other guy. I drove my car in, deciding that I basically had to trust the reviews. This is what I told James: "I really must depend on my car. I know the engine mounts need replacing. A tire I think is losing air, not sure about that. I sometimes have trouble starting the car, but I from what other mechanics have said it shouldnt be too serious. Ohh, and there is a check engine light. I have $750, and then I am tapped. Please fix as much as you can within that budget, and help me prioritize the rest". When I picked up the car - the engine remount was done. Several parts got replaced. It had two new wheels; a oil change and realignment. He couldnt fully diagnose the starter issue, except you guys, for a undiagnosed problem, it seems to have vanished. The car starts so much easier. Maybe something or other got tightened when they checked it out - I have no idea. He told me a few, very minor things that still need to get done, and then "within 6 months is fine". Then, he showed me pictures of parts and repairs, explained the details of why what needed to get done, explained his priorities for my car. My price tag? $699. Yes, below the budget, I had so boldly stated! Do you want a mechanic you can trust to be completely honest with you? How about one that will charge you simply what they need to get the job done? I can say this for sure - OTS are my mechanics! (and I will control any smooching tendencies)

Regardless of what my first review says, I started going here after I saw them advertising the…read moregender neutral restrooms on the Apple Maps app.

Wow, I'm so impressed by this place! Yesterday, my car battery died and I had it jumped and got…read moremoving. Once I was moving, I only made it down the street before all power failed in my car and I had to coast to a stop. It is to my great luck and joy that I coasted to a stop in the parking lot of Oak Knoll Automotive. When I walked in, I was greeted by Bobby, who spoke to me like I was his friend and communicated clearly what he thought the issue might be, how long it would take and approximate cost. There were techs buzzing around the bays hard at work, so instead of making me wait forever, Bobby went out and took a look at my car himself and got it into the garage out of the 100+ heat. I ended up spending a couple hours in the waiting room (which was thoughtfully decorated and had plenty to read or watch) before Bobby told me they needed to keep the car overnight. This morning, I got a call from Bobby first thing where he told me the plan for the day and when I should expect to hear back from him. Like clockwork, he called me back to let me know my car was ready and gave me a price breakdown of the repair work done. All-in-all, this place was wildly helpful, communicated clearly about the work done, and priced fairly. Going into an auto shop as a woman by yourself can be intimidating, but this shop defies that expectation and rises to make for a terrific experience for all. I would recommend this place to my friends and family any day!

Best place for an oil change and inspection. Affordable and fast. There's also a full service…read moreautomotive repair shop next to it that's owned by the same people.

FGS is a fantastic family-owned and operated business that provides high-quality, honest work with…read morea friendly touch and at an excellent value. I was rear-ended by an uninsured driver and needed to have my bumper replaced. The initial estimate was impressive, but I asked Adan if they could possibly reuse an existing chrome trim piece. There was a minor scratch on it, but considering my car is 8 years old, I thought it was worth trying to save some money. I dropped my car off on a Tuesday, and it was ready a couple of days later. They managed to salvage the chrome trim piece by handling it with care. They also detailed the car both inside and out. Experiencing a car accident is never fun, but these wonderful people made the repair process smooth and easy, allowing me to get back on the road quickly. It feels like having a friend who also runs an auto shop.

I was very impressed with my experience at FG's Body Shop. They are a family run business that…read moretakes great pride in their work. Their expertise was apparent during the initial estimate process, and even more so with the completed work, all done at a fair price. I will gladly bring my family's vehicles here in the future for any work we need done, and would highly recommend them to others as well.

Allen, Terry, and Brandon all were so incredibly kind, professional, and thoughtful in assisting me…read morewith my car troubles. I came with several questions, I was clearly stressed and worried about my car & expenses. They were sincerely patient with me and offered personal advice. Even as coworkers, they help each other out while helping us customers out. Thank you, Sun Auto team!

I have been a satisfied customer of Sun Auto for over two years and have recommended them to…read morefriends in the past. Unfortunately, my most recent experience has changed my perspective, and I will not be returning. I dropped off two vehicles for service on a Monday and was told that at least one--and likely both--would be ready for pickup by Saturday. When I followed up that Saturday, neither vehicle had been worked on. I was informed that a mechanic had unexpectedly quit earlier that week, which disrupted their schedule. While I understand that unforeseen staffing issues can occur, I would have appreciated proactive communication. I left both vehicles over the weekend and followed up the next week to confirm progress. I was reassured that at least one vehicle would be ready by the following Saturday. However, when I arrived, neither vehicle was completed. I expressed my disappointment but gave them another opportunity to resolve the situation. During the third week, communication became more difficult. My calls went unanswered for several hours, and I ultimately went to the shop in person. At that point, I was told one vehicle was ready. However, the service was not completed as requested--the alignment I had asked for was clearly not performed, as the front wheels were significantly toed in, making the vehicle unsafe to drive. After three weeks of minimal progress, inconsistent communication, and incomplete work, I can no longer recommend Sun Auto. This is disappointing, as I previously valued the service provided by Shannon and his team.

Matt was able to come to me directly and got the job done at a comparably affordable price and was…read moredone surprisingly quick. Was quoted at least a couple weeks of waiting without a car if I would have had the same thing done at the dealership 10/10

I wanted to give a good review but after finding out I was charged $75 for coolant when I just got…read morea low coolant warning tells me they overcharge and add fees for things they didn't even add to the car. Also found out price of parts were double the price so recommend buying your own parts. Check your invoice before paying to see what charges were made. Other than that, repair was done without problems. I just want some honesty, when you charge $75 for coolant, then don't have the car have low coolant warning show a week later. Thought of arguing but wasn't worth my time.

With all going on I have had two occasions to take my car…read morehere. THE EXPERIENCE is one I won't forget!! Straight to the point, fair, honest and professional. It is not by chance, I was referred to them. They went above and beyond to help me out of a tough situation. Customer for life here. Great Job Melissa and her team!

used to be very trustworthy place, I've even suggested them to friends but since Melissa has left…read moreit seems they're mainly trying to find as many issues as they can to get the bill higher. Recent visit by a good friend proved this....such a shame. lost a few customers.

I brought my wife's 2013 RX350 for 100k service and they did an excellent job of breaking down what…read morewas needed and what wasn't. Extremely helpful talking to Josh and he got us squared away and back on the road. I would put my trust in them to work on any of my cars they were very transparent about costs and are very reasonably priced for the service and experience.

If you own a Toyota / Lexus there is no better place to get your car serviced in Austin…read more Old school shop but it's run by honest people that do quality work and have fair prices.